ServicePower vs ServiceTitan (2026): which should you pick?

Pick ServicePower if

• Fits if you run a large team that mixes employed and contracted technicians
• Works for service brands that want a customer self-service portal

Look elsewhere if

• Not for you if you run a small trade business, as it is aimed at enterprise
• Watch out: no price is published
• Skip it if you want to try it first, since no trial is listed
• Watch out: Vision AI and analytics are add-on modules

Pick ServiceTitan if

• Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
• Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica

Look elsewhere if

• Skip it if you want to see a price or try it before you talk to sales
• Not for you if you're a small crew wanting something you can set up yourself this week
• Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
• Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
• Watch out: every package is priced per technician, so the bill grows with each tech you add

ServicePower

• No prices are published; each package is quoted by sales.
• Employed workforce pricing is per technician or adjuster; contracted workforce pricing is per transaction or service event.
• Aimed at enterprise service operations, not small trade businesses.

ServiceTitan

• No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
• There is no free trial or self-serve sign-up; buying starts with a sales demo.
• AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.

ServicePower

Scheduling and route optimization

Assigns jobs by skill, location, rating and parts availability, and updates routes during the day. Live map views show all routes and job sites.

Contracted workforce management

Onboards and credentials outside contractors, selects them per job, handles contractor reimbursement and tracks compliance.

Customer self-service portal

A brandable portal where consumers schedule, reschedule or cancel appointments, with job status, estimated arrival time and two-way texting.

Mobile access for technicians

Field employees see job details, schedules, parts and pricing on a mobile device, and can take payments and signatures on site.

Vision AI and analytics

Vision AI and analytics modules can be added to the employed, contracted or blended packages.

ServiceTitan

Call booking and dispatch

Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.

Pricebook and mobile estimates

Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.

Memberships and invoicing

Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.

Payroll, commissions and reports

Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.

Marketing attribution

Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.

Offline field app

A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.

ServicePower

Pricing could not be confirmed. See servicepower.com.

ServiceTitan

Pricing could not be confirmed. See servicetitan.com.