Confluence vs Kipwise

Confluence

• Teams that run Jira and want documentation linked to their issues
• Company wikis and intranets organized into spaces per team or project
• Small teams: the Free plan covers up to 10 users

Kipwise

• Teams of 20 or more that do most of their daily work in Slack
• Support teams that want wiki answers suggested inside Zendesk or Intercom
• Companies that need pages reviewed on a schedule and required reading tracked

Confluence

• The Free plan stops at 10 users and 2 GB of storage and has no space or page permission settings.
• The pricing page's default prices ($5.42 Standard, $10.44 Premium) are per-user averages for a 300-user team; the first 100 users cost $6.70 or $13.20 each.
• Enforced SSO and SCIM need a separate Atlassian Guard Standard subscription on every plan except Enterprise, which is sold on annual contracts only.
• The self-managed Data Center edition reaches end of life on March 28, 2029, when its subscriptions expire and it becomes read-only.

Kipwise

• There is no free plan: the knowledge base has a 14-day trial, and both paid tiers carry a 20-user minimum.
• SSO, Ask AI, Slack auto-answering and a custom domain need Branded at $14 per user a month, or $12.60 billed yearly.
• The Kipwise Agent is billed separately at $10 per user a month with a 3-user minimum, and its AI credit does not roll over.
• API integration is listed only on Enterprise, and the site lists no mobile or desktop apps.

Confluence

Pages and spaces

Pages hold project plans, meeting notes and policies, and are grouped into spaces with a page tree. Several people can edit at once, with inline and page comments and version history.

Whiteboards

Freeform canvases for brainstorming and diagrams, with built-in links to Jira. Free allows 3 active whiteboards per user, Standard 10, and Premium and Enterprise have no limit.

Databases

Structured collections that gather information from Jira and other apps and can be laid out as tables, cards or boards.

Rovo AI

Rovo Search, Chat and Agents come with paid plans and are metered in monthly credits: 25 per user on Standard, 70 on Premium and 150 on Enterprise.

Automation

Rule-based automation with templates and a low-code builder. Monthly allowances run from 50 steps per subscription on Free to 500 steps per user on Enterprise.

Permissions and external sharing

Paid plans add space and page permissions, view-only public links, anonymous access and up to 5 free guests per paid user, each limited to a single space.

Kipwise

Real-time collaborative editor

Teammates edit the same page at once and see each other's changes. Pages take embeds from Google Drive, Confluence, Figma, Trello, Airtable and video services.

Slack search and capture

Slash commands and Slack actions search, share and save knowledge without leaving Slack, and people can sign in with their Slack account.

Chrome and Safari extensions

The extensions search the wiki from any web app, by typing a query or highlighting text on a page, and also return results from connected Google Drive and Confluence.

Reviews, must-reads and Q&A

Reviewers and review intervals are assigned to pages or collections, mandatory reads alert people to new content, and unanswered searches can be assigned to a teammate as a question.

Ask AI and auto-answering

The Branded plan adds Ask AI, AI auto-suggestions and a bot that detects questions in up to 3 Slack channels and suggests answers from the knowledge base.

Kipwise Agent

A separately priced AI agent that is mentioned in a Slack thread, acts with the asking person's permissions, cites the page or record it read and sends messages only on request.

Confluence

• Free$0

  Up to 10 users on one site with 2 GB of file storage, 3 active whiteboards per user and community support.

• Standard$6.70

  per user / month, billed monthly (first 100 users)

  250 GB of storage, page permissions, guests, public links and 25 Rovo credits per user. Annual billing is $680 a year for up to 10 users.

• Premium$13.20

  per user / month, billed monthly (first 100 users)

  Unlimited storage and whiteboards, analytics, company hub, 24/7 critical-issue support and a 99.9% uptime SLA. $1,300 a year for up to 10 users.

• EnterpriseCustom

  Annual contracts through sales: Atlassian Guard Standard included, up to 150 sites, Atlassian Analytics and a 99.95% uptime SLA.

Kipwise

• Premium$6.30

  per user / month, billed yearly ($7 billed monthly); minimum 20 users

  Unlimited pages, 4GB of storage per user, collaborative editor, templates, version history, reports, Slack integration, Chrome extension and premium integrations.

• Branded$12.60

  per user / month, billed yearly ($14 billed monthly); minimum 20 users

  Adds SSO, Ask AI, AI auto-suggestions, AI auto-answering in 3 Slack channels, a custom domain, custom look and feel, and 8GB of storage per user.

• EnterpriseCustom

  Volume pricing and flexible billing. Adds custom integrations, custom SSO and access control, a choice of US or German data storage, and API integration.

• Kipwise Agent$10

  per user / month, or $108 per user / year; minimum 3 users

  A Slack AI agent sold separately, with no wiki plan required. Includes $5 of AI credit per user a month plus $2 per user of shared team credit.

• AI Knowledge Suggestions add-on$7

  per enabled user / month, added to a plan

  Suggests relevant wiki pages inside tools such as Zendesk, Intercom and Gmail, billed only for enabled users. The plan table marks it included in Branded.

Confluence

• Annual discount

  Save up to 17% with annual billing

  The pricing page's billing toggle states a saving of up to 17% on annual plans. Annual prices are set by user tier: Standard is $680 a year and Premium $1,300 a year for up to 10 users.

• Nonprofit

  75% off for eligible nonprofits

  Atlassian's licensing page offers Confluence Cloud at 75% off to eligible Community customers: registered nonprofits and social enterprises, verified through Goodstack.

• Education

  75% off for academic institutions

  Academic licenses give eligible schools, colleges and affiliated research institutes 75% off the list price of Confluence Standard, Premium and Enterprise.

• Education

  75% off Classroom licenses

  Eligible college students, graduate students and teachers using Confluence for classroom or learning activities get 75% off Standard and Premium.

Kipwise

• Annual discount

  10% off with yearly billing

  The pricing toggle gives 10% off for yearly billing: Premium is $6.30 per user a month instead of $7, Branded $12.60 instead of $14, and the Agent $108 per user a year.