FormAssembly vs Jotform (2026): which should you pick?

Pick FormAssembly if

• Fits if your forms must write data into Salesforce
• Works for teams in healthcare or finance that need compliance controls

Look elsewhere if

• Skip it if you want to see a price, because every plan is quoted after a demo request
• Not for you if you need a free plan, as none is listed
• Watch out: plans carry yearly allowances, 12,000 responses on Collect and 60,000 on Automate, with extras billed as used
• Watch out: Collect forms carry FormAssembly branding, so check what each plan removes

Pick Jotform if

• Fits if you want forms, payments and signatures in one account, not three
• Works for field teams collecting answers with no signal, like on a building site

Look elsewhere if

• Skip it if all you need is a quick survey, because Google Forms is free
• Tight if you want to stay on free, with 5 forms, 100 responses a month, 500 kept and Jotform's logo on each form
• Pricey if two of you build forms, since only Enterprise takes more than one user and its price isn't published
• Not for you if you need HIPAA features on a budget, as they start on Gold at $99
• Watch out: there's no trial, full storage deletes your oldest responses, and sale prices renew at full price

FormAssembly

• No plan has a published price; every plan is quoted after a demo or trial request.
• Plans carry yearly allowances: Collect 12,000 responses and 600 documents, Automate 60,000 and 3,000.
• Extra responses and documents are billed as used, or bought as add-on packs.
• Collect shows FormAssembly branding on forms and themes.

Jotform

• Bronze, Silver and Gold are single-user plans; Enterprise is the only multiuser plan.
• The free Starter plan allows 5 forms and 100 submissions a month, and its forms show Jotform branding.
• HIPAA compliance features are limited to the Gold and Enterprise plans.
• Paid plans have no trial period, only a 30-day money-back guarantee; once submission storage is full, the oldest responses are deleted.

FormAssembly

Forms and data mapping

Build forms quickly and map submitted data into connected systems, with document generation and single-signer e-signature on the entry plan.

Workflows and approvals

The Automate plan adds multi-step workflows with reviewers and approvers, plus multi-party e-signature in sequence or in parallel.

AI assistant and intake agents

Every plan lists the Fai assistant, which builds a process from a description, and Intake Agents that guide respondents in chat or by voice.

Compliance and governance

Enterprise adds collection policies, audit chain of custody and retention controls; the site lists FedRAMP, GDPR, HIPAA, PCI DSS and TX-RAMP pages.

Integrations

Salesforce, Microsoft Dynamics 365, HubSpot, Google Sheets, Stripe and webhooks can be added to any plan as paid connections.

Mobile app

A FormAssembly Mobile app is listed on the App Store and Google Play.

Jotform

Drag-and-drop Form Builder

Build forms without code, starting from more than 20,000 premade templates, with conditional logic to show or hide fields and widgets that extend what a form can do.

Online payments

Collect one-time payments and recurring subscriptions through gateways such as PayPal, Stripe and Square. Monthly payment submissions are capped by plan, from 10 on Starter to 1,000 on Gold.

Jotform Sign

Create, share and e-sign documents. Signed documents count against a monthly limit that runs from 10 on Starter to 1,000 on Gold.

Workflows, Tables and reports

Jotform Workflows automates approval steps, Jotform Tables organizes submissions in a workspace, and Report Builder turns responses into charts and grids.

Mobile app with offline collection

The free iOS and Android app collects submissions without an internet connection and has a kiosk mode for gathering many responses on one device.

AI Agents

Agents trained on URLs, uploaded documents or custom Q&As answer questions and guide people through a form over chat, phone, SMS, WhatsApp and email.

FormAssembly

Pricing could not be confirmed. See formassembly.com.

Jotform

• Starter$0

  5 forms, 100 monthly submissions, 100 MB of space and 10 payment submissions a month, with Jotform branding.

• Bronze$34

  per month, billed annually ($39 billed monthly)

  25 forms, 1,000 monthly submissions, 1 GB of space and 100 payment submissions a month for one user.

• Silver$39

  per month, billed annually ($49 billed monthly)

  50 forms, 2,500 monthly submissions, 10 GB of space and 250 payment submissions a month for one user.

• Gold$99

  per month, billed annually ($129 billed monthly)

  100 forms, 10,000 monthly submissions, 100 GB of space and optional HIPAA compliance features, for one user.

• EnterpriseCustom

  The only multiuser plan: unlimited forms and submissions, SSO, user management, data residency and a custom domain.

FormAssembly

No public discounts listed.

Jotform

• Annual discount

  Save up to 20% with yearly billing

  The pricing page advertises up to 20% off for yearly payment. Bronze is $34 per month billed annually versus $39 monthly, Silver $39 versus $49 and Gold $99 versus $129.

• Nonprofit

  50% off for nonprofits

  Approved nonprofits get 50% off the Bronze, Silver and Gold plans and 30% off the Enterprise plan.

• Education

  50% off for educators and schools

  Verified teachers and academic institutions get 50% off Bronze, Silver and Gold and 30% off Enterprise. Fees for HIPAA, SSO and other add-ons are excluded.