BigCommerce vs Volusion

BigCommerce

• Stores that want many built-in features without adding paid apps
• Sellers who list on Amazon, eBay and Walmart from one catalog
• Brands that run several storefronts from one account

Volusion

• Small and mid-sized stores that want hosting, checkout and stock in one plan
• Sellers who manage stock across warehouses and reorder with purchase orders
• Stores willing to use Volusion Payments to avoid extra fees

BigCommerce

• Each plan caps sales over the past twelve months (gross order value minus 10%); passing $30K on Core or $100K on Growth moves the store up a plan.
• Orders paid through providers outside BigCommerce's embedded list carry a fee of 2% on Core, 1% on Growth and 0.6% on Scale.
• Scale covers $33,333 of sales a month and charges 0.9% on sales above that.
• Customer groups, abandoned-cart emails and stored cards need Growth or higher, and product filtering needs Scale.

Volusion

• With a gateway other than Volusion Payments, a fee applies to each sale: 2% on Personal, 1.25% on Professional and 0.8% on Business.
• Each plan caps yearly sales over a trailing 12 months, and a store that passes its cap is moved up to the next plan automatically.
• Personal allows only 100 products and lacks CRM, reviews and abandoned-cart reports; API access starts on Business.
• Volusion says all sales are final and it gives no refunds; a cancellation takes effect at the end of the current term.

BigCommerce

Checkout and payment partners

A single-page checkout with Apple Pay, Google Pay and Amazon Pay, and more than 100 currencies through the payment provider you choose, such as Stripe, PayPal, Adyen or Klarna.

Discounts and promotions

More than 70 discount options, coupons and gift cards come built in on every plan, without a third-party app.

Shipping quotes and rules

Real-time shipping rates from carriers such as UPS, USPS and FedEx, with the ShipperHQ shipping rules engine available as well.

Inventory across locations

Track stock and fulfil orders from 4 locations on Core up to 8 on Scale, including in-store pickup and curbside collection.

Marketplaces, ads and point of sale

Connect the store to Amazon, eBay and Walmart, send product feeds to Google, Meta and TikTok through Feedonomics Surface, and link POS systems such as Square or Clover.

Several storefronts in one account

Run extra storefronts for other brands or regions from one dashboard, for $30 a month each on Core (up to 3) and more on higher plans.

Volusion

Themes and site design

Free and premium responsive themes, a Site Designer with content blocks, and an HTML and CSS editor for those who code.

Inventory, warehouses and purchase orders

Track stock and reorder levels, assign products to warehouse locations, and create purchase orders automatically when items sell.

Checkout and payments

Premium Checkout takes cards, PayPal, Amazon Pay, electronic checks and more. Volusion Payments, powered by Stripe, carries no transaction fee from Volusion.

Subscriptions, gift cards and currencies

Charge for products on a recurring schedule, sell and accept gift cards, and show prices in a shopper's own currency.

SEO, marketing and reports

Manage metadata, sitemaps and robots.txt, create coupons, send abandoned-cart reminders, track ROI from ads and affiliates, and run reports.

Hosting on Google Cloud

Stores are hosted on Google Cloud Platform with a 99.9% uptime guarantee, free SSL certificates, unlimited bandwidth and a custom domain.

BigCommerce

• Core$29

  per month for up to $30K sales a year, billed annually ($39 monthly)

  For new stores: up to 4 inventory locations and 24/7 chat and email support, with a 2% fee on orders through payment providers outside BigCommerce's list.

• Growth$79

  per month for up to $100K sales a year, billed annually ($105 monthly)

  Adds customer groups, abandoned-cart emails, stored cards and phone support, with 5 inventory locations and a 1% fee on orders through other providers.

• Scale$299

  per month up to $33,333 sales a month, billed annually ($399 monthly)

  Adds product filtering and 8 inventory locations, charges 0.9% on sales above the monthly cap and 0.6% on orders through other payment providers.

• Performance$1,499

  per month and up, billed annually

  Custom pricing for high-volume stores, sold through sales, with a dedicated customer success manager and no fee on other payment providers under contract.

Volusion

• Personal$35

  per month for up to $50K sales a year

  Up to 100 products, 1 staff account, and live chat and email support. A 2% fee per sale applies with a gateway other than Volusion Payments.

• Professional$79

  per month for up to $100K sales a year

  Up to 5,000 products and 5 staff accounts, adding CRM, reviews, phone orders, import and export and abandoned-cart reports. 1.25% fee with other gateways.

• Business$299

  per month for up to $400K sales a year, billed annually ($399 monthly)

  Unlimited products, 15 staff accounts, phone support, API access, batch order processing and a customer loyalty plan. 0.8% fee with other gateways.

• PrimeCustom

  Priced by yearly sales with no cap, unlimited staff, VIP support and a client success manager; discounted with a 12-month or longer commitment.

BigCommerce

• Annual discount

  Pay annually to save 25%

  Core costs $29 a month billed annually against $39 billed monthly, Growth $79 against $105 and Scale $299 against $399.

Volusion

• Annual discount

  Business plan for $299 a month when paid annually

  The Business plan costs $299 a month with annual payment against $399 paid monthly, a saving of about 25%.