Birdeye vs myPresences (2026): which should you pick?
As of Oct 23, 2026, myPresences grades higher than Birdeye: 2.6 against 2.0 out of 4.0.
Checked Oct 18, 2026 and Oct 23, 2026 · graded Oct 18, 2026 and Oct 23, 2026 by ToolGPA
myPresences grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
myPresences
Listings, reviews, map grid and AI rank tracking per location
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick myPresences if
- Fits if you run one local business and want listings, reviews and map rankings in one account
- Works for agencies and chains, as the rate per location falls as you add more
Look elsewhere if
- Tight if you're on Basic, as reviews and listings cover only Google and Facebook
- Pricey if you want AI rank tracking, which starts on Business at $42 a location a month on yearly billing
- Watch out: Basic allows 50 review-request emails, 5 keywords and 300 grid credits a month
- Watch out: cancelling means contacting support or chat, though the FAQ offers a full refund within 30 days
- Watch out: the Multi Location plan's $50 a location doesn't say how it's billed
How we grade them
| 2.0GPABirdeyeFair | 2.6GPAmyPresencesGood | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | BBasic is $12.50 a location a month on yearly billing, $15 monthly, inside this category's cheaper quarter ($16). The wider review and listing networks and AI tracking need Business at $42 yearly or $50 monthly. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | CNo free plan, but a 14-day trial of the top plan with no card needed. The pricing FAQ also offers a full refund within 30 days. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | BReviews from 100 to 300+ sites with AI replies, listings on up to 3,000+ services, Google profile edits, Google and Bing rank tracking, a Maps grid, AI rank and traffic checks, and social posting. It covers the whole job, with Basic held to Google and Facebook. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo rating on record. You connect your profiles and pick keywords, and the monthly caps on texts, emails, keywords and grid credits differ by plan. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb only, with no desktop or phone app. It connects to Google Business Profile, Facebook, Instagram, LinkedIn, Twitter, Google Analytics, Search Console and Zapier, and has an API. |
| Best for | reviews for brands with many locations | listings, reviews and AI tracking per location |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and myPresences. How we grade
Where they differ
- Birdeye also covers AI agents, surveys, reports and chatbots.
- myPresences also covers rank tracking, dashboards, AI search visibility and local listings.
At a glance
| Birdeye | myPresences | |
|---|---|---|
| Pricing | Paid | Free trial |
| Starts at | Not published | $12.50 per location / month, billed yearly ($15 billed monthly) |
| Free plan | None | None |
| Free trial | None listed | 14-day free trial of the top plan, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | myPresences |
| Price read from | Not confirmed | mypresences.com |
| Checked | Oct 18, 2026 | Oct 23, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
myPresences
- Basic covers reviews and listings on Google and Facebook only; the wider site networks start on Business at $50 a location a month.
- AI rank tracking is not on Basic: Business covers 5 AI models and Pro 18.
- Review-request texts and emails, search keywords and LocalGrid credits are capped each month by plan.
- Cancelling is done by contacting support or chat; the pricing FAQ offers a full refund within 30 days.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
myPresences
- Reviews
- Reply to reviews from 100 to 300+ sites by plan, with AI replies and summaries, review requests by email, text or QR code, and review widgets.
- Listings and Google Business Profile
- Manage listings on up to 3,000+ services and edit a Google Business Profile's photos, posts, questions and reviews; Pro adds Listing Sync Pro.
- Search and LocalGrid
- Track Google, Bing and website rankings for 5 to 50 keywords, and Google Maps rankings across a map grid with monthly LocalGrid credits.
- AI rank and presence
- Checks how AI models rank a business against competitors and what they say about it, across models from OpenAI, Google, xAI, Anthropic, Meta and Mistral.
- AI traffic
- Shows which pages get visits from ChatGPT, Perplexity, Gemini, Copilot, Grok, Claude and Meta, and which sources AI cites for similar businesses.
- Social posting and social proof
- Post and schedule to Facebook, Instagram, Twitter, LinkedIn and Google, and turn good reviews into images for social media.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
myPresences
Basic$12.50
per location / month, billed yearly ($15 billed monthly)
Reviews and listings on Google and Facebook, profile optimization, 50 review-request emails, 5 search keywords, 300 LocalGrid credits and 1 user.
Business$42
per location / month, billed yearly ($50 billed monthly)
Reviews on 100+ sites, listings on 2,000+ services, 200 texts and 500 emails, 20 keywords, 1,000 grid credits, AI tracking on 5 models, 5 users.
Pro$84
per location / month, billed yearly ($100 billed monthly)
Reviews on 300+ sites, listings on 3,000+, 1,000 texts and 2,000 emails, 50 keywords, 2,000 grid credits, 18 AI models, 20 users, automations.
Multi Location$50
per location / month and up; billing basis not shown
Business features across many locations, with multi-location dashboards, white label, unlimited users and roles. The rate falls as locations are added.
EnterpriseCustom
For multi-location brands with over 100 sites: custom integrations, single sign-on, a dedicated account manager and support contracts.
Ways to pay less
Birdeye
No public discounts listed.
myPresences
- Annual discount
Save 16% with yearly billing
The pricing FAQ gives 16% off, two months free, on yearly plans: Basic is $12.50 a location a month billed yearly instead of $15 monthly.
- Other savings
30% off for 6 months when you pick a plan in the trial
The pricing FAQ says choosing a plan during the free trial currently gives 30% off any plan for the first six months.
- Other savings
50% off the first year when switching from another tool
The pricing page offers half off the first year to businesses moving to myPresences from another platform.
Common questions
Which is cheaper, Birdeye or myPresences?
As of Oct 23, 2026, Birdeye has no price we could confirm, and myPresences starts at $12.50 per location / month, billed yearly ($15 billed monthly).
Which has a free plan, Birdeye or myPresences?
As of Oct 23, 2026, neither Birdeye nor myPresences has a free plan. myPresences has a free trial.
Which platforms do Birdeye and myPresences run on?
As of Oct 23, 2026, only Birdeye lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.