FormAssembly vs Zoho Forms (2026): which should you pick?

Pick FormAssembly if

• Fits if your forms must write data into Salesforce
• Works for teams in healthcare or finance that need compliance controls

Look elsewhere if

• Skip it if you want to see a price, because every plan is quoted after a demo request
• Not for you if you need a free plan, as none is listed
• Watch out: plans carry yearly allowances, 12,000 responses on Collect and 60,000 on Automate, with extras billed as used
• Watch out: Collect forms carry FormAssembly branding, so check what each plan removes

Pick Zoho Forms if

• Fits if your business already runs on Zoho CRM, Desk or other Zoho apps
• Works for field teams collecting data on phones without a connection, or submissions that need multilevel approval

Look elsewhere if

• Tight if you stay free: 3 forms, 500 submissions a month, 10 payment submissions and a Powered by Zoho footer
• Not for you if a few people need to share the cheapest plan, as Basic covers a single user and 10 users start at Standard
• Pricey if you need HIPAA compliance or form encryption, which are listed under Premium at $90 a month billed annually
• Watch out: every plan caps monthly submissions, extra submissions and storage are add-ons, and the user add-on is Premium only
• Watch out: approvals start at Standard, at $25 a month billed annually

FormAssembly

• No plan has a published price; every plan is quoted after a demo or trial request.
• Plans carry yearly allowances: Collect 12,000 responses and 600 documents, Automate 60,000 and 3,000.
• Extra responses and documents are billed as used, or bought as add-on packs.
• Collect shows FormAssembly branding on forms and themes.

Zoho Forms

• The Free plan is limited to 3 forms and 500 submissions a month, and its forms carry a Powered by Zoho footer.
• Basic covers a single user; 10 users start at Standard, and the user add-on is available only on Premium.
• HIPAA compliance and form encryption are listed under the Premium plan.
• Every plan has a monthly submission cap; extra submissions and storage are add-ons for paid plans.

FormAssembly

Forms and data mapping

Build forms quickly and map submitted data into connected systems, with document generation and single-signer e-signature on the entry plan.

Workflows and approvals

The Automate plan adds multi-step workflows with reviewers and approvers, plus multi-party e-signature in sequence or in parallel.

AI assistant and intake agents

Every plan lists the Fai assistant, which builds a process from a description, and Intake Agents that guide respondents in chat or by voice.

Compliance and governance

Enterprise adds collection policies, audit chain of custody and retention controls; the site lists FedRAMP, GDPR, HIPAA, PCI DSS and TX-RAMP pages.

Integrations

Salesforce, Microsoft Dynamics 365, HubSpot, Google Sheets, Stripe and webhooks can be added to any plan as paid connections.

Mobile app

A FormAssembly Mobile app is listed on the App Store and Google Play.

Zoho Forms

Drag-and-drop builder

Build standard, card-style or spotlight forms without code, using more than 50 field types, subforms, formulas and multi-page layouts.

AI form creation with Zia

Generate a form from a prompt, or convert a PDF or a photo of a paper form into an editable form. A Smart Scan field fills in answers from an uploaded document image.

Approvals and workflows

Send submissions through multilevel approvals, assign entries to team members, and trigger emails based on responses. Approvals are listed from the Standard plan.

Payments

Collect payments through gateways including Stripe, PayPal, Square, Razorpay and Authorize.Net. The Free plan allows 10 payment submissions.

Mobile apps with offline mode

The iOS and Android apps build forms and collect entries without a connection, with kiosk mode, QR and barcode scanning, location capture and signatures.

Reports and PDF documents

Build reports with filters, a Kanban view and CSV or PDF export, and turn submissions into PDFs such as certificates and invoices.

FormAssembly

Pricing could not be confirmed. See formassembly.com.

Zoho Forms

• Free$0

  1 user, 3 forms, 500 submissions a month, 200 MB of storage and up to 10 payment submissions.

• Basic$10

  per month, billed annually ($12 billed monthly)

  1 user, unlimited forms, 10,000 submissions a month and 500 MB of storage, with branding and custom form themes.

• Standard$25

  per month, billed annually ($30 billed monthly)

  10 users, 25,000 submissions a month and 2 GB of storage, plus approvals.

• Professional$50

  per month, billed annually ($60 billed monthly)

  25 users, 75,000 submissions a month and 5 GB of storage.

• Premium$90

  per month, billed annually ($110 billed monthly)

  100 users, 150,000 submissions a month and 10 GB of storage, plus HIPAA compliance, form encryption and SMTP.

FormAssembly

No public discounts listed.

Zoho Forms

• Annual discount

  Lower monthly rate with annual billing

  Billed annually, Basic is $10 per month instead of $12, Standard $25 instead of $30, Professional $50 instead of $60 and Premium $90 instead of $110.