Moxo vs SmartSuite (2026): which should you pick?

Pick Moxo if

• Fits if you run client-facing processes and want a portal for each client
• Works for firms that will pay for an implementation project

Look elsewhere if

• Skip it if you want a price list, as none is published
• Not for you if you want to set it up on your own, as the site pairs it with engineer-led work
• Too light for people who want phone apps, as none are listed
• Watch out: the free trial has no length stated on the pages read

Pick SmartSuite if

• Fits if you want Airtable-style tables with Gantt charts and automations built in
• Works for teams where lots of people only view or fill in forms, since they aren't billed

Look elsewhere if

• Skip it if you're on your own, as Team bills at least 3 seats
• Not for you if you want a free plan, because the account shuts when the trial ends
• Pricey if you need two-factor sign-in, which starts on Professional at $32 a seat with at least 5 seats
• Tight if your tracker grows on Team, which caps each Solution at 5,000 records and blocks new ones at the limit
• Watch out: SSO, SCIM, audit logs and HIPAA support are Enterprise only, priced by quote, and there's no desktop app

Moxo

• No pricing is published on the pages read; the site asks visitors to book a demo or request a free trial.
• The site describes engineer-led implementation work alongside the platform.
• The pages read do not list desktop or mobile apps, so only the web app is listed.

SmartSuite

• There is no free plan; Team needs at least 3 billable users and Professional at least 5.
• Team is capped at 5,000 records per Solution; at the limit you cannot add records until you upgrade.
• Two-factor authentication starts on Professional, and SSO, SCIM, audit logs and HIPAA support are Enterprise only.
• When the trial ends without a plan, the account is disabled, though its data is kept.

Moxo

Workflow orchestration

Processes run across teams, systems and AI agents, with each step timed and recorded.

AI agents

Build or bring agents that prepare and carry out work inside a process, within permissions the customer sets.

Portals

Branded portals where teams, customers or partners take action.

Integrations and API

Webhooks, Moxo APIs and tools such as Zapier push and pull data, and data sync can run on a schedule.

Deployment options

Runs in Moxo's cloud, a customer's cloud or on-premises.

SmartSuite

Solutions and linked tables

Model work as tables of records with more than 40 field types and links between tables, grouped into Solutions that can start from 200+ templates.

Grid, kanban, Gantt and other views

Show the same records as a grid, kanban board, calendar, timeline, Gantt chart or map, and build dashboards from widgets.

Automations

Triggers, conditions and multi-step actions run routine work; plans allow 25,000, 100,000 or 500,000 automation runs and API calls a month.

AI copilot and agents

The Workflow Builder Copilot creates tables, fields and views from a written prompt, and AI agents can make choices and generate content inside workflows.

Forms and collaboration

Branded forms collect records from people who are not billed, and comments with @mentions, record following and notifications keep discussion on the record.

Permissions and history

Account, Solution and record permissions on every plan, field and view permissions from Professional, and change history kept 1, 2 or 3 years by plan.

Moxo

Pricing could not be confirmed. See moxo.com.

SmartSuite

• Team$15

  per seat / month, billed annually ($20 billed monthly)

  Minimum 3 billable users. 5,000 records per Solution, 50 GB of storage, 25,000 automation runs and API calls a month, 1 year of history.

• Professional$32

  per seat / month, billed annually ($36 billed monthly)

  Minimum 5 billable users. 100,000 records per Solution, 100 GB, 100,000 runs a month, folders, Gmail and Outlook, advanced permissions.

• EnterpriseCustom

  400,000 records per Solution, 500 GB and 500,000 runs a month, with SSO, SCIM, audit logs, DLP, EU data residency and a HIPAA BAA.

• SignatureCustom

  Priced per solution rather than per user, for organizations rolling a solution such as GRC or ITSM out to hundreds or thousands of people.

Moxo

No public discounts listed.

SmartSuite

• Annual discount

  Lower per-seat rates on annual billing

  Billed annually, Team is $15 per seat a month instead of $20 and Professional is $32 instead of $36.