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Siena AI alternatives · Help Desks

Siena AI alternatives with a Mac app

The Siena AI listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.

Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. 5 of them are free or have a free plan.

7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Siena AI

  1. Tidio

    Live chat, ticketing and the Lyro AI agent priced by conversations

    • Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Tidio has a free plan. Siena AI does not.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tidio also covers help desk and live chat.
    Tidio pricing and details

  2. Crisp

    Live chat and shared inbox priced per workspace, not per seat

    • Crisp starts at $45 per workspace / month, with 4 seats. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Crisp has a free plan. Siena AI does not.
    • Only Crisp lists macOS, Windows, iOS and Android apps.
    • Crisp also covers shared inbox, live chat and help center.
    Crisp pricing and details

  3. Text by LiveChat

    Website chat, ticketing and an AI agent from the LiveChat team

    • Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Text by LiveChat also covers help desk and live chat.
    Text by LiveChat pricing and details

  4. Richpanel

    AI agents, help desk and a self-service portal for online stores

    • Only Richpanel lists macOS, Windows, iOS and Android apps.
    • Richpanel also covers help desk, live chat and help center.
    Richpanel pricing and details

  5. tawk.to

    Free live chat, ticketing and help center, with paid add-ons

    • tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • tawk.to has a free plan. Siena AI does not.
    • Only tawk.to lists Windows, macOS, iOS and Android apps.
    • tawk.to also covers help desk, live chat and help center.
    tawk.to pricing and details

  6. JivoChat

    Live chat and messenger inbox with a free plan and paid add-on modules

    • JivoChat starts at $28 per agent / month, billed annually. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • JivoChat has a free plan. Siena AI does not.
    • Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
    • JivoChat also covers shared inbox, live chat, whatsApp messaging and chatbots.
    JivoChat pricing and details

  7. Chaport

    Live chat with a free plan, chatbots and a knowledge base

    • Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
    • Chaport has a free plan. Siena AI does not.
    • Only Chaport lists Windows, macOS, iOS and Android apps.
    • Chaport also covers shared inbox, live chat, help center and chatbots.
    Chaport pricing and details

Common questions

Which Siena AI alternatives have a Mac app?

Tidio, Crisp, Text by LiveChat, Richpanel, tawk.to, JivoChat and Chaport list a Mac app.

Does Siena AI have a Mac app?

The Siena AI listing does not include a Mac app. It lists Web.

Which of these help desk and live chat tools are free?

Tidio, Crisp, tawk.to, JivoChat and Chaport are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Siena AI: the alternatives its listing names first, then the tools that share the most features with it.