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Siena AI alternatives · Help Desks

Open-source alternatives to Siena AI

Siena AI is not described as open source on its own site. 6 of the 66 other help desk and live chat tools in this directory are open source, according to their own sites.

Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. All of them are free or have a free plan.

6 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Siena AI

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Chatwoot has a free plan. Siena AI does not.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  2. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Zammad has a free plan. Siena AI does not.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox, help desk and live chat.
    Zammad pricing and details

  3. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Faveo Helpdesk has a free plan. Siena AI does not.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    • Faveo Helpdesk also covers workflow automation, reports, help desk and ticketing.
    Faveo Helpdesk pricing and details

  4. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • FreeScout has a free plan. Siena AI does not.
    • Only FreeScout lists iOS and Android apps.
    • FreeScout is open source and self-hostable, according to its own site.
    FreeScout pricing and details

  5. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • UVdesk has a free plan. Siena AI does not.
    • UVdesk is open source and self-hostable, according to its own site.
    • UVdesk also covers shared inbox, forms, help desk and help center.
    UVdesk pricing and details

  6. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • osTicket has a free plan. Siena AI does not.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox, workflow automation and help desk.
    osTicket pricing and details

Common questions

Is there an open-source alternative to Siena AI?

Yes. Chatwoot, Zammad, Faveo Helpdesk, FreeScout, UVdesk and osTicket are open source, according to their own sites.

Is Siena AI open source?

Siena AI is not described as open source on its own site. The listing was checked on Nov 12, 2026 against the pages it cites.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Siena AI: the alternatives its listing names first, then the tools that share the most features with it.