Zendesk discounts and coupons
2 offers stated by Zendesk itself (annual discount and startups). Its paid plans start at $19 per agent / month, billed annually ($25 billed monthly).
About coupon codes
We found no public coupon or promo code on Zendesk’s own pages, so this page lists none. Everything below is a price or offer Zendesk states itself, with a link to where it says so. Codes found only on coupon sites could not be checked, and we don’t pass them on.
Zendesk discounts it states itself
- Annual discountAbout 20% off with annual billing
Zendesk's pricing page marks annual billing as 20% off: Suite Team is $55 per agent a month billed yearly against $69 billed monthly.
Stated on zendesk.com - StartupsStartups: 6 months free, up to 2 years via partners
Funded startups up to Series B and under 10 years old get Suite Professional and Copilot free for 6 months, or 1 to 2 years through VC partners, for up to 50 agents.
Stated on zendesk.com
Try Zendesk before you pay
- Free trial
- 14-day free trial of Suite Professional with the Copilot add-on
What Zendesk costs without a discount
| Plan | Price | What you get |
|---|---|---|
| Support Team | $19per agent / month, billed annually ($25 billed monthly) | Email ticketing with routing, prebuilt dashboards, pre-written replies and automations. No help center, live chat or phone. |
| Suite Team | $55per agent / month, billed annually ($69 billed monthly) | Adds messaging and live chat, telephony, omnichannel routing, a knowledge base and Action Builder, with one help center in one language. |
| Suite Professional | $115per agent / month, billed annually ($149 billed monthly) | Adds skills-based routing, an IVR phone tree, AI writing tools, Quick Reports and App Builder, and up to 5 help centers in 40+ languages. |
| Suite Enterprise + Copilot | Custom | Adds intelligent triage, Auto Assist, generative AI for voice, approval workflows, a sandbox and custom agent roles. Sold through sales. |
Cheaper alternatives to Zendesk
- Zoho DeskCompare
$7 per user / month, billed annually ($9 billed monthly) · has a free plan
- Help ScoutCompare
$25 per user / month, billed annually ($30 billed monthly) · has a free plan
Tools we list as alternatives to Zendesk that start cheaper or have a free plan, going by each one’s own prices.
Zendesk discount questions
Is there a Zendesk coupon or promo code?
We found no public coupon or promo code on Zendesk's own pages, as read on Oct 17, 2026, so none is listed here. What Zendesk does state: about 20% off with annual billing and startups: 6 months free, up to 2 years via partners. Codes that only coupon sites carry could not be checked against zendesk.com.
How can I get Zendesk cheaper?
About 20% off with annual billing. Zendesk's pricing page marks annual billing as 20% off: Suite Team is $55 per agent a month billed yearly against $69 billed monthly. This page lists 1 more way it states.
Is Zendesk cheaper if I pay yearly?
About 20% off with annual billing. Zendesk's pricing page marks annual billing as 20% off: Suite Team is $55 per agent a month billed yearly against $69 billed monthly.
Does Zendesk have a startup discount?
Startups: 6 months free, up to 2 years via partners. Funded startups up to Series B and under 10 years old get Suite Professional and Copilot free for 6 months, or 1 to 2 years through VC partners, for up to 50 agents.
Does Zendesk have a student discount?
No student or education price was stated on Zendesk's own pages, as read on Oct 17, 2026.
Does Zendesk have a free trial?
Yes. 14-day free trial of Suite Professional with the Copilot add-on.
What is a cheaper alternative to Zendesk?
Of the tools we list as alternatives, Zoho Desk and Help Scout start cheaper or have a free plan. Each one's own prices are on its page here.