Synchroteam vs Workiz (2026): which should you pick?
As of Nov 12, 2026, Workiz grades higher than Synchroteam: 2.6 against 2.2 out of 4.0.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
Workiz grades higher on features and ease of use. They get the same grade on value for money, the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Synchroteam
Per-user field service software with route optimization
Free trial · from $39/mo
Workiz
Field service software with a built-in phone system and AI answering
Free trial
Which one is for you
Pick Synchroteam if
- Fits if you want to pay per user and try it for 14 days without a card
- Works for a team of a few technicians that wants route planning on the dearer plan
Look elsewhere if
- Tight if you need route optimization, because Standard leaves it out and Premium costs $64 a user
- Pricey if you pay monthly: $49 a user against $39 on annual billing
- Skip it if you want to be able to cancel for a refund, as the page says all sales are final
- Watch out: one free admin account comes only with at least one paid mobile worker
Pick Workiz if
- Fits if most of your jobs come in by phone and missed calls cost you work
- Works for locksmith, garage door and appliance repair businesses that track which ads made the phone ring
Look elsewhere if
- Skip it if you want a price before you talk to anyone, as every plan says request pricing
- Tight if you need service plans, inventory or multi-day jobs, as they're Ultimate only
- Not for you if you want a long trial, since you get 7 days
- Watch out: Zapier and the open API are Ultimate only, and Standard caps automations at 5
- Watch out: card readers are sold separately, and QuickBooks Online is the only accounting link listed
How we grade them
| 2.2GPASynchroteamFair | 2.6GPAWorkizGood | |
|---|---|---|
| Value for money | C$39 a user billed annually ($49 monthly) sits above the category's $35 cheaper-quarter line and well under the $99 dearer-quarter line. | CStandard, Pro and Ultimate all say request pricing, so there's no figure for a crew of three. The FAQ says paying yearly saves $400 or more, but not on what. No published price is a C by our rule. |
| Free plan and trial | CA 14-day trial with no credit card, and no free plan after it. | CA 7-day trial with all features and no card needed. That's the shortest trial in this category, and there's no free plan. |
| Features | CScheduling, dispatch and a mobile app are covered, but Route Optimization isn't in Standard and it needs Premium at $64. | BScheduling and dispatch with live locations, estimates with three tiered options, deposits, financing and Tap to Pay, plus a built-in phone system and AI answering that several rivals sell as add-ons. Service plans, inventory and multi-day jobs need Ultimate though. |
| Ease of use | CNo store rating on record, with a setup of customers, job types and users to do first. | B4.6 from 2,191 App Store ratings. Automations are capped at 5 on Standard, so a lot of the automatic follow-ups wait for the bigger plans. |
| Platforms and integrations | BWeb plus iPhone and Android apps, with 2 integrations listed and no desktop app. | BWeb, iPhone and Android, but the listing names only QuickBooks Online and Zapier, and Zapier and the open API need Ultimate. Thin for this category, and no desktop app. |
| Best for | per-user field service with route planning | phone-heavy trades like locksmiths and garage doors |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Synchroteam and Workiz. How we grade
Where they differ
- Synchroteam also covers time tracking and inventory.
- Workiz also covers business phone line, business texting and call tracking.
In commonWebiOSAndroidInvoicingJob schedulingQuotes and estimates
At a glance
| Synchroteam | Workiz | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $39 per user / month, billed annually ($49 billed monthly) | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial, no credit card required | 7-day free trial with all features, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Synchroteam | Workiz Inc. |
| Price read from | synchroteam.com | Not confirmed |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
Synchroteam
- Route Optimization is not part of the Standard plan.
- Billing is per user login, collected monthly in advance; the pricing page says all sales are final and there is no refund on cancellation.
- One free administrator account is included only with at least one paid mobile worker account.
- A euro price view is also available on the pricing page; the dollar prices are the ones recorded here.
Workiz
- No prices are published: Standard, Pro and Ultimate all say request pricing, though the FAQ says annual billing saves $400 or more.
- Service plans, inventory, multi-day jobs, the open API and Zapier are only on Ultimate.
- Card readers are sold separately, and the free trial lasts only 7 days.
Key features
Synchroteam
- Route optimization
- Schedules a chosen day across selected technicians and reorganizes booked jobs to cut travel time, while keeping job durations and visit windows. Premium plan only.
- Scheduling and dispatch
- Drag-and-drop dispatch by availability, skills and location, with a map of workers, routes and customers.
- Field service CRM
- Customer database, tasks, opportunities, notes and an events calendar, plus a customer portal for requesting jobs and downloading reports.
- Custom forms and job management
- Custom forms per job type and job search, with online booking forms customers can use.
- Inventory and contracts
- Parts tracked across depots and vehicles with serial numbers and minimum-quantity alerts, plus service contract management.
- Quotes, invoices and payments
- Built-in quotation and invoicing, a payment processing module, and connectors to accounting tools.
Workiz
- Scheduling and dispatch
- A drag-and-drop calendar assigns technicians to jobs, with fleet and team location tracking; Pro adds Genius Scheduling to book and place jobs automatically.
- Built-in phone system
- Every plan includes a local number, call flows, call recording and masking, two-way texting and ad tracking that ties calls to their source.
- AI answering
- Genius Answering picks up calls and replies to email, text and web form leads in English, Spanish or French, and can transfer live to your team.
- Estimates and payments
- Send good-better-best estimates, take deposits and online payments, offer consumer financing, and accept cards by Tap to Pay or a card reader.
- Automations and marketing
- Automations are capped at 5 on Standard, 10 on Pro and 30 on Ultimate; Genius Marketing sends email and text campaigns and manages reviews.
- Service plans and inventory
- Ultimate adds service plans, sales proposals, inventory, purchase orders, equipment tracking, flat-rate pricing, multi-day jobs and the open API.
Plans
Synchroteam
Standard$39
per user / month, billed annually ($49 billed monthly)
All features except Route Optimization. The first administrator account is free, with one paid mobile worker account required.
Premium$64
per user / month, billed annually ($79 billed monthly)
Adds Route Optimization to the Standard feature set.
Workiz
Pricing could not be confirmed. See workiz.com.
Ways to pay less
Synchroteam
- Annual discount
Annual billing is cheaper per user
The pricing page shows $39 per user per month on annual billing against $49 monthly for Standard, and $64 against $79 for Premium.
Workiz
No public discounts listed.
Common questions
Which is cheaper, Synchroteam or Workiz?
As of Nov 12, 2026, Synchroteam starts at $39 per user / month, billed annually ($49 billed monthly), and Workiz has no price we could confirm.
Which has a free plan, Synchroteam or Workiz?
As of Nov 12, 2026, neither Synchroteam nor Workiz has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.