Birdeye vs GuestRevu (2026): which should you pick?
As of Nov 13, 2026, GuestRevu grades higher than Birdeye: 2.4 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
GuestRevu grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
GuestRevu
Guest surveys and online review management priced per hotel property
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick GuestRevu if
- Fits if you run one hotel and want reviews in one place at no cost
- Works for properties that want to watch a few rivals
Look elsewhere if
- Skip it if you want long history, as LITE stops at 30 days of data
- Not for you if you are not in lodging, as it is not a product-review tool
- Pricey if you are a bigger property, as PRO+ starts at $93 and is quoted by rooms
- Watch out: extra competitors, surveys and AI replies are paid add-ons below PRO+
How we grade them
| 2.0GPABirdeyeFair | 2.4GPAGuestRevuFair | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | CCORE is $34.99 a property a month, between the $29 middle and the $95 dearer quarter for review tools. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | CLITE is free but covers the top 3 review sites and keeps only 30 days of data. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | BGuest surveys, reviews in one dashboard, AI replies, competitor tracking, reporting and alerts. The gaps named are add-ons and plan gates. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo store rating on record. Review sites and surveys have to be connected. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, with Tripadvisor and Google. No desktop or phone apps. |
| Best for | reviews for brands with many locations | a free hotel reviews dashboard for one property |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and GuestRevu. How we grade
Where they differ
- Birdeye also covers AI agents and chatbots.
At a glance
| Birdeye | GuestRevu | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | Not published | $34.99 per property / month |
| Free plan | None | LITE plan: reviews from the top 3 sites, competitor tracking, basic reporting, weekly email reports and 30 days of data. |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | GuestRevu |
| Price read from | Not confirmed | guestrevu.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
GuestRevu
- Built for hotels and similar lodging; it is not a general product-review tool.
- The free LITE plan keeps only 30 days of data and covers the top 3 review sites.
- PRO+ is quoted by property size and room count, and PRO+ and GROUP+ are bought through a quote.
- Extra competitors, extra surveys and AI-written responses are paid add-ons on plans below PRO+.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
GuestRevu
- Guest surveys
- Pre-stay, in-stay and post-stay surveys; CORE has a standard survey and PRO+ adds custom-branded surveys.
- Reviews in one dashboard
- Collects reviews from 40+ review sites and direct surveys; LITE and CORE cover the top 3 sites and PRO+ covers 20+.
- AI review responses
- Writes management responses to reviews. It is included in PRO+ and sold as an add-on on lower plans, per the pricing page.
- Competitor tracking
- Compares your ratings with competing properties; PRO+ tracks up to 5 competitors and more can be added.
- Reporting and alerts
- Email alerts and weekly reports, with AI-powered reporting and advanced filters from PRO+.
- Group view
- GROUP+ adds dashboards and leaderboards that compare properties across a brand.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
GuestRevu
LITE$0
Reviews from the top 3 sites, competitor tracking, basic reporting, weekly email reports and 30 days of data.
CORE$34.99
per property / month
Standard survey, reviews from the top 3 sites, unlimited users, email alerts, one-click responses and 12 months of data.
PRO+$93
per month and up, by size and number of rooms
Priced at $93 to $348 a month. Adds branded surveys, 20+ review sources, AI reporting and responses, 5 competitors.
GROUP+Custom
Quoted for portfolios: group dashboards, leaderboards, property switching and custom user access.
Ways to pay less
Birdeye
No public discounts listed.
GuestRevu
- Annual discount
Two months free when paying annually
The pricing page says paying annually in advance gives two months free, with no long-term contract and a refund of unused months.
Common questions
Which is cheaper, Birdeye or GuestRevu?
As of Nov 13, 2026, Birdeye has no price we could confirm, and GuestRevu starts at $34.99 per property / month.
Which has a free plan, Birdeye or GuestRevu?
As of Nov 13, 2026, only GuestRevu has a free plan. Birdeye does not.
Which platforms do Birdeye and GuestRevu run on?
As of Nov 13, 2026, only Birdeye lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.