Alternatives · Help Desks
Siena AI alternatives
As of Nov 12, 2026, the highest-graded Siena AI alternative is Gorgias (2.8 GPA).
Siena AI compared with 7 alternatives: Gorgias, Intercom, Zowie, Forethought, Eesel AI and 2 more.
Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. None of the alternatives has a free plan. 5 more offer a free trial.
Listings checked up to Nov 12, 2026 · Where the facts come from
Black Friday: is there a Siena AI sale?
At a glance
| Tool | Price | Free plan | Runs on |
|---|---|---|---|
| Siena AIThis tool | From $750/mo | No | Web |
| Gorgias | Free trial · from $10/mo | Trial only | Web, iOS, Android |
| Intercom | Free trial · from $29/mo | Trial only | Web, iOS, Android |
| Zowie | Paid | No | Web |
| Forethought | Paid | No | Web |
| Eesel AI | Free trial · from $299/mo | Trial only | Web, Browser extension |
| Lorikeet | Free trial · from $2,100/mo | Trial only | Web |
| Zipchat | Free trial · from $64/mo | Trial only | Web |
Price against what you get
Siena AI starts at $750 a month and scores 2.0 out of 4 on features, ease of use and platforms. 3 of the 5 alternatives on this chart score higher and start lower: Gorgias, Intercom and Zipchat.
Eesel AI starts lower without scoring higher.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
How each one differs from Siena AI
Gorgias
Ecommerce help desk priced by tickets, with a paid-per-use AI agent
- Gorgias starts at $10 per month for 50 tickets, billed monthly.
- Gorgias also lists iOS and Android apps.
- Gorgias also covers reports, help desk, live chat and help center.
Suits: Shopify and other online stores handling order questions
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly).
- Intercom also lists iOS and Android apps.
- Intercom also covers shared inbox, reports, help desk, live chat and help center.
Suits: Software and app companies that support customers through in-app chat
Zowie
Enterprise AI agents for customer service across voice, chat and email
- Zowie also covers workflow automation, reports and chatbots.
Suits: Large regulated operations such as banks, insurers and telecoms
Forethought
Enterprise AI agents for support, sold by quote and joining Zendesk
- Forethought also covers reports, help desk and chatbots.
Suits: Large support teams adding AI on top of an existing help desk
Eesel AI
AI agents for your help desk, priced by monthly credits
- Eesel AI starts at $299 per month for 500 credits, billed monthly.
- Eesel AI also lists a browser extension.
- Eesel AI also covers reports, help desk and chatbots.
Suits: Teams that want AI on top of the help desk they already use
Lorikeet
AI agent that resolves complex support tickets end to end
- Lorikeet starts at $2,100 per month, paid annually, plus per-resolution rates.
- Lorikeet also covers workflow automation and AI agents.
Suits: Fintech, healthtech and insurance support teams with multi-step cases
Zipchat
AI sales and support agent for online stores
- Zipchat starts at $64 per month for 750 replies, billed annually ($80 billed monthly).
- Zipchat also covers whatsApp messaging and chatbots.
Suits: Shopify, WooCommerce and BigCommerce stores adding an AI agent
Limits worth knowing in Siena AI
- Siena is an AI agent, not a help desk: it needs a separate help desk such as Zendesk or Gorgias to work in.
- Cost has two parts: $750 a month plus $0.90 per automated ticket, per the pricing page; the page says the vendor sends tailored pricing after a form.
- No free plan or trial is listed, though the platform fee includes an unlimited sandbox.
- Some agents on the site, such as the Shopping Agent, are marked as coming soon.
Common questions
What are the alternatives to Siena AI?
The alternatives to Siena AI in this directory are Gorgias, Intercom, Zowie, Forethought, Eesel AI, Lorikeet and Zipchat. Each one has a side-by-side comparison with Siena AI.
Is there a free alternative to Siena AI?
None of the alternatives listed here has a free plan. Gorgias, Intercom, Eesel AI, Lorikeet and Zipchat offer a free trial.
Which Siena AI alternatives work on Android?
The Siena AI listing does not include an Android app. Gorgias and Intercom list one.
Which Siena AI alternatives work on iOS?
The Siena AI listing does not include an iOS app. Gorgias and Intercom list one.
When were these prices checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices without notice, so confirm on their site before you buy.