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BenchmarkONE vs Keap (2026): which should you pick?

As of Nov 13, 2026, BenchmarkONE grades higher than Keap: 2.4 against 2.2 out of 4.0.

Checked Oct 5, 2026 and Nov 13, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA

BenchmarkONE grades higher on value for money. They get the same grade on the free plan, features, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

BenchmarkONE

Small-business CRM with email marketing and automation

Free plan · from $29/mo

Keap

CRM with sales and marketing automation for small businesses

Free trial · from $299/mo

Which one is for you

Pick BenchmarkONE if

  • Fits if you are a small business that wants contacts and email together
  • Works for agencies, which get bundled accounts and co-branding

Look elsewhere if

  • Tight if you stay free: 250 contacts and 500 emails a month
  • Pricey if you want the CRM, since Pro is $179 against $29 for Lite at 500 contacts
  • Watch out: prices climb to $319 on Lite and $619 on Pro at the largest tier
  • Watch out: agency pricing isn't published and goes through a sales conversation

Pick Keap if

  • Fits if you want CRM, marketing automation and payments in one product
  • Works for service businesses that book appointments and send invoices

Look elsewhere if

  • Pricey if you're a one- or two-person shop, at $299 a month before the setup package
  • Skip it if you're outside the US and want text marketing, which is US only
  • Not for you if you hate contracts, as leaving an annual one early costs a $299 fee
  • Watch out: the price covers 2 users and 1,500 contacts, with $39 per extra user and more for more contacts
  • Tight if you want to try it properly: the trial caps you at 25 emails, with no payments or texting

How we grade them

2.4GPABenchmarkONEFair2.2GPAKeapFair
Value for money
CLite is $29 a month for 500 contacts on annual billing, but the CRM sits on Pro at $179, and 10,000 contacts costs $119 on Lite and $269 on Pro.
D$299 a month for 2 users works out around $150 a head, when the CRMs here sit near $24 and the dearest tenth starts at $65. Extra users are $39, more contacts cost more, and new customers must buy a setup package listed at $1,500, shown at $500. You do get the whole platform.
Free plan and trial
CA free plan of 250 contacts and 500 emails a month, with unlimited users. A cap you will meet.
CNo free plan. There's a 14-day trial with no card, which is something. But it's capped at 25 emails and can't take payments or send texts, so you won't see the whole thing before you pay.
Features
BEmail, automation, landing pages, popups, a CRM and Gmail and Outlook tools. The full CRM is Pro only.
BContacts with tags and lead scoring, a drag-and-drop automation builder, email and text marketing, a pipeline, a booking link, quotes, invoices, payments, landing pages and forms, all in the one plan with nothing held back. Texting is US only, and the integration list runs to five names.
Ease of use
CNo store rating on record. A web app where you build lists, automations and pipelines.
C4.4 from about 1,800 App Store ratings, just under our bar for a B. And Keap makes new customers buy an implementation package, which tells you plainly this isn't a sign-up-and-go tool.
Platforms and integrations
BWeb app and Chrome extension with Zapier, Gmail and Outlook.
BWeb, iPhone and Android, with no desktop app. It works with Gmail, Outlook, Zapier, PayPal and Stripe, and there's an API for wiring up the rest, though five integrations is a short list for this money.
Best foremail marketing plus a small CRMsmall businesses wanting CRM and automation in one

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: BenchmarkONE and Keap. How we grade

Where they differ

  • BenchmarkONE also covers reports and email campaigns.
  • Keap also covers booking links, workflow automation, forms and invoicing.
In commonWebPublic APISales pipelineMarketing automation

At a glance

BenchmarkONEKeap
PricingFree planFree trial
Starts at$29 per month for up to 500 contacts, billed annually ($49 billed monthly)$299 / month for 2 users, billed monthly ($2,988 billed annually)
Free planLite and Pro both start at 250 contacts and 500 emails a month for $0, with unlimited users.None
Free trialNone listed14-day free trial, no credit card required; limited to 25 emails, with no payments or texting
Web
iOS
Android
Browser extension
Made byBenchmarkONEKeap (part of Thryv)
Price read frombenchmarkone.comkeap.com
CheckedNov 13, 2026Oct 5, 2026

Worth knowing

BenchmarkONE

  • The free plans stop at 250 contacts and 500 emails a month.
  • Pro costs much more than Lite at the same contact count: $179 against $29 a month at 500 contacts, billed annually.
  • Agency pricing is not published and is sold through a sales conversation.
  • Prices step up with the contact count, reaching $319 a month for Lite and $619 for Pro at the largest listed tier, billed annually.

Keap

  • There is no free plan, and the 14-day trial is capped at 25 emails with no payment processing or texting.
  • A one-time implementation package is required; its list price is $1,500, shown discounted to $500.
  • The base price covers 2 users and 1,500 contacts; each extra user is $39 a month and more contacts raise the price.
  • Annual contracts carry a $299 early termination fee, and text marketing is available in the U.S. only.

Key features

BenchmarkONE

Email marketing
Send personalized email to the contact list; available on the free Lite plan within its 500-emails-a-month limit.
Marketing automation
Follow-up workflows that send targeted messages to leads; listed on Lite and Pro.
CRM and deal pipeline
Pro adds a full CRM with a deal pipeline, social profiles, a live activity feed and user permissions.
Landing pages and popups
Build landing pages and popups to capture leads into the contact list.
Gmail and Outlook tools
A Gmail integration and an Outlook add-in create contacts, notes and tasks from the inbox; a Chrome extension adds leads from web pages.
Agency features
The agency plan adds bundled accounts, co-branding and a master template library for agencies serving several clients.

Keap

CRM and contact segmentation
Contact and company records hold activity, notes, tasks and custom fields, with tags, saved searches and lead scoring to single out the leads most likely to buy.
Sales and marketing automation
A drag-and-drop builder automates follow-up across the customer lifecycle, with a library of prebuilt automation templates and an AI assistant that drafts whole campaigns.
Email and text marketing
Broadcasts, newsletters and automated emails are built in. Text broadcasts and automated texts are U.S.-only, with a first tier of 500 messages and 100 voice minutes included.
Sales pipeline and appointments
A pipeline tracks leads through each stage and can trigger automation, and an appointment scheduler shares a booking link synced with a Gmail or Outlook calendar.
Quotes, invoices and payments
Quotes turn into invoices, checkout forms sell online, and payments run through Keap's own U.S. processor or third parties such as PayPal and Stripe.
Landing pages and forms
Landing pages, multi-page sales funnels and forms capture leads and start an automation when someone completes them.

Plans

BenchmarkONE

  • Lite (free)$0

    per month for up to 250 contacts

    Unlimited users, 500 emails a month, contact management, email marketing, marketing automation and landing pages.

  • Lite$29

    per month for up to 500 contacts, billed annually ($49 billed monthly)

    Email-focused plan. The price rises with the list: $119 a month at 10,000 contacts, billed annually ($159 billed monthly).

  • Pro$179

    per month for up to 500 contacts, billed annually ($219 monthly)

    Adds the full CRM, deal pipeline, Gmail and Outlook integration, a mobile web app and user permissions. $269 a month at 10,000 contacts, billed annually ($329 billed monthly).

  • AgenciesCustom

    Special pricing for qualifying agencies, with bundled accounts, co-branding, a master template library and partner certification.

Keap

  • Keap$299

    per month for 2 users and 1,500 contacts, billed monthly

    The full platform in one plan, or $2,988 a year billed annually. Extra users are $39 a month each, and the price rises with the number of contacts.

Ways to pay less

BenchmarkONE

  • Annual discount

    Lower price with yearly billing

    The pricing page shows lower monthly prices when billed yearly: for example Lite at 500 contacts is $29 a month against $49 billed monthly.

Keap

  • Annual discount

    Lower rate with annual billing

    Keap's pricing page lists the base plan at $2,988 billed annually, which works out to $249 a month, against $299 a month billed monthly.

Common questions

Which is cheaper, BenchmarkONE or Keap?

As of Nov 13, 2026, BenchmarkONE is cheaper to start with: $29 a month, against $299 a month for Keap. BenchmarkONE starts at $29 per month for up to 500 contacts, billed annually ($49 billed monthly), and Keap starts at $299 / month for 2 users, billed monthly ($2,988 billed annually).

Which has a free plan, BenchmarkONE or Keap?

As of Nov 13, 2026, only BenchmarkONE has a free plan. Keap does not, though it has a free trial.

Which platforms do BenchmarkONE and Keap run on?

As of Nov 13, 2026, only BenchmarkONE lists a browser extension and only Keap lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade