OptimoRoute vs Synchroteam (2026): which should you pick?

Pick OptimoRoute if

• Fits if you run drivers or crews who make many stops a day and need a better order
• Works for firms that already have quoting and billing elsewhere

Look elsewhere if

• Not for you if you want invoicing or quoting, as it has neither
• Pricey if your fleet grows, because the price is per driver
• Tight if you plan over 700 orders at once on Lite or 1,000 on Pro, which is the cap
• Watch out: proof of delivery, feedback, analytics and real-time tracking are not in Lite

Pick Synchroteam if

• Fits if you want to pay per user and try it for 14 days without a card
• Works for a team of a few technicians that wants route planning on the dearer plan

Look elsewhere if

• Tight if you need route optimization, because Standard leaves it out and Premium costs $64 a user
• Pricey if you pay monthly: $49 a user against $39 on annual billing
• Skip it if you want to be able to cancel for a refund, as the page says all sales are final
• Watch out: one free admin account comes only with at least one paid mobile worker

OptimoRoute

• It plans routes and schedules only; it has no quoting, invoicing or customer records of its own.
• Price is per driver, so cost rises with each added driver.
• Proof of delivery, customer feedback, analytics and real-time order tracking are not in Lite.
• Plans cap the orders planned at one time: 700 on Lite, 1000 on Pro. Daily and monthly volume is not capped.

Synchroteam

• Route Optimization is not part of the Standard plan.
• Billing is per user login, collected monthly in advance; the pricing page says all sales are final and there is no refund on cancellation.
• One free administrator account is included only with at least one paid mobile worker account.
• A euro price view is also available on the pricing page; the dollar prices are the ones recorded here.

OptimoRoute

Automated route planning

Imported orders are assigned to drivers and sequenced with constraints such as time windows, priorities, driver skills, vehicle capacity and job duration.

Driver mobile app

Routes, schedules, navigation and customer details are sent to the drivers' phones. The app can scan barcodes to confirm an order is complete.

Live tracking and ETAs

Managers see where drivers are, which orders are done and who is behind. Customers can get ETA and status notifications by text or email.

Proof of delivery and feedback

Drivers capture signatures, photos and notes. Customers can get post-service surveys by email and SMS. Both need the Pro plan or higher.

Analytics

Route data is turned into statistics on driver performance and reasons for service delays. Analytics is part of the Pro plan.

Web service API

Orders and routes can be exchanged with other systems through an API that is included on every plan.

Synchroteam

Route optimization

Schedules a chosen day across selected technicians and reorganizes booked jobs to cut travel time, while keeping job durations and visit windows. Premium plan only.

Scheduling and dispatch

Drag-and-drop dispatch by availability, skills and location, with a map of workers, routes and customers.

Field service CRM

Customer database, tasks, opportunities, notes and an events calendar, plus a customer portal for requesting jobs and downloading reports.

Custom forms and job management

Custom forms per job type and job search, with online booking forms customers can use.

Inventory and contracts

Parts tracked across depots and vehicles with serial numbers and minimum-quantity alerts, plus service contract management.

Quotes, invoices and payments

Built-in quotation and invoicing, a payment processing module, and connectors to accounting tools.

OptimoRoute

• Lite$35.10

  per driver / month, billed annually

  Driver app, route history, exports, live tracking and web service API. Plans up to 700 orders at once.

• Pro$44.10

  per driver / month, billed annually ($49 billed monthly)

  Lite plus analytics, real-time order tracking, proof of delivery and customer feedback. Up to 1000 orders at once.

• CustomCustom

  For unusual needs: thousands of orders at once, pickup and delivery, multi-day long-haul and commercial routing. Sold through sales.

Synchroteam

• Standard$39

  per user / month, billed annually ($49 billed monthly)

  All features except Route Optimization. The first administrator account is free, with one paid mobile worker account required.

• Premium$64

  per user / month, billed annually ($79 billed monthly)

  Adds Route Optimization to the Standard feature set.

OptimoRoute

• Annual discount

  10% off with annual billing

  The pricing page says paying for a full year upfront earns a 10% discount; the annual prices shown are already reduced.

Synchroteam

• Annual discount

  Annual billing is cheaper per user

  The pricing page shows $39 per user per month on annual billing against $49 monthly for Standard, and $64 against $79 for Premium.