The Service Fusion Insider’s Guide
Everything we know about Service Fusion in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Service Fusion
The Insider’s Guide
Field service software with flat pricing and unlimited users
Every plan, grade, refund rule and rival among field service apps, read from Service Fusion’s own pages.
Made by Service Fusion · checked Oct 18, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Service Fusion’s own pages, its app-store listings and our grades. Every fact in it is on Service Fusion’s page too, where it is kept up to date. Checked Oct 18, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 0 of the 15 other field service apps we grade
Service Fusion is field service management software for trades such as HVAC, plumbing and electrical. It covers estimates, scheduling and dispatch, invoicing, payments, QuickBooks sync, job costing and inventory, with a technician app for iOS and Android. Every plan includes unlimited users at a flat monthly price, and paying yearly takes 15% off.
To get you started, here are 8 things to know about Service Fusion, taken from its own pages and our grades.
- 1
Best for bigger trade teams on one flat bill
Service Fusion's flat price with unlimited users makes sense once you have a big team, and it syncs with QuickBooks Online or Desktop on every plan.
- 2
Paid plans start at $208 a month for each person
As its pricing page puts it: $208 per month for unlimited users, billed annually ($245 billed monthly).
- 3
It runs on 3 platforms
Web, iOS and Android.
- 4
Estimates and jobs
Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- 5
Scheduling and dispatch
Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- 6
Invoicing and payments
Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- 7
A 1.8 GPA, above 0 of 15
That is against the other field service apps we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Service Fusion you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
Service Fusion at a glance
- Pricing
- Paid, from $208 per month for unlimited users, billed annually ($245 billed monthly)
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- Service Fusion
- Category
- Field Service Software
- Our grade
- 1.8 GPA, weak
- Store rating
- 4.6 on the App Store, 1,420 ratings
The report card
Best for bigger trade teams on one flat bill
Service Fusion's flat price with unlimited users makes sense once you have a big team, and it syncs with QuickBooks Online or Desktop on every plan. For a crew of three it's hard to justify: $208 a month billed yearly, no free trial, and job photos and job costing are extras on that plan.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | Starter is $208 a month billed yearly ($245 monthly) with unlimited users, so a crew of three pays $208, more than most tools here. Job photos, job costing and inventory are add-ons until Plus at $325. It does get cheaper per head as you grow. |
| Free plan and trial | F | No free plan and no free trial, just a demo. You'd be paying from the first month. |
| Features | C | Estimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan. But on Starter, job photos, job costing, inventory, e-sign, the customer portal and recurring invoicing are all paid add-ons, which is a real gap. |
| Ease of use | B | 4.6 from 1,420 App Store ratings for the technician app, which puts each day's jobs on a phone in the field. |
| Platforms and integrations | B | Web, iPhone and Android, with QuickBooks Online and Desktop, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch, plus an open API on Pro. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Service Fusion is for
- Great if you have lots of technicians and office staff and dislike per-seat pricing
- Handy when your books live in QuickBooks Desktop
- Good for HVAC and plumbing firms that expect the team to keep growing
Who it is not for
- Pricey if you're a crew of three, since even one technician pays $208 a month
- Skip it if you want to try before you buy, as there's no free trial
- Tight if you need job photos or job costing, which mean add-ons or Plus at $325
Good to know
Good for
- Trade companies with many technicians and office staff, since users are unlimited
- HVAC and plumbing businesses that keep their books in QuickBooks Desktop
- Teams that want a flat monthly price that does not grow with headcount
Worth knowing
- Even one technician pays the flat entry price of $208 a month billed annually; there is no per-user plan or free trial.
- On Starter, job photos, inventory, job costing, e-sign documents, the customer portal and recurring invoicing are paid add-ons.
- GPS fleet tracking and ServiceCall.ai are add-ons on every plan, with no price on the pricing page.
- Annual plans are charged as one payment at sign-up; monthly plans have no contract.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$208
A month to start, for each person
Service Fusion is a paid product, starting at $208 per month for unlimited users, billed annually ($245 billed monthly).
It does get cheaper per head as you grow.
Starter
$208
per month for unlimited users, billed annually ($245 billed monthly)
Estimates with options, scheduling and dispatch, invoicing, payments, QuickBooks sync, project management, reports and text alerts.
Plus
$325
per month for unlimited users, billed annually ($382 billed monthly)
Adds job photo uploads, inventory management, job costing and integrated voice and text.
Pro
$533
per month for unlimited users, billed annually ($627 billed monthly)
Adds the open API, custom and e-sign documents, a customer web portal, and progress and recurring invoicing.
Read from servicefusion.com on Oct 18, 2026.
Ways to pay less
Annual discount
Save 15% with annual billing
Yearly billing lowers Starter from $245 to $208 a month, Plus from $382 to $325 and Pro from $627 to $533, charged as one payment at sign-up.
Stated on servicefusion.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Field service software with flat pricing and unlimited users. Here is what it does, as its own site describes it, and what it covers: public API, invoicing, business phone line, inventory, job scheduling, quotes and estimates.
Estimates with options, scheduling and dispatch, invoicing, payments and QuickBooks sync on every plan.
- Estimates and jobs
- Build estimates with several options for the customer, turn them into jobs, and keep every customer's records and job history in one place.
- Scheduling and dispatch
- Schedule and dispatch technicians from the office, with text alerts to customers; the technician app shows jobs on a phone in the field.
- Invoicing and payments
- Invoice from the office or the field and take payments through Service Fusion Payments, powered by PaySimple; Pro adds progress and recurring billing.
- Job costing and inventory
- Plus tracks the cost of each job and the stock you carry; on Starter both are add-ons.
- QuickBooks sync
- Sync with QuickBooks Online or QuickBooks Desktop on every plan, so jobs, invoices and payments are not entered twice.
- Fleet GPS and AI calls
- GPS fleet tracking reports trips, distance, idle time and driving behavior, and ServiceCall.ai adds an AI phone system; both are add-ons.
Where it runs
- Web
- iOS
- Android
What it works with
- QuickBooks Online
- QuickBooks Desktop
- PaySimple
- Gusto
- Profit Rhino
- Customer Lobby
- pulseM
- LiveSwitch
Service Fusion is made by Service Fusion.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
0/15
Other field service apps it is graded above
Service Fusion's GPA of 1.8 is higher than 0 of the 15 other field service apps we grade, and level with 1.
It stands best on ease of use (B, above 7 of 15) and worst on free plan and trial (F, above 0).
Its paid plans start at $208 a month for each person, against a middle price of $49 for the category: 10 of the 10 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less.
Each grade against the category
Every bar is all 16 field service apps we grade, cut by the letter each got. Service Fusion’s own letter is outlined.
- DValue for moneyAbove 0 of 15
- FFree plan and trialAbove 0 of 15
- CFeaturesAbove 0 of 15
- BEase of useAbove 7 of 15
- BPlatforms and integrationsAbove 0 of 15
Price against what you get
Each dot is one of 11 field service apps. Further left costs less; higher up scores better on features, ease of use and platforms. Service Fusion is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Service Fusion you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 14 of the 15 other field service apps grade higher. It costs $2,496 a year.
What you could make
- Job scheduling, quotes and estimates, invoicing and inventory: an app builder makes these well.
What you could not
- Phone numbers and calls carried over the phone network.
- A real app for iOS and Android. Something home-made would be a web page.
- It is priced for each person, which means accounts and billing for a team.
- It plugs into other products, QuickBooks Online, QuickBooks Desktop and PaySimple among them, and has an API.
What this rests on. Service Fusion’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
ServiceTitan, Housecall Pro, FieldPulse, Workiz and Jobber
The 5 tools Service Fusion is most often weighed against, with where each one differs from it.
- 1.8GPA
ServiceTitan
Paid
Field service platform for residential and commercial trades.
- Service Fusion also covers business phone line and inventory.
- ServiceTitan also covers reports and call tracking.
- 2.6GPA
Housecall Pro
Free trial · from $59/mo
Scheduling, quotes and payments for home service businesses.
- Service Fusion also covers business phone line and inventory.
- Housecall Pro also covers appointment booking and review collection.
- 2.0GPA
FieldPulse
Paid
Field service software for trades, priced by seat on a quote.
- Service Fusion also covers business phone line.
- FieldPulse also covers appointment booking.
- 2.6GPA
Workiz
Free trial
Field service software with a built-in phone system and AI answering.
- Service Fusion also covers inventory.
- Workiz also covers business texting and call tracking.
- 2.8GPA
Jobber
Free trial · from $29/mo
Quotes, scheduling and payments for home service businesses.
- Service Fusion also covers business phone line and inventory.
- Jobber also covers time tracking, business texting and appointment booking.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Service Fusion free?
No. Service Fusion is a paid product, starting at $208 per month for unlimited users, billed annually ($245 billed monthly).
How much does Service Fusion cost?
Service Fusion lists 3 plans. Starter: $208 per month for unlimited users, billed annually ($245 billed monthly).
What platforms does Service Fusion work on?
Service Fusion is available on Web, iOS and Android.
Does Service Fusion offer any discounts?
Service Fusion publicly lists the following: Save 15% with annual billing.
How is Service Fusion rated?
Service Fusion's iPhone and iPad app averages 4.6 out of 5 from 1,420 ratings on the App Store in the United States, as read on Oct 18, 2026.
Does Service Fusion have a Windows app?
No Windows app was listed when its pages were read on Oct 18, 2026. Service Fusion is listed for Web, iOS and Android.
Does Service Fusion have a macOS app?
No macOS app was listed when its pages were read on Oct 18, 2026. Service Fusion is listed for Web, iOS and Android.
Is Service Fusion open source?
Service Fusion is not described as open source on its own site, as read on Oct 18, 2026.
Does Service Fusion have an API?
Yes. Service Fusion offers a public API, according to its own site.
What does Service Fusion integrate with?
Service Fusion's listing names QuickBooks Online, QuickBooks Desktop, PaySimple, Gusto, Profit Rhino, Customer Lobby, pulseM and LiveSwitch.
Who makes Service Fusion?
Service Fusion is made by Service Fusion.
What are the alternatives to Service Fusion?
The closest alternatives to Service Fusion in our directory are ServiceTitan, Housecall Pro, FieldPulse, Workiz and Jobber.
How does Service Fusion compare with other field service apps?
Service Fusion's GPA of 1.8 is higher than 0 of the 15 other field service apps we grade, and level with 1.
Is Service Fusion good value for money?
ToolGPA grades Service Fusion D for value for money. Its paid plans start at $208 a month for each person, against a middle price of $49 for the category: 10 of the 10 others that charge start lower.
Could I make my own version of Service Fusion?
To replace Service Fusion you would be making phone numbers and calls carried over the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Service Fusion’s own pages on Oct 18, 2026, and the grades were given on Oct 18, 2026. Graded from this listing, whose facts were read from Service Fusion's own pages on 18 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Service Fusion. Prices change, so check servicefusion.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
2,068
Tools graded, in 57 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
ToolGPA is free to read. It may earn a commission from affiliate links and it works with sponsors, but anything paid for is labelled and no one can pay for a grade. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
2,068
tools graded
57
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Service Fusion, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/service-fusion
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Service Fusion: The Insider's Guide", checked Oct 18, 2026. https://toolgpa.com/tools/service-fusion
Know someone choosing between field service apps?
Send them this guide: toolgpa.com/tools/service-fusion/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded field service apps after Service Fusion, each with an Insider's Guide of its own.
- Field Service Software Insider's GuideEvery one of the 16 field service apps we grade, compared
- ServiceM8 Insider's GuideJob management for trades, priced by jobs a month, not users3.4 GPA
- Jobber Insider's GuideQuotes, scheduling and payments for home service businesses2.8 GPA
- Contractor Foreman Insider's GuideConstruction management for contractors, priced by team size2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Service Fusion’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. ToolGPA uses affiliate links and may earn a commission from them, and it works with sponsors; anything paid for is labelled, and no one can pay for a grade. Service Fusion is a trademark of its owner, and this guide is not made, paid for or approved by Service Fusion. Prices and plans change: check servicefusion.com before you buy.