The Outreach Insider’s Guide
Everything we know about Outreach in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Outreach
The Insider’s Guide
Sales engagement and AI agent platform for revenue teams
Every plan, grade, refund rule and rival among cold outreach tools, read from Outreach’s own pages.
Made by Outreach · checked Oct 17, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Outreach’s own pages, its app-store listings and our grades. Every fact in it is on Outreach’s page too, where it is kept up to date. Checked Oct 17, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 1 of the 20 other cold outreach tools we grade
Outreach is a platform for sales teams that runs multi-channel sequences of email, calls, SMS and LinkedIn steps, alongside a built-in dialer, call recording and coaching, deal and pipeline management, and forecasting. Its AI agents research accounts, write personalized messages and prepare meetings. It is sold through sales in packages that combine per-user seats with a monthly allowance of AI credits.
To get you started, here are 7 things to know about Outreach, taken from its own pages and our grades.
It's sold through an account executive with onboarding quoted separately, and the packages, credits and CRM sync take real setting up.
- 1
Best for big sales teams buying a whole platform
You'll have to talk to sales to learn the price, and there's no trial on record.
- 2
It runs on 3 platforms
Web, iOS and Android, with a browser extension too.
- 3
Multi-channel sequences
Sequences of email, call, SMS and LinkedIn steps that handle several contacts at one account and pause automatically when an out-of-office reply comes back.
- 4
AI agents
Research, Personalization, Revenue, Deal and Meeting Prep agents, plus Omni, an assistant that answers questions and takes actions in the app, on mobile or in Slack.
- 5
Dialer and conversation intelligence
Outreach Voice places and records calls, with real-time transcription, action items, sentiment analysis and meeting summaries.
- 6
A 2.0 GPA, above 1 of 20
That is against the other cold outreach tools we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Outreach you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
Outreach at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, iOS, Android, Browser extension
- Made by
- Outreach
- Category
- Cold Outreach
- Our grade
- 2.0 GPA, fair
The report card
Best for big sales teams buying a whole platform
Outreach is a full sales platform, not just an outreach tool: sequences across email, calls, SMS and LinkedIn, plus a dialer that records calls, deal tracking and forecasting, with AI agents throughout. It's built for larger revenue teams. You'll have to talk to sales to learn the price, and there's no trial on record.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published: every package is quoted by sales as per-user seats plus a monthly allowance of AI credits, so there's no per-head figure for a team of five. With nothing published, it sits at C. Onboarding is quoted on top. |
| Free plan and trial | F | Nothing free. There's no free plan and no trial on record, and every package is bought through sales. |
| Features | B | The whole job and a lot around it: sequences of email, call, SMS and LinkedIn steps that pause on out-of-office replies, a dialer with recording and transcripts, deal and pipeline views, forecasting, and agents that research and write. |
| Ease of use | C | No App Store rating on record. It's sold through an account executive with onboarding quoted separately, and the packages, credits and CRM sync take real setting up. |
| Platforms and integrations | B | Web, iPhone, Android and a Chrome extension, with Salesforce, Dynamics 365, Zoom, Teams, Google Meet, Webex and Slack. The phone apps don't build sequences, and there's no desktop app on record. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Outreach is for
- Great if you want sequences, calling and forecasting in one platform
- Handy when managers coach reps from recorded calls
- Good for larger revenue teams buying through an account executive
Who it is not for
- Skip it if you want to see a price before a sales call, as none is published
- Not for you if you're a small team that only needs cold email sequences
- Tight if your team leans on the AI agents, as each package has a set number of credits
Good to know
Good for
- Sales teams that want sequences, calling and forecasting in one platform
- Larger revenue teams buying through an account executive
- Managers who coach reps from recorded calls
Worth knowing
- No prices are published: every package is quoted by sales, combining a per-user seat price with a consumption allowance of AI credits.
- Multi-channel sequences start at the Amplify Core package; Amplify Essentials centers on call recording and coaching.
- Packages include 10,000 to 100,000 AI credits; more are sold as credit packs, and onboarding services are quoted separately.
- Google Chrome is the officially supported browser; the iOS and Android apps cover tasks, calls and email but not building sequences.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Outreach's current pricing could not be confirmed from its own site.
There's no free plan and no trial on record, and every package is bought through sales.
We could not confirm Outreach’s current prices from its own site, so this guide lists no plans. outreach.ai has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, iOS, Android and Browser extension
Sales engagement and AI agent platform for revenue teams. Here is what it does, as its own site describes it, and what it covers: public API, AI features, transcription, sales pipeline, AI agents, email campaigns.
The phone apps don't build sequences, and there's no desktop app on record.
- Multi-channel sequences
- Sequences of email, call, SMS and LinkedIn steps that handle several contacts at one account and pause automatically when an out-of-office reply comes back.
- AI agents
- Research, Personalization, Revenue, Deal and Meeting Prep agents, plus Omni, an assistant that answers questions and takes actions in the app, on mobile or in Slack.
- Dialer and conversation intelligence
- Outreach Voice places and records calls, with real-time transcription, action items, sentiment analysis and meeting summaries.
- Deal and pipeline management
- Deal health alerts, pipeline views, relationship maps and account plans, with win and loss reporting across the team.
- Forecasting
- AI forecast projections, rollups, scenario planning and territory management are part of the top Amplify Pro package.
- CRM sync
- Engagement from email, LinkedIn, SMS and calls syncs to CRM contacts and opportunities, with polling for changes made in the CRM.
Where it runs
- Web
- iOS
- Android
- Browser extension
What it works with
- Salesforce
- Microsoft Dynamics 365
- Zoom
- Microsoft Teams
- Google Meet
- Cisco Webex
- Slack
Outreach is made by Outreach.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
1/20
Other cold outreach tools it is graded above
Outreach's GPA of 2.0 is higher than 1 of the 20 other cold outreach tools we grade, and level with 3.
It stands best on features (B, above 9 of 20) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 21 cold outreach tools we grade, cut by the letter each got. Outreach’s own letter is outlined.
- CValue for moneyAbove 4 of 20
- FFree plan and trialAbove 0 of 20
- BFeaturesAbove 9 of 20
- CEase of useAbove 0 of 20
- BPlatforms and integrationsAbove 3 of 20
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Outreach you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 16 of the 20 other cold outreach tools grade higher.
What you could make
- Sales pipeline: an app builder makes this well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- An AI agent, with the models and the safeguards behind it.
- Speech turned into text you can trust.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Salesforce, Microsoft Dynamics 365 and Zoom among them, and has an API.
- People on the other end: coaches. No app builder makes those.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Outreach’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Salesloft, Reply.io, Klenty, Mixmax and Yesware
The 5 tools Outreach is most often weighed against, with where each one differs from it.
- 2.0GPA
Salesloft
Paid
Sales engagement platform with cadences, dialer and AI agents.
- Only Outreach lists an Android app.
- Only Outreach lists a browser extension.
- Salesloft also covers booking links.
- 2.0GPA
Reply.io
Paid
Multichannel sales sequences with the Jason AI SDR.
- Only Outreach lists iOS and Android apps.
- Outreach also covers transcription and sales pipeline.
- 2.6GPA
Klenty
Free trial · from $50/mo
Sales cadences of email, calls and SMS with a built-in dialer.
- Only Outreach lists iOS and Android apps.
- Only Outreach lists a browser extension.
- Outreach also covers transcription, sales pipeline and AI agents.
- 2.2GPA
Mixmax
Free plan · from $29/mo
Email sequences, tracking and meeting booking inside Gmail.
- Mixmax has a free plan. Outreach does not.
- Only Outreach lists iOS and Android apps.
- Outreach also covers transcription, sales pipeline and AI agents.
- 2.2GPA
Yesware
Free plan · from $15/mo
Email tracking and outreach campaigns inside Gmail and Outlook.
- Yesware has a free plan. Outreach does not.
- Only Outreach lists a web app.
- Only Outreach lists iOS and Android apps.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Outreach free?
No. Outreach is a paid product.
What platforms does Outreach work on?
Outreach is available on Web, iOS and Android. It also has a browser extension.
Does Outreach have a Windows app?
No Windows app was listed when its pages were read on Oct 17, 2026. Outreach is listed for Web, iOS and Android.
Does Outreach have a macOS app?
No macOS app was listed when its pages were read on Oct 17, 2026. Outreach is listed for Web, iOS and Android.
Is Outreach open source?
Outreach is not described as open source on its own site, as read on Oct 17, 2026.
Does Outreach have an API?
Yes. Outreach offers a public API, according to its own site.
What does Outreach integrate with?
Outreach's listing names Salesforce, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Cisco Webex and Slack.
Who makes Outreach?
Outreach is made by Outreach.
What are the alternatives to Outreach?
The closest alternatives to Outreach in our directory are Salesloft, Reply.io, Klenty, Mixmax and Yesware.
How does Outreach compare with other cold outreach tools?
Outreach's GPA of 2.0 is higher than 1 of the 20 other cold outreach tools we grade, and level with 3.
Could I make my own version of Outreach?
To replace Outreach you would be making newsletters sent to thousands of people that still reach the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from Outreach’s own pages on Oct 17, 2026, and the grades were given on Oct 17, 2026. Graded from this listing, whose facts were read from Outreach's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Outreach. Prices change, so check outreach.ai before you buy.
- outreach.ai/pricing
- outreach.ai/platform/features/sales-engagement
- outreach.ai/
- support.outreach.io/support/solutions/articles/159000425603-outreach-mobile-app-overview
- support.outreach.io/support/solutions/articles/159000426418-how-to-install-the-outreach-everywhere-chrome-extension
- support.outreach.io/support/solutions/articles/159000432892-how-does-the-outreach-crm-integration-handle-salesforce-lead-assignment-rules-
- support.outreach.io/support/solutions/articles/159000425801-customizing-the-subject-line-of-activities-posted-to-microsoft-dynamics
- support.outreach.io/support/solutions/articles/159000425650-outreach-crm-integration-toggles-overview
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
1,880
Tools graded, in 47 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
1,880
tools graded
47
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Outreach, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/outreach
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Outreach: The Insider's Guide", checked Oct 17, 2026. https://toolgpa.com/tools/outreach
Know someone choosing between cold outreach tools?
Send them this guide: toolgpa.com/tools/outreach/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded cold outreach tools after Outreach, each with an Insider's Guide of its own.
- Cold Outreach Insider's GuideEvery one of the 21 cold outreach tools we grade, compared
- lemlist Insider's GuideCold email and LinkedIn sequences with a built-in lead database2.8 GPA
- Salesforge Insider's GuideCold email and LinkedIn sequences with AI-written messages2.8 GPA
- Saleshandy Insider's GuideCold email sequences with a B2B lead database in every plan2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Outreach’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Outreach is a trademark of its owner, and this guide is not made, paid for or approved by Outreach. Prices and plans change: check outreach.ai before you buy.