ServiceTitan vs Skedulo (2026): which should you pick?

Pick ServiceTitan if

• Fits if you run an HVAC or plumbing firm with office staff, several technicians and maintenance memberships
• Works for companies that keep their books in NetSuite, Sage Intacct or Acumatica

Look elsewhere if

• Skip it if you want to see a price or try it before you talk to sales
• Not for you if you're a small crew wanting something you can set up yourself this week
• Pricey if you also want AI agents, a contact center or fleet tracking, which are sold on top of a package
• Watch out: the technician app averages 3.46 from 5,310 App Store ratings, with 1,657 one-star ratings
• Watch out: every package is priced per technician, so the bill grows with each tech you add

Pick Skedulo if

• Fits if you schedule lots of mobile workers or shifts and already have billing elsewhere
• Works for teams that want the mobile app to work through patchy signal

Look elsewhere if

• Skip it if you want quoting and invoicing in the same tool, as the pages don't list them
• Skip it if you want a price first: the pricing page redirects to a demo form
• Skip it if you want a free trial first, as none is listed
• Watch out: offline mode covers supported actions only and the rest stays pending until it syncs

ServiceTitan

• No prices are published: the Starter, Essentials and The Works packages are priced per technician after a demo request.
• There is no free trial or self-serve sign-up; buying starts with a sales demo.
• AI agents, contact center, fleet and marketing tools are sold as separate Pro products on top of a package.

Skedulo

• No prices are published; the pricing page redirects to a demo request form.
• The pages read do not name which mobile operating systems the app supports.
• It focuses on scheduling and workflows rather than quoting and invoicing, which the pages read do not list.
• Offline support covers supported actions only; changes stay pending until they sync.

ServiceTitan

Call booking and dispatch

Office staff book jobs from incoming calls, which are recorded, and a drag-and-drop dispatch board assigns technicians and tracks them en route.

Pricebook and mobile estimates

Technicians build estimates on site from a shared pricebook, with automated checklists that prompt them through each stage of a job.

Memberships and invoicing

Sell and track customizable maintenance memberships, invoice from the field, take payments and offer customers financing.

Payroll, commissions and reports

Payroll management and commission tracking sit beside reports on closing rates, booked jobs and each technician's results; The Works adds configurable payroll.

Marketing attribution

Campaign tracking ties ad spend to the calls and revenue it brings in, so you can see which ads pay for themselves.

Offline field app

A native iOS and Android app for phones and tablets works offline, so technicians can run jobs, estimates and payments without signal.

Skedulo

Field scheduling

Jobs are allocated around skills, availability, location and travel, with a tool called Mastermind to optimize complex schedules.

Shift scheduling

Build coverage around demand, allocate shifts, manage offers and swaps, and compare worked time against the schedule.

Mobile app

Workers see the next job or shift, record progress, and use forms, messages and time tracking; supported actions work offline and sync later.

Tempo scheduling agent

An AI agent that helps plan work and carries out approved changes using the team's schedules, records and rules.

Pulse platform

Records and tools to add data, build applications and automate processes, with connections to systems such as Workday, Salesforce and ServiceNow.

ServiceTitan

Pricing could not be confirmed. See servicetitan.com.

Skedulo

Pricing could not be confirmed. See skedulo.com.