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Alternatives · AI Agents

Intercom Fin alternatives

As of Nov 12, 2026, the highest-graded Intercom Fin alternative is Yellow.ai (2.2 GPA). It's also the best free one.

Intercom Fin compared with 6 alternatives: Decagon, Sierra, Ada, Kore.ai, Yellow.ai and 1 more.

Intercom Fin is a paid product with a free trial, starting at $19 per seat / month, billed annually, plus $0.99 per Fin outcome. 2 of the 6 alternatives are free or have a free plan.

Listings checked up to Nov 12, 2026 · Where the facts come from

Black Friday: is there a Intercom Fin sale?

At a glance

ToolPriceFree planRuns on
Intercom FinThis toolFree trial · from $19/moTrial onlyWeb
DecagonPaidNoWeb
SierraPaidNoWeb
AdaPaidNoWeb
Kore.aiPaidNoWeb
Yellow.aiFree planYesWeb
BotpressFree plan · from $150/moYesWeb

How each one differs from Intercom Fin

  1. Decagon

    AI concierge agents for customer support across voice, chat and email

    • Decagon also covers a/B testing.
    • Decagon does not cover help desk and live chat, which Intercom Fin does.

    Suits: Enterprise support teams replacing scripted bots

    Decagon vs Intercom FinDecagon pricing and details

  2. Sierra

    Conversational AI agents for customer service at large brands

    • Sierra does not cover help desk and live chat, which Intercom Fin does.

    Suits: Large consumer brands handling high volumes of conversations

    Sierra vs Intercom FinSierra pricing and details

  3. Ada

    AI customer service agent platform for chat, email, voice and social

    • Ada does not cover help desk and live chat, which Intercom Fin does.

    Suits: Support teams that want an agent managed from a dashboard

    Ada vs Intercom FinAda pricing and details

  4. Kore.ai

    Enterprise agent platform for service, work and process automation

    • Kore.ai also covers AI search and workflow automation.
    • Kore.ai does not cover help desk and live chat, which Intercom Fin does.

    Suits: Large enterprises with service, HR and IT agent needs

    Kore.ai vs Intercom FinKore.ai pricing and details

  5. Yellow.ai

    Agentic AI platform for customer and employee service

    • Yellow.ai has a free plan, which Intercom Fin lacks.
    • Yellow.ai also covers workflow automation.
    • Yellow.ai does not cover help desk and live chat, which Intercom Fin does.

    Suits: Teams that want to try an AI agent on a free plan

    Yellow.ai vs Intercom FinYellow.ai pricing and details

  6. Botpress

    AI agent builder and helpdesk priced by conversation volume

    • Botpress starts at $150 per month for 250 conversations, billed annually.
    • Botpress has a free plan, which Intercom Fin lacks.
    • Botpress also covers whatsApp messaging.
    • Botpress does not cover help desk and live chat, which Intercom Fin does.

    Suits: Support teams that want AI agents billed by conversation, not seat

    Botpress vs Intercom FinBotpress pricing and details

Limits worth knowing in Intercom Fin

  • Fin costs $0.99 per outcome, and qualifications cost $9.99 each. A monthly minimum applies, for example 50 outcomes.
  • Voice for Fin is on custom pricing and offered to select customers through sales.
  • Copilot for other helpdesks is currently available for Salesforce.
  • Advanced and Expert prices are shown on the page without a stated billing period.
Intercom Fin pricing and details

Common questions

What are the alternatives to Intercom Fin?

The alternatives to Intercom Fin in this directory are Decagon, Sierra, Ada, Kore.ai, Yellow.ai and Botpress. Each one has a side-by-side comparison with Intercom Fin.

Is there a free alternative to Intercom Fin?

Yes. Yellow.ai and Botpress have a free plan alongside paid ones.

When were these prices checked?

Every listing on this page was checked on Nov 12, 2026, against the pages it cites. Vendors change prices without notice, so confirm on their site before you buy.