PestPac vs ServiceTitan (2026): which should you pick?
As of Nov 12, 2026, PestPac and ServiceTitan share a 1.8 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about ease of use, where PestPac grades higher, or features, where ServiceTitan does.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
They get the same grade on value for money, the free plan and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
PestPac
WorkWave's pest control software for routing, scheduling and billing
Paid
ServiceTitan
Field service platform for residential and commercial trades
Paid
Which one is for you
Pick PestPac if
- Fits if you run a pest control company with routes to plan and work orders to track
- Works for firms that keep their books in QuickBooks
Look elsewhere if
- Skip it if you want a price, because none is published
- Not for you if you want a trial, as none is on record
- Not for you if you run lawn care, as WorkWave sells RealGreen separately for that
- Watch out: the page doesn't state a plan structure, so you can't tell what is included until a sales call
Pick ServiceTitan if
- Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
- Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica
Look elsewhere if
- Skip it if you want to see a price or try it before you talk to sales
- Not for you if you're a small crew wanting something you can set up yourself this week
- Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
- Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
- Watch out: every package is priced per technician, so the bill grows with each tech you add
How we grade them
| 1.8GPAPestPacWeak | 1.8GPAServiceTitanWeak | |
|---|---|---|
| Value for money | CNo price is published, so there is nothing to set against the category's $35 to $99 spread and it sits in the ordinary band. The page offers a demo booking and a sales phone line. | CNo price is published: Starter, Essentials and The Works are priced per technician after a demo, so there's no figure for a crew of three. With nothing to compare, that's a C by our rule, and AI, contact centre and fleet tools cost extra on top. |
| Free plan and trial | FNo free plan and no trial on record, so nothing to try before paying. | FNo free plan, no free trial and no self-serve sign-up. Buying starts with a sales demo, so there's no way to try it on your own. |
| Features | CScheduling and routing, customer and work order records, a mobile app, invoicing and analytics. The listing gives only these headline features, with no plan detail to show where limits fall. | BCall booking with recording, a dispatch board, a shared pricebook, on-site estimates, memberships, invoicing, payroll, commissions and ad tracking that ties spend to revenue, plus an offline field app. It covers the whole job. |
| Ease of use | CNo store rating on record. A pest control account needs customers, routes and work order types loaded first. | DThe ServiceTitan Field app averages 3.46 from 5,310 App Store ratings, the lowest in this category, with 1,657 one-star ratings. Getting started also means a demo and a package fitted by sales. |
| Platforms and integrations | BWeb, iPhone and Android, with a QuickBooks link. No desktop app. | BWeb, iPhone and Android, with QuickBooks Online and Desktop, Xero, NetSuite, Sage Intacct, Acumatica, Viewpoint Vista and Sage 50. A long accounting list, but no desktop app. |
| Best for | pest control routing and records | established HVAC and plumbing firms with an office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: PestPac and ServiceTitan. How we grade
Where they differ
- ServiceTitan also covers quotes and estimates and call tracking.
In commonWebiOSAndroidInvoicingReportsJob scheduling
At a glance
| PestPac | ServiceTitan | |
|---|---|---|
| Pricing | Paid | Paid |
| Starts at | Not published | Not published |
| Free plan | None | None |
| Free trial | None listed | None listed |
| Web | ||
| iOS | ||
| Android | ||
| Made by | WorkWave | ServiceTitan, Inc. |
| Price read from | Not confirmed | Not confirmed |
| Checked | Nov 12, 2026 | Oct 18, 2026 |
Worth knowing
PestPac
- No prices are published; the page offers a demo booking and a sales phone line.
- The page read does not state a free trial or a plan structure.
- Aimed at pest control; WorkWave sells RealGreen separately for lawn and green industry firms.
ServiceTitan
- No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
- There is no free trial or self-serve sign-up; buying starts with a sales demo.
- AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.
Key features
PestPac
- Scheduling and routing
- Create and adjust driver schedules and optimize service routes to cut fuel costs and arrive on time.
- Customer and work order records
- One system holds customer details and work orders so office staff and technicians see the same information.
- Mobile app
- Technicians reach customer and work order information in the field; the page says the app is available on iOS and Android.
- Invoicing
- Billing cycles can be automated, with matching invoices and ways for customers to pay.
- Analytics
- WorkWave announced AI-driven analytics for PestPac and RealGreen aimed at reducing customer churn.
ServiceTitan
- Call booking and dispatch
- Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.
- Pricebook and mobile estimates
- Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.
- Memberships and invoicing
- Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.
- Payroll, commissions and reports
- Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.
- Marketing attribution
- Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.
- Offline field app
- A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.
Plans
PestPac
Pricing could not be confirmed. See workwave.com.
ServiceTitan
Pricing could not be confirmed. See servicetitan.com.
Common questions
Which is cheaper, PestPac or ServiceTitan?
As of Nov 12, 2026, PestPac has no price we could confirm, and ServiceTitan has no price we could confirm.
Which has a free plan, PestPac or ServiceTitan?
As of Nov 12, 2026, neither PestPac nor ServiceTitan has a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.