Arrivy vs OptimoRoute (2026): which should you pick?
As of Nov 13, 2026, Arrivy grades higher than OptimoRoute: 2.2 against 2.0 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Arrivy grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Arrivy
Scheduling, dispatch and customer tracking for field crews
OptimoRoute
Route planning and driver tracking for delivery and field crews
Which one is for you
Pick Arrivy if
- Fits if you send crews to customers and want them to see arrival times
- Works for teams of three or more on a monthly plan
Look elsewhere if
- Tight if you are one or two people, as Premium needs at least 3 users
- Skip it if you want the API or webhooks without a sales call
- Watch out: Premium includes only one advanced integration
- Watch out: the annual price shows as contact us, and dock scheduling and sales ops are quoted separately
Pick OptimoRoute if
- Fits if you run drivers or crews who make many stops a day and need a better order
- Works for firms that already have quoting and billing elsewhere
Look elsewhere if
- Not for you if you want invoicing or quoting, as it has neither
- Pricey if your fleet grows, because the price is per driver
- Tight if you plan over 700 orders at once on Lite or 1,000 on Pro, which is the cap
- Watch out: proof of delivery, feedback, analytics and real-time tracking are not in Lite
How we grade them
| 2.2GPAArrivyFair | 2.0GPAOptimoRouteFair | |
|---|---|---|
| Value for money | C$50 a user a month, billed monthly with 3 users minimum, the middle of what field service charges. The annual price is quoted. | C$35.10 per driver a month billed annually is just above the category's cheaper quarter at $35, and Pro is $44.10. A five-driver team pays about $245 a month on Pro billed monthly. |
| Free plan and trial | C14-day trial with no card needed. There is no free plan. | CA 30-day free trial needs no credit card. There is no free plan. |
| Features | CScheduling, dispatch, tracking, forms, quotes and reports. Premium has one advanced integration, and API and webhooks are Enterprise. | DRoute planning, a driver app, live tracking and ETAs, proof of delivery, analytics and an API. It plans routes only, with no quoting, invoicing or customer records of its own, so it needs another product. |
| Ease of use | CNo store rating on record, and dispatch and forms take setting up. | CNo store rating on record. Orders and drivers have to be loaded in before it plans anything. Its own site shows 4.6 from 268 reviews, under the 300 needed to count. |
| Platforms and integrations | BWeb, iOS and Android with HubSpot, Salesforce, Samsara, Xero and more. No desktop app, and the API is Enterprise only. | BWeb, iPhone and Android, with an API. No integrations are listed, and there's no desktop app. |
| Best for | crew scheduling and customer tracking | route planning for delivery and field crews |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Arrivy and OptimoRoute. How we grade
Price against what you get
Arrivy starts at $50 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. OptimoRoute starts at $35.10 a month and scores 2.0.
Arrivy scores higher, and starts $14.90 a month higher: the question is whether the extra is worth that to you. Of the other field service apps on the chart, 7 score higher than Arrivy for less, and 13 score higher than OptimoRoute for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Arrivy also covers forms, quotes and estimates and review collection.
- OptimoRoute also covers auto-scheduling and barcode scanning.
At a glance
| Arrivy | OptimoRoute | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $50 per user / month, minimum 3 users (monthly toggle) | $35.10 per driver / month, billed annually |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 30-day free trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Arrivy Inc. | OptimoRoute |
| Price read from | arrivy.com | optimoroute.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Arrivy
- Premium needs at least 3 users; the annual price shows as contact us, so only the monthly rate is public.
- Custom integrations, API access and webhook support are listed on Enterprise, which has no published price.
- Dock scheduling, sales ops and service ops plans are quoted through sales.
- Premium includes only one advanced integration.
OptimoRoute
- It plans routes and schedules only; it has no quoting, invoicing or customer records of its own.
- Price is per driver, so cost rises with each added driver.
- Proof of delivery, customer feedback, analytics and real-time order tracking are not in Lite.
- Plans cap the orders planned at one time: 700 on Lite, 1000 on Pro. Daily and monthly volume is not capped.
Key features
Arrivy
- Scheduling and dispatch
- Jobs are scheduled and crews assigned with live visibility into task progress, with map views, groups by location and linked tasks for multi-step jobs.
- Customer tracking and notifications
- Customers see live crew tracking and automated updates, with SMS and email notifications and a white-label option on the customer experience.
- Mobile crew app
- Crews update tasks with notes, photos, voice annotations and digital forms, and open job addresses in Google Maps, Waze or Apple Maps.
- AI TalkThrough and SAL AI
- A technician talks through a site and takes photos, and the SAL AI assistant turns it into a structured report with live captions and translation.
- Quotes and reviews
- Quotes and work orders sit alongside automatic review requests after completed jobs, including to social review channels.
- Other operations products
- Separate platforms cover dock scheduling for carrier arrivals, sales ops for routing field reps, and service ops for multi-step work.
OptimoRoute
- Automated route planning
- Imported orders are assigned to drivers and sequenced with constraints such as time windows, priorities, driver skills, vehicle capacity and job duration.
- Driver mobile app
- Routes, schedules, navigation and customer details are sent to the drivers' phones. The app can scan barcodes to confirm an order is complete.
- Live tracking and ETAs
- Managers see where drivers are, which orders are done and who is behind. Customers can get ETA and status notifications by text or email.
- Proof of delivery and feedback
- Drivers capture signatures, photos and notes. Customers can get post-service surveys by email and SMS. Both need the Pro plan or higher.
- Analytics
- Route data is turned into statistics on driver performance and reasons for service delays. Analytics is part of the Pro plan.
- Web service API
- Orders and routes can be exchanged with other systems through an API that is included on every plan.
Plans
Arrivy
Premium$50
per user / month, billed monthly
Field service plan with a 3-user minimum: digital forms, route planning, advanced reporting and one advanced integration. Annual price is quoted.
EnterpriseCustom
Tailored plan adding custom integrations, API access, webhook support and dedicated product support; contact sales.
OptimoRoute
Lite$35.10
per driver / month, billed annually
Driver app, route history, exports, live tracking and web service API. Plans up to 700 orders at once.
Pro$44.10
per driver / month, billed annually ($49 billed monthly)
Lite plus analytics, real-time order tracking, proof of delivery and customer feedback. Up to 1000 orders at once.
CustomCustom
For unusual needs: thousands of orders at once, pickup and delivery, multi-day long-haul and commercial routing. Sold through sales.
Ways to pay less
Arrivy
- Other savings
20% off the first 3 months for new customers
New customers who attend a demo by Nov 15, 2026 and sign up by Nov 30, 2026 get 20% off monthly plans for 3 months; annual plans get 20% off year one and 50% off onboarding.
OptimoRoute
- Annual discount
10% off with annual billing
The pricing page says paying for a full year upfront earns a 10% discount; the annual prices shown are already reduced.
Common questions
Which is cheaper, Arrivy or OptimoRoute?
As of Nov 13, 2026, Arrivy starts at $50 per user / month, minimum 3 users (monthly toggle), and OptimoRoute starts at $35.10 per driver / month, billed annually. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Arrivy or OptimoRoute?
As of Nov 13, 2026, neither Arrivy nor OptimoRoute has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.