Arrivy vs Synchroteam (2026): which should you pick?
As of Nov 13, 2026, Arrivy and Synchroteam share a 2.2 GPA, neither has a free plan, and Synchroteam starts cheaper, at $39 a month for each person against $50 a month for each person.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on all five counts.
Price, platforms and features side by side. The table says where each price was read and when.
Arrivy
Scheduling, dispatch and customer tracking for field crews
Synchroteam
Per-user field service software with route optimization
Which one is for you
Pick Arrivy if
- Fits if you send crews to customers and want them to see arrival times
- Works for teams of three or more on a monthly plan
Look elsewhere if
- Tight if you are one or two people, as Premium needs at least 3 users
- Skip it if you want the API or webhooks without a sales call
- Watch out: Premium includes only one advanced integration
- Watch out: the annual price shows as contact us, and dock scheduling and sales ops are quoted separately
Pick Synchroteam if
- Fits if you want to pay per user and try it for 14 days without a card
- Works for a team of a few technicians that wants route planning on the dearer plan
Look elsewhere if
- Tight if you need route optimization, because Standard leaves it out and Premium costs $64 a user
- Pricey if you pay monthly: $49 a user against $39 on annual billing
- Skip it if you want to be able to cancel for a refund, as the page says all sales are final
- Watch out: one free admin account comes only with at least one paid mobile worker
How we grade them
| 2.2GPAArrivyFair | 2.2GPASynchroteamFair | |
|---|---|---|
| Value for money | C$50 a user a month, billed monthly with 3 users minimum, the middle of what field service charges. The annual price is quoted. | C$39 a user billed annually ($49 monthly) sits above the category's $35 cheaper-quarter line and well under the $99 dearer-quarter line. |
| Free plan and trial | C14-day trial with no card needed. There is no free plan. | CA 14-day trial with no credit card, and no free plan after it. |
| Features | CScheduling, dispatch, tracking, forms, quotes and reports. Premium has one advanced integration, and API and webhooks are Enterprise. | CScheduling, dispatch and a mobile app are covered, but Route Optimization isn't in Standard and it needs Premium at $64. |
| Ease of use | CNo store rating on record, and dispatch and forms take setting up. | CNo store rating on record, with a setup of customers, job types and users to do first. |
| Platforms and integrations | BWeb, iOS and Android with HubSpot, Salesforce, Samsara, Xero and more. No desktop app, and the API is Enterprise only. | BWeb plus iPhone and Android apps, with 2 integrations listed and no desktop app. |
| Best for | crew scheduling and customer tracking | per-user field service with route planning |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Arrivy and Synchroteam. How we grade
Price against what you get
Arrivy starts at $50 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Synchroteam starts at $39 a month for each person and scores 2.3.
They score the same, and Synchroteam starts $11 a month lower. Of the other field service apps on the chart, 7 score higher than Arrivy for less, and 4 score higher than Synchroteam for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Arrivy also covers forms, reports and review collection.
- Synchroteam also covers time tracking, invoicing and inventory.
At a glance
| Arrivy | Synchroteam | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $50 per user / month, minimum 3 users (monthly toggle) | $39 per user / month, billed annually ($49 billed monthly) |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 14-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Arrivy Inc. | Synchroteam |
| Price read from | arrivy.com | synchroteam.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Arrivy
- Premium needs at least 3 users; the annual price shows as contact us, so only the monthly rate is public.
- Custom integrations, API access and webhook support are listed on Enterprise, which has no published price.
- Dock scheduling, sales ops and service ops plans are quoted through sales.
- Premium includes only one advanced integration.
Synchroteam
- Route Optimization is not part of the Standard plan.
- Billing is per user login, collected monthly in advance; the pricing page says all sales are final and there is no refund on cancellation.
- One free administrator account is included only with at least one paid mobile worker account.
- A euro price view is also available on the pricing page; the dollar prices are the ones recorded here.
Key features
Arrivy
- Scheduling and dispatch
- Jobs are scheduled and crews assigned with live visibility into task progress, with map views, groups by location and linked tasks for multi-step jobs.
- Customer tracking and notifications
- Customers see live crew tracking and automated updates, with SMS and email notifications and a white-label option on the customer experience.
- Mobile crew app
- Crews update tasks with notes, photos, voice annotations and digital forms, and open job addresses in Google Maps, Waze or Apple Maps.
- AI TalkThrough and SAL AI
- A technician talks through a site and takes photos, and the SAL AI assistant turns it into a structured report with live captions and translation.
- Quotes and reviews
- Quotes and work orders sit alongside automatic review requests after completed jobs, including to social review channels.
- Other operations products
- Separate platforms cover dock scheduling for carrier arrivals, sales ops for routing field reps, and service ops for multi-step work.
Synchroteam
- Route optimization
- Schedules a chosen day across selected technicians and reorganizes booked jobs to cut travel time, while keeping job durations and visit windows. Premium plan only.
- Scheduling and dispatch
- Drag-and-drop dispatch by availability, skills and location, with a map of workers, routes and customers.
- Field service CRM
- Customer database, tasks, opportunities, notes and an events calendar, plus a customer portal for requesting jobs and downloading reports.
- Custom forms and job management
- Custom forms per job type and job search, with online booking forms customers can use.
- Inventory and contracts
- Parts tracked across depots and vehicles with serial numbers and minimum-quantity alerts, plus service contract management.
- Quotes, invoices and payments
- Built-in quotation and invoicing, a payment processing module, and connectors to accounting tools.
Plans
Arrivy
Premium$50
per user / month, billed monthly
Field service plan with a 3-user minimum: digital forms, route planning, advanced reporting and one advanced integration. Annual price is quoted.
EnterpriseCustom
Tailored plan adding custom integrations, API access, webhook support and dedicated product support; contact sales.
Synchroteam
Standard$39
per user / month, billed annually ($49 billed monthly)
All features except Route Optimization. The first administrator account is free, with one paid mobile worker account required.
Premium$64
per user / month, billed annually ($79 billed monthly)
Adds Route Optimization to the Standard feature set.
Ways to pay less
Arrivy
- Other savings
20% off the first 3 months for new customers
New customers who attend a demo by Nov 15, 2026 and sign up by Nov 30, 2026 get 20% off monthly plans for 3 months; annual plans get 20% off year one and 50% off onboarding.
Synchroteam
- Annual discount
Annual billing is cheaper per user
The pricing page shows $39 per user per month on annual billing against $49 monthly for Standard, and $64 against $79 for Premium.
Common questions
Which is cheaper, Arrivy or Synchroteam?
As of Nov 13, 2026, Synchroteam is cheaper to start with: $39 a month for each person, against $50 a month for each person for Arrivy. Arrivy starts at $50 per user / month, minimum 3 users (monthly toggle), and Synchroteam starts at $39 per user / month, billed annually ($49 billed monthly).
Which has a free plan, Arrivy or Synchroteam?
As of Nov 13, 2026, neither Arrivy nor Synchroteam has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.