The Kipwise Insider’s Guide
Everything we know about Kipwise in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Kipwise
The Insider’s Guide
Team wiki with Slack search, content reviews and AI suggestions
Every plan, grade, refund rule and rival among docs and wiki tools, read from Kipwise’s own pages.
Made by Kipwise Inc. · checked Oct 9, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Kipwise’s own pages, its app-store listings and our grades. Every fact in it is on Kipwise’s page too, where it is kept up to date. Checked Oct 9, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 13 of the 51 other docs and wiki tools we grade
Kipwise is a team wiki with a real-time collaborative editor, templates and version history. Teams search it from Slack and from Chrome and Safari extensions, and keep pages current with scheduled content reviews, mandatory reads and an internal Q&A flow. Knowledge base plans are priced per user with a 20-user minimum, and a separate AI agent that works in Slack threads is sold per user.
To get you started, here are 9 things to know about Kipwise, taken from its own pages and our grades.
Signing in with Slack and searching by slash command does lower the bar.
- 1
Best for teams of 20 or more who live in Slack
The API is Enterprise only and there are no mobile apps, so small teams should look elsewhere.
- 2
Paid plans start at $6.30 a month for each person
As its pricing page puts it: $6.30 per user / month, billed yearly ($7 billed monthly), 20-user minimum.
- 3
You can try it first
14-day free trial of the knowledge base, no credit card required
- 4
It runs on Web
Web, with a browser extension too.
- 5
Real-time collaborative editor
Teammates edit the same page at once and see each other's changes. Pages take embeds from Google Drive, Confluence, Figma, Trello, Airtable and video services.
- 6
Slack search and capture
Slash commands and Slack actions search, share and save knowledge without leaving Slack, and people can sign in with their Slack account.
- 7
Chrome and Safari extensions
The extensions search the wiki from any web app, by typing a query or highlighting text on a page, and also return results from connected Google Drive and Confluence.
- 8
A 2.4 GPA, above 13 of 51
That is against the other docs and wiki tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Kipwise you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
Kipwise at a glance
- Pricing
- Free trial, from $6.30 per user / month, billed yearly ($7 billed monthly), 20-user minimum
- Free plan
- No
- Free trial
- 14-day free trial of the knowledge base, no credit card required
- Runs on
- Web, Browser extension
- Made by
- Kipwise Inc., since 2018
- Category
- Docs & Wikis
- Our grade
- 2.4 GPA, fair
The report card
Best for teams of 20 or more who live in Slack
Kipwise is a team wiki you mostly reach from Slack: search it, share from it and save to it without leaving the chat, with scheduled reviews and must-reads. There's no free plan, both paid tiers bill for at least 20 users, SSO and Ask AI need Branded at $12.60 a user, and the Slack agent is another $10 a user. The API is Enterprise only and there are no mobile apps, so small teams should look elsewhere.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Premium is $6.30 a user a month billed yearly, the low end per seat, but both tiers bill for at least 20 users, so the real floor is $126 a month. SSO and Ask AI need Branded at $12.60, and the Slack agent is another $10 a user on top. |
| Free plan and trial | C | No free plan. The knowledge base has a 14-day trial with no card asked for, which is the ordinary arrangement. After that it's a paid tier with a 20-user minimum. |
| Features | B | It covers the whole team-wiki job: a real-time editor with templates and version history, search from Slack and from Chrome and Safari, scheduled content reviews, mandatory reads, and a Q&A flow that turns an unanswered search into a question for a teammate. |
| Ease of use | C | No app rating on record, and there's a wiki to fill: pages to write, reviewers and review intervals to assign, Slack and the extensions to install across 20-odd people. Signing in with Slack and searching by slash command does lower the bar. |
| Platforms and integrations | B | Web, Chrome and Safari extensions and Slack, with integrations for Google Drive, Confluence, Zendesk, Intercom and Okta. The site lists no mobile or desktop apps, and API integration is Enterprise only. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Kipwise is for
- Fits if your team is 20 or more and does most of its daily work in Slack
- Works for companies that want pages reviewed on a schedule and required reading tracked
Who it is not for
- Pricey if you're a small team, because both paid tiers bill for at least 20 users, a $126 monthly floor
- Skip it if you need a free plan, as there's only a 14-day trial
- Not for you if you want an API without an Enterprise deal, or a mobile app at all
- Pricey if you want SSO, Ask AI or a custom domain, which need Branded at $12.60 a user billed yearly
- Watch out: the Slack agent is $10 a user a month on top, 3-user minimum, and its AI credit doesn't roll over
Good to know
Good for
- Teams of 20 or more that do most of their daily work in Slack
- Support teams that want wiki answers suggested inside Zendesk or Intercom
- Companies that need pages reviewed on a schedule and required reading tracked
Worth knowing
- There is no free plan: the knowledge base has a 14-day trial, and both paid tiers carry a 20-user minimum.
- SSO, Ask AI, Slack auto-answering and a custom domain need Branded at $14 per user a month, or $12.60 billed yearly.
- The Kipwise Agent is billed separately at $10 per user a month with a 3-user minimum, and its AI credit does not roll over.
- API integration is listed only on Enterprise, and the site lists no mobile or desktop apps.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$6.30
A month to start, for each person
Kipwise is a paid product with a free trial, starting at $6.30 per user / month, billed yearly ($7 billed monthly), 20-user minimum.
Premium
$6.30
per user / month, billed yearly ($7 billed monthly); minimum 20 users
Unlimited pages, 4GB of storage per user, collaborative editor, templates, version history, reports, Slack integration, Chrome extension and premium integrations.
Branded
$12.60
per user / month, billed yearly ($14 billed monthly); minimum 20 users
Adds SSO, Ask AI, AI auto-suggestions, AI auto-answering in 3 Slack channels, a custom domain, custom look and feel, and 8GB of storage per user.
Enterprise
Custom
Volume pricing and flexible billing. Adds custom integrations, custom SSO and access control, a choice of US or German data storage, and API integration.
Kipwise Agent
$10
per user / month, or $108 per user / year; minimum 3 users
A Slack AI agent sold separately, with no wiki plan required. Includes $5 of AI credit per user a month plus $2 per user of shared team credit.
AI Knowledge Suggestions add-on
$7
per enabled user / month, added to a plan
Suggests relevant wiki pages inside tools such as Zendesk, Intercom and Gmail, billed only for enabled users. The plan table marks it included in Branded.
Trying it first
14-day free trial of the knowledge base, no credit card required
Read from kipwise.com on Oct 9, 2026.
Ways to pay less
Annual discount
10% off with yearly billing
The pricing toggle gives 10% off for yearly billing: Premium is $6.30 per user a month instead of $7, Branded $12.60 instead of $14, and the Agent $108 per user a year.
Stated on kipwise.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Team wiki with Slack search, content reviews and AI suggestions. Here is what it does, as its own site describes it, and what it covers: AI features, real-time collaboration, AI search, wiki, templates, AI agents, reports.
Web, Chrome and Safari extensions and Slack, with integrations for Google Drive, Confluence, Zendesk, Intercom and Okta.
- Real-time collaborative editor
- Teammates edit the same page at once and see each other's changes. Pages take embeds from Google Drive, Confluence, Figma, Trello, Airtable and video services.
- Slack search and capture
- Slash commands and Slack actions search, share and save knowledge without leaving Slack, and people can sign in with their Slack account.
- Chrome and Safari extensions
- The extensions search the wiki from any web app, by typing a query or highlighting text on a page, and also return results from connected Google Drive and Confluence.
- Reviews, must-reads and Q&A
- Reviewers and review intervals are assigned to pages or collections, mandatory reads alert people to new content, and unanswered searches can be assigned to a teammate as a question.
- Ask AI and auto-answering
- The Branded plan adds Ask AI, AI auto-suggestions and a bot that detects questions in up to 3 Slack channels and suggests answers from the knowledge base.
- Kipwise Agent
- A separately priced AI agent that is mentioned in a Slack thread, acts with the asking person's permissions, cites the page or record it read and sends messages only on request.
Where it runs
- Web
- Browser extension
What it works with
- Slack
- Google Drive
- Confluence
- Zendesk
- Intercom
- OneDrive
- Okta
- Figma
Kipwise is made by Kipwise Inc., and has been around since 2018.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
13/51
Other docs and wiki tools it is graded above
Kipwise's GPA of 2.4 is higher than 13 of the 51 other docs and wiki tools we grade, and level with 11.
It stands best on features (B, above 21 of 51) and worst on free plan and trial (C, above 4).
Its paid plans start at $6.30 a month for each person, against a middle price of $16.50 for the category: 10 of the 41 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 52 docs and wiki tools we grade, cut by the letter each got. Kipwise’s own letter is outlined.
- CValue for moneyAbove 10 of 51
- CFree plan and trialAbove 4 of 51
- BFeaturesAbove 21 of 51
- CEase of useAbove 9 of 51
- BPlatforms and integrationsAbove 10 of 51
Price against what you get
Each dot is one of 47 docs and wiki tools. Further left costs less; higher up scores better on features, ease of use and platforms. Kipwise is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Kipwise you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 27 of the 51 other docs and wiki tools grade higher. It costs $75.60 a year.
What you could make
- Wiki, templates and reports: an app builder makes these well.
What you could not
- A search engine with an AI model behind it.
- An AI agent, with the models and the safeguards behind it.
- Several people working in it at the same moment.
- It plugs into other products, Slack, Google Drive and Confluence among them.
- What a company asks for before it lets staff use something: roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Kipwise’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Guru, Tettra, Slite, Confluence and Slab
The 5 tools Kipwise is most often weighed against, with where each one differs from it.
- 2.0GPA
Guru
Paid
Verified company knowledge base with AI search and agents.
- Kipwise also covers reports.
- 2.4GPA
Tettra
Free trial · from $8/mo
Internal knowledge base that answers team questions in Slack.
- Only Kipwise lists a browser extension.
- Kipwise also covers templates, AI agents and reports.
- 2.8GPA
Slite
Free trial · from $10/mo
Team knowledge base with doc verification and AI answers.
- Only Slite lists macOS, Windows, iOS and Android apps.
- Kipwise also covers templates and reports.
- Slite also covers documents.
- 3.0GPA
Confluence
Free plan · from $6.70/mo
Team wiki and docs workspace from Atlassian, tied to Jira.
- Confluence has a free plan. Kipwise does not, though it has a free trial.
- Only Kipwise lists a browser extension.
- Only Confluence lists iOS and Android apps.
- 2.8GPA
Slab
Free plan · from $6.67/mo
Knowledge base and team wiki with search across connected tools.
- Slab has a free plan. Kipwise does not, though it has a free trial.
- Only Slab lists macOS and Windows apps.
- Kipwise also covers AI agents and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Kipwise free?
No, Kipwise is a paid product, but you can try it first. 14-day free trial of the knowledge base, no credit card required.
How much does Kipwise cost?
Kipwise lists 5 plans. Premium: $6.30 per user / month, billed yearly ($7 billed monthly); minimum 20 users.
What platforms does Kipwise work on?
Kipwise is available on Web. It also has a browser extension.
Does Kipwise offer any discounts?
Kipwise publicly lists the following: 10% off with yearly billing.
Does Kipwise have an Android app?
No Android app was listed when its pages were read on Oct 9, 2026. Kipwise is listed for Web.
Does Kipwise have an iPhone app?
No iPhone app was listed when its pages were read on Oct 9, 2026. Kipwise is listed for Web.
Is Kipwise open source?
Kipwise is not described as open source on its own site, as read on Oct 9, 2026.
What does Kipwise integrate with?
Kipwise's listing names Slack, Google Drive, Confluence, Zendesk, Intercom, OneDrive, Okta and Figma.
Who makes Kipwise?
Kipwise is made by Kipwise Inc. It dates from 2018.
What are the alternatives to Kipwise?
The closest alternatives to Kipwise in our directory are Guru, Tettra, Slite, Confluence and Slab.
How does Kipwise compare with other docs and wiki tools?
Kipwise's GPA of 2.4 is higher than 13 of the 51 other docs and wiki tools we grade, and level with 11.
Is Kipwise good value for money?
ToolGPA grades Kipwise C for value for money. Its paid plans start at $6.30 a month for each person, against a middle price of $16.50 for the category: 10 of the 41 others that charge start lower.
Could I make my own version of Kipwise?
To replace Kipwise you would be making a search engine with an AI model behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Kipwise’s own pages on Oct 9, 2026, and the grades were given on Oct 10, 2026. Graded from this listing, whose facts were read from Kipwise's own pages on 9 October 2026. Also tested with a demo account on 2026-09-04.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Kipwise Inc. Prices change, so check kipwise.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Kipwise, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/kipwise
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Kipwise: The Insider's Guide", checked Oct 9, 2026. https://toolgpa.com/tools/kipwise
Know someone choosing between docs and wiki tools?
Send them this guide: toolgpa.com/tools/kipwise/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded docs and wiki tools after Kipwise, each with an Insider's Guide of its own.
- Docs & Wikis Insider's GuideEvery one of the 52 docs and wiki tools we grade, compared
- Zoho Writer Insider's GuideFree online word processor with AI and document automation3.6 GPA
- Google Docs Insider's GuideBrowser-based word processor, free with a Google Account3.4 GPA
- ONLYOFFICE Insider's GuideOpen-source office suite for documents, sheets, slides and PDFs3.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Kipwise’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Kipwise is a trademark of its owner, and this guide is not made, paid for or approved by Kipwise Inc. Prices and plans change: check kipwise.com before you buy.