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Siena AI alternatives · Help Desks

Self-hosted alternatives to Siena AI

The Siena AI listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.

Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. 7 of them are free or have a free plan.

10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Siena AI

  1. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Only Deskpro lists iOS and Android apps.
    • Deskpro is self-hostable, according to its own site.
    • Deskpro also covers help desk, live chat and help center.
    Deskpro pricing and details

  2. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Chatwoot has a free plan. Siena AI does not.
    • Only Chatwoot lists iOS and Android apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  3. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Zammad has a free plan. Siena AI does not.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox, help desk and live chat.
    Zammad pricing and details

  4. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Only Jitbit Help Desk lists iOS and Android apps.
    • Jitbit Help Desk is self-hostable, according to its own site.
    • Jitbit Help Desk also covers help desk, live chat, help center and ticketing.
    Jitbit Help Desk pricing and details

  5. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Faveo Helpdesk has a free plan. Siena AI does not.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    • Faveo Helpdesk also covers workflow automation, reports, help desk and ticketing.
    Faveo Helpdesk pricing and details

  6. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • FreeScout has a free plan. Siena AI does not.
    • Only FreeScout lists iOS and Android apps.
    • FreeScout is open source and self-hostable, according to its own site.
    FreeScout pricing and details

  7. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • UVdesk has a free plan. Siena AI does not.
    • UVdesk is open source and self-hostable, according to its own site.
    • UVdesk also covers shared inbox, forms, help desk and help center.
    UVdesk pricing and details

  8. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • osTicket has a free plan. Siena AI does not.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox, workflow automation and help desk.
    osTicket pricing and details

  9. Hesk

    PHP help desk you host yourself, or a flat-fee cloud version

    • Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Hesk has a free plan. Siena AI does not.
    • Hesk is self-hostable, according to its own site.
    • Hesk also covers help desk, help center and ticketing.
    Hesk pricing and details

  10. SupportPal

    Self-hosted help desk with flat pricing and unlimited agents

    • SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • SupportPal is self-hostable, according to its own site.
    • SupportPal also covers shared inbox, help desk, help center and ticketing.
    • Siena AI also covers AI support agent.
    SupportPal pricing and details

Common questions

Is there a self-hosted alternative to Siena AI?

Yes. Deskpro, Chatwoot, Zammad, Jitbit Help Desk, Faveo Helpdesk, FreeScout, UVdesk, osTicket and 2 more can be self-hosted, according to their own sites.

Can Siena AI be self-hosted?

The Siena AI listing does not say it can be self-hosted. The listing was checked on Nov 12, 2026 against the pages it cites.

Which of these help desk and live chat tools are free?

Chatwoot, Zammad, Faveo Helpdesk, FreeScout, UVdesk, osTicket and Hesk are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Siena AI: the alternatives its listing names first, then the tools that share the most features with it.