Birdeye vs Aloha (2026): which should you pick?
As of Nov 13, 2026, Birdeye grades higher than Aloha: 2.0 against 1.6 out of 4.0.
Checked Oct 18, 2026 and Nov 13, 2026 · graded Oct 18, 2026 and Nov 13, 2026 by ToolGPA
Birdeye grades higher on value for money and features. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Birdeye
Review management and AI agents for multi-location local businesses
Paid
Aloha
Review generation and patient engagement for healthcare practices
From $299/mo
Which one is for you
Pick Birdeye if
- Fits if you run a franchise or a brand with dozens of locations
- Works for dental, healthcare, car and home service businesses that want reviews and listings on one contract
Look elsewhere if
- Skip it if you want to see a price before talking to sales, as none is published
- Not for you if you run a single shop and want to try it free first, as there's no free plan or trial
- Not for you if you sell online and need reviews of each product on your store
- Watch out: pricing is set by the products deployed at each location, under one contract, rather than by seats
- Tight if you want a quick start, as there's a sales quote and a lot of platform to set up across locations
Pick Aloha if
- Fits if you run a chiropractic, optometry or audiology practice
- Works for practices that also want scheduling and texting from the same vendor
Look elsewhere if
- Pricey if you only want reviews: $299 a month on a 6-month term, plus $499 setup
- Watch out: an AI website add-on costs $199 a month extra
- Skip it if you don't want a six-month term, since plans run on one
- Watch out: the product was renamed from ReviewWave to Aloha
How we grade them
| 2.0GPABirdeyeFair | 1.6GPAAlohaWeak | |
|---|---|---|
| Value for money | CNo price is published: the pricing page asks for your number of locations and contact details before you get a quote, and Birdeye prices by the products deployed at each location, not by seats. With nothing to compare, it sits at C, the grade for no stated price. | D$299 a month on a 6-month plan, plus a one-time $499 setup fee. The category's dearest tenth starts at $250. |
| Free plan and trial | FNo free plan and no trial on record. You ask for a quote and sign a contract, so there's no way to look around for free first. | FNo free plan or trial is on record for this listing. |
| Features | BIt covers the whole job: AI review requests on the channel most likely to get a reply, AI replies within industry rules, every site's reviews in one inbox with a score per location, competitor benchmarks, and positive reviews turned into branded posts. | CReview automation, scheduling, texting, forms, recalls and an AI receptionist. Reviews are one piece of a wider patient suite. |
| Ease of use | C4.32 from 508 App Store ratings, which is middling. There's a lot of platform to set up across locations, and you start with a sales quote rather than a sign-up. | CNo rating on record, and a setup fee suggests a guided onboarding. |
| Platforms and integrations | BWeb, iPhone and Android, with Salesforce, HubSpot, ServiceTitan, Housecall Pro, Jobber, QuickBooks Online, Square and Dentrix. No desktop app is listed, which keeps it off an A. | BWeb, iPhone and Android, with Reserve With Google. |
| Best for | reviews for brands with many locations | review automation for chiropractic and optometry |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Birdeye and Aloha. How we grade
Where they differ
- Birdeye also covers AI agents, surveys, reports and chatbots.
- Aloha also covers forms, business texting and appointment booking.
In commonWebiOSAndroidReview collection
At a glance
| Birdeye | Aloha | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | $299 per month on a 6-month plan, plus $499 setup |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Birdeye Inc | Aloha |
| Price read from | Not confirmed | getaloha.com |
| Checked | Oct 18, 2026 | Nov 13, 2026 |
Worth knowing
Birdeye
- No prices are published: the pricing page asks for the number of locations and contact details before giving a quote.
- Birdeye says it prices by the products deployed at each location under one contract, not by seats.
- It is aimed at multi-location businesses; the pricing form starts at 1 to 3 locations and runs past 1,000.
Aloha
- Plans are priced on 6-month terms and carry a one-time $499 setup fee.
- An AI website add-on costs $199 a month extra.
- The product was renamed from ReviewWave to Aloha, and its focus is now wider than reviews.
Key features
Birdeye
- Review requests at the right moment
- An AI agent asks each customer for a review on the channel most likely to get a reply and prompts for detail in the review.
- AI review replies
- Writes responses in the brand's voice within industry rules, and either posts them on its own or holds them for approval.
- All review sites in one place
- Gathers ratings and reviews from every site for every location into one inbox, with a reputation score per location over time.
- Reviews turned into posts
- Picks strong reviews and designs branded graphics to post on social media and the business's website, by location.
- Competitor benchmarks
- Compares each location's ratings and visibility against named competitors, location by location.
- Wider platform
- The same contract can add listings, social posting, a chatbot, surveys, ticketing, appointments and reminders by voice, email and text.
Aloha
- Review automation
- Sends review requests to patients automatically to build Google reviews, part of every plan.
- Online scheduling
- Patients book online at any hour, and the plans include Reserve With Google.
- Business texting
- Two-way texting with a monthly text allowance that rises by plan.
- Forms and recalls
- Digital intake forms, patient recalls and insurance verification are listed among its solutions.
- AI receptionist
- A voice and texting AI agent that is part of the Dominate plan.
Plans
Birdeye
Pricing could not be confirmed. See birdeye.com.
Aloha
Activate$299
per month, on a 6-month plan paid monthly
Business two-way texting with 10,000 texts a month, review automation, online scheduling, apps and unlimited campaigns.
Elevate$499
per month, on a 6-month plan paid monthly
Activate plus 15,000 texts a month, missed call text, website chat, online forms and a referral engine.
Dominate$699
per month, on a 6-month plan paid monthly
Elevate plus 20,000 texts, CharlieAI Voice with 300 voice AI minutes and a Charlie texting agent.
Common questions
Which is cheaper, Birdeye or Aloha?
As of Nov 13, 2026, Birdeye has no price we could confirm, and Aloha starts at $299 per month on a 6-month plan, plus $499 setup.
Which has a free plan, Birdeye or Aloha?
As of Nov 13, 2026, neither Birdeye nor Aloha has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.