Alternatives · AI Agents
Decagon alternatives
As of Nov 12, 2026, the highest-graded Decagon alternative is Intercom Fin (2.2 GPA). The best free one is Yellow.ai (2.2 GPA).
Decagon compared with 6 alternatives: Sierra, Intercom Fin, Ada, Kore.ai, Yellow.ai and 1 more.
Decagon's current pricing could not be confirmed from its own site. 1 of the 6 alternatives is free or has a free plan. One more offers a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
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At a glance
How each one differs from Decagon
Sierra
Conversational AI agents for customer service at large brands
- Sierra does not cover a/B testing, which Decagon does.
Suits: Large consumer brands handling high volumes of conversations
Intercom Fin
AI customer service agent billed per resolved conversation
- Intercom Fin starts at $19 per seat / month, billed annually, plus $0.99 per Fin outcome.
- Intercom Fin also covers help desk and live chat.
- Intercom Fin does not cover a/B testing, which Decagon does.
Suits: Support teams that want to pay only for conversations the AI resolves
Ada
AI customer service agent platform for chat, email, voice and social
- Ada does not cover a/B testing, which Decagon does.
Suits: Support teams that want an agent managed from a dashboard
Kore.ai
Enterprise agent platform for service, work and process automation
- Kore.ai also covers AI search and workflow automation.
- Kore.ai does not cover a/B testing, which Decagon does.
Suits: Large enterprises with service, HR and IT agent needs
Yellow.ai
Agentic AI platform for customer and employee service
- Yellow.ai has a free plan, which Decagon lacks.
- Yellow.ai also covers workflow automation.
- Yellow.ai does not cover a/B testing, which Decagon does.
Suits: Teams that want to try an AI agent on a free plan
Parloa
AI agent platform for enterprise customer service
- Parloa also covers no-code.
- Parloa does not cover chatbots and a/B testing, which Decagon does.
Suits: Large contact centers replacing phone menus with voice AI agents
Limits worth knowing in Decagon
- No prices are published and the site has no pricing page; the call to action is Get a demo.
- No self-serve plan or free trial is shown.
- The site gives no list of integrations by name.
Common questions
What are the alternatives to Decagon?
The alternatives to Decagon in this directory are Sierra, Intercom Fin, Ada, Kore.ai, Yellow.ai and Parloa. Each one has a side-by-side comparison with Decagon.
Is there a free alternative to Decagon?
Yes. Yellow.ai has a free plan alongside paid ones.
When were these prices checked?
Every listing on this page was checked on Nov 12, 2026, against the pages it cites. Vendors change prices without notice, so confirm on their site before you buy.