FieldRoutes vs ServiceTitan (2026): which should you pick?

Pick FieldRoutes if

• Fits if you run recurring routes for pest or lawn customers and want them auto-planned
• Works for firms already using ServiceTitan marketing or fleet products

Look elsewhere if

• Skip it if you need a price, because both packages say Request Pricing
• Not for you if you want a self-serve trial, as there isn't one
• Too light for quoting and job costing, which the listing doesn't show
• Watch out: the pages we read don't say which phones the mobile app runs on

Pick ServiceTitan if

• Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
• Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica

Look elsewhere if

• Skip it if you want to see a price or try it before you talk to sales
• Not for you if you're a small crew wanting something you can set up yourself this week
• Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
• Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
• Watch out: every package is priced per technician, so the bill grows with each tech you add

FieldRoutes

• No prices are published: the Growth and Corporate packages both say Request Pricing.
• There is no self-serve trial; the site points buyers to a demo or quote.
• The pages read do not list which mobile platforms the app runs on.
• Marketing Pro and Fleet Pro are described as integrations with ServiceTitan products.

ServiceTitan

• No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
• There is no free trial or self-serve sign-up; buying starts with a sales demo.
• AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.

FieldRoutes

Intelligent routing

Routes are automated from real-time data to cut drive time, with route optimization named in both packages.

Dynamic scheduler

Drag-and-drop scheduling with automated reminder notifications to customers and staff.

Payments and autopay

Payment processing with autopayments, plus a customer payment portal.

Mobile app

A technician and sales app for signing contracts, taking payments and starting service.

Dashboards and API

Interactive dashboards for active customers, payments and services, and an API to connect other tools; the page names a Premium API in both packages.

ServiceTitan

Call booking and dispatch

Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.

Pricebook and mobile estimates

Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.

Memberships and invoicing

Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.

Payroll, commissions and reports

Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.

Marketing attribution

Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.

Offline field app

A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.

FieldRoutes

Pricing could not be confirmed. See fieldroutes.com.

ServiceTitan

Pricing could not be confirmed. See servicetitan.com.