Arrivy vs SmartMoving (2026): which should you pick?
As of Nov 13, 2026, Arrivy grades higher than SmartMoving: 2.2 against 2.0 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Arrivy grades higher on the free plan. SmartMoving grades higher on features. They get the same grade on value for money, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Arrivy
Scheduling, dispatch and customer tracking for field crews
Which one is for you
Pick Arrivy if
- Fits if you send crews to customers and want them to see arrival times
- Works for teams of three or more on a monthly plan
Look elsewhere if
- Tight if you are one or two people, as Premium needs at least 3 users
- Skip it if you want the API or webhooks without a sales call
- Watch out: Premium includes only one advanced integration
- Watch out: the annual price shows as contact us, and dock scheduling and sales ops are quoted separately
Pick SmartMoving if
- Fits if you run a moving company with trucks, crews and storage to manage
- Works for teams that want estimates and claims in the same place as dispatch
Look elsewhere if
- Skip it if you need to see prices first, as none are published
- Not for you if you are outside the moving trade
- Watch out: Smart Pro is listed as pre-sale, with a first-year discount for signing by December 31, 2026
- Watch out: payments run through its own processor, Remedy
- Tight if you are small: Growth has 3 office users and 3 crew licences
How we grade them
| 2.2GPAArrivyFair | 2.0GPASmartMovingFair | |
|---|---|---|
| Value for money | C$50 a user a month, billed monthly with 3 users minimum, the middle of what field service charges. The annual price is quoted. | CNo price is published: both plans are sold through a demo or sales contact. |
| Free plan and trial | C14-day trial with no card needed. There is no free plan. | FNo free plan and no trial are listed on the pages read, so nothing can be tried without paying. |
| Features | CScheduling, dispatch, tracking, forms, quotes and reports. Premium has one advanced integration, and API and webhooks are Enterprise. | BLead capture, estimates, dispatch, a native crew app, storage and inventory, a customer portal, claims, payments and QuickBooks sync. Nothing in the listing is missing for moving work. |
| Ease of use | CNo store rating on record, and dispatch and forms take setting up. | CNo rating on record. A sales-led product with tariffs, crews and storage to set up. |
| Platforms and integrations | BWeb, iOS and Android with HubSpot, Salesforce, Samsara, Xero and more. No desktop app, and the API is Enterprise only. | BWeb plus a native crew app, with QuickBooks Online and its own processor, Remedy. No desktop app is listed. |
| Best for | crew scheduling and customer tracking | sales and dispatch for moving companies |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Arrivy and SmartMoving. How we grade
Where they differ
- Arrivy also covers forms and review collection.
- SmartMoving also covers sales pipeline, workflow automation, invoicing and inventory.
At a glance
| Arrivy | SmartMoving | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $50 per user / month, minimum 3 users (monthly toggle) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Arrivy Inc. | SmartMoving |
| Price read from | arrivy.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Arrivy
- Premium needs at least 3 users; the annual price shows as contact us, so only the monthly rate is public.
- Custom integrations, API access and webhook support are listed on Enterprise, which has no published price.
- Dock scheduling, sales ops and service ops plans are quoted through sales.
- Premium includes only one advanced integration.
SmartMoving
- No prices are published: both plans are sold through a demo or sales contact, so the cost cannot be shown here.
- Smart Growth includes 3 office users and 3 Crew App licenses; Smart Pro includes 10 office users and 50.
- Smart Pro is listed as available for pre-sale, with a first-year discount for signing by December 31, 2026.
- Payments use SmartMoving's own processor, Remedy; accounting sync is with QuickBooks Online.
Key features
Arrivy
- Scheduling and dispatch
- Jobs are scheduled and crews assigned with live visibility into task progress, with map views, groups by location and linked tasks for multi-step jobs.
- Customer tracking and notifications
- Customers see live crew tracking and automated updates, with SMS and email notifications and a white-label option on the customer experience.
- Mobile crew app
- Crews update tasks with notes, photos, voice annotations and digital forms, and open job addresses in Google Maps, Waze or Apple Maps.
- AI TalkThrough and SAL AI
- A technician talks through a site and takes photos, and the SAL AI assistant turns it into a structured report with live captions and translation.
- Quotes and reviews
- Quotes and work orders sit alongside automatic review requests after completed jobs, including to social review channels.
- Other operations products
- Separate platforms cover dock scheduling for carrier arrivals, sales ops for routing field reps, and service ops for multi-step work.
SmartMoving
- Lead management and estimates
- Captures and routes leads, tracks calls with scripts, and builds estimates from tariffs or weight with job profit shown before booking.
- Dispatch and scheduling
- Schedules crews, trucks and equipment across branches, with weekly planning and double-booking safeguards.
- Crew app
- A native mobile app for crews with time tracking, photos, forms, signatures, on-site payments and customer arrival notices.
- Storage and inventory
- Descriptive inventory with photos and barcode or QR scanning, plus multi-warehouse storage, container tracking and storage billing.
- Customer portal and claims
- A white-label portal to review estimates, choose valuation, sign and pay, with a claims workflow and customer claims portal.
- Payments and payroll
- Payments run through Remedy, SmartMoving's own processor, with invoicing, crew payroll and sales commissions from the job record.
Plans
Arrivy
Premium$50
per user / month, billed monthly
Field service plan with a 3-user minimum: digital forms, route planning, advanced reporting and one advanced integration. Annual price is quoted.
EnterpriseCustom
Tailored plan adding custom integrations, API access, webhook support and dedicated product support; contact sales.
SmartMoving
Pricing could not be confirmed. See smartmoving.com.
Ways to pay less
Arrivy
- Other savings
20% off the first 3 months for new customers
New customers who attend a demo by Nov 15, 2026 and sign up by Nov 30, 2026 get 20% off monthly plans for 3 months; annual plans get 20% off year one and 50% off onboarding.
SmartMoving
No public discounts listed.
Common questions
Which is cheaper, Arrivy or SmartMoving?
As of Nov 13, 2026, Arrivy starts at $50 per user / month, minimum 3 users (monthly toggle), and SmartMoving has no price we could confirm.
Which has a free plan, Arrivy or SmartMoving?
As of Nov 13, 2026, neither Arrivy nor SmartMoving has a free plan. Arrivy has a free trial.
Which platforms do Arrivy and SmartMoving run on?
As of Nov 13, 2026, only Arrivy lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.