Birdeye vs ReviewGrower (2026): which should you pick?
As of Nov 13, 2026, Birdeye and ReviewGrower share a 2.0 GPA, and only ReviewGrower has a free plan.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Birdeye grades higher on features and platforms. ReviewGrower grades higher on the free plan. They get the same grade on value for money and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
ReviewGrower
Google review requests, monitoring and GEO-grid rank tracking
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick ReviewGrower if
- Fits if you run one location and want to start free before paying
- Works for a small shop that sends review asks by email and adds SMS later
Look elsewhere if
- Tight if you stay on Free: email requests are limited and there are no SMS requests
- Skip it if you have several locations, because Lite and Grow cover one and Scale is $97
- Pricey if you want SMS volume: Lite includes 200, and 2,000 only comes with Grow at $77
- Watch out: the GEO-grid rank tracker starts on Grow, and agency plans are priced separately
How we grade them
| 2.0GPABirdeyeFair | 2.0GPAReviewGrowerFair | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | CLite is $37 a month, or $370 a year, against a $29 middle for review tools. It is inside the ordinary range, but one location only; extra sites need Scale at $97. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | CThe free plan has 1 location, 3 review profiles, 1 user and limited email requests, with no SMS. It works as a taster; most shops will outgrow it quickly. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | CEmail and SMS requests, a feedback funnel, monitoring, AI review replies and a rank tracker. SMS caps, the one-location limit on Lite and Grow, and the rank tracker only from Grow all hold it back. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo store rating on record. You connect your review profiles and build the request flow yourself. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | CWeb only, with Zapier the only integration listed. There is no desktop or phone app on record. |
| Best for | reviews for brands with many locations | Google review requests for a single location |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and ReviewGrower. How we grade
Where they differ
- Birdeye also covers AI agents, surveys, reports and chatbots.
- ReviewGrower also covers shared inbox and rank tracking.
At a glance
| Birdeye | ReviewGrower | |
|---|---|---|
| Pricing | Paid | Free plan |
| Starts at | Not published | $37 per month, billed monthly ($370 billed yearly) |
| Free plan | None | Free: 1 location, 3 review profiles, 1 user, 5 video reviews a month, a review widget and 100 grid rank tracker credits. |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | Review Grower LLC |
| Price read from | Not confirmed | reviewgrower.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
ReviewGrower
- The free plan has limited email requests and no SMS requests.
- Each of Lite and Grow covers one location; more locations need Scale.
- Agency plans are priced separately, and the agency price list is not covered here.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
ReviewGrower
- Review requests by email and SMS
- Automated requests and reminders, with unlimited email requests on paid plans and SMS counts by plan.
- Review feedback funnel
- Includes a Negative Feedback Manager that can route unhappy customers to private feedback instead of a public review request.
- Review monitoring
- Tracks reviews across platforms, with new review notifications and reports.
- GEO grid rank tracker
- Shows how a Google Business listing ranks across a grid of map locations.
- AI review responses and shared inbox
- Drafts replies to reviews and gathers customer messages in one inbox.
- Agency white label
- An Agency option lets you run the system for clients under your own brand.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
ReviewGrower
Free$0
1 location, limited email requests, 3 review profiles, 1 user and a review widget.
Lite$37
per month, billed monthly ($370 billed yearly)
1 location, 5 review profiles, unlimited email requests, 200 SMS requests and a feedback funnel.
Grow$77
per month, billed monthly ($770 billed yearly)
Unlimited review profiles, 2,000 SMS requests, SMS inbox, GEO grid rank tracker and 5 users.
Scale$97
per month, billed monthly ($970 billed yearly)
Up to 20 locations, 7,500 SMS requests and 10 users; each extra location is $10 a month.
Ways to pay less
Birdeye
No public discounts listed.
ReviewGrower
- Annual discount
Save up to 20% billed yearly
The pricing page offers yearly billing at $370 for Lite, $770 for Grow and $970 for Scale and says it saves up to 20%.
Common questions
Which is cheaper, Birdeye or ReviewGrower?
As of Nov 13, 2026, Birdeye has no price we could confirm, and ReviewGrower starts at $37 per month, billed monthly ($370 billed yearly).
Which has a free plan, Birdeye or ReviewGrower?
As of Nov 13, 2026, only ReviewGrower has a free plan. Birdeye does not.
Which platforms do Birdeye and ReviewGrower run on?
As of Nov 13, 2026, only Birdeye lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.