Siena AI alternatives · Help Desks
Siena AI alternatives with an iPhone and iPad app
The Siena AI listing does not include an iPhone and iPad app. 30 of the 66 other help desk and live chat tools in this directory list an iPhone and iPad app.
Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. 12 of them are free or have a free plan.
30 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
The 12 closest to Siena AI
- Free trial · from $10/mo
Gorgias
Ecommerce help desk priced by tickets, with a paid-per-use AI agent
- Gorgias starts at $10 per month for 50 tickets, billed monthly. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Gorgias lists iOS and Android apps.
- Gorgias also covers reports, help desk, live chat and help center.
- Free trial · from $29/mo
Intercom
Helpdesk with live chat and the Fin AI agent priced per outcome
- Intercom starts at $29 per seat / month, billed annually ($39 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Intercom lists iOS and Android apps.
- Intercom also covers shared inbox, reports, help desk, live chat and help center.
- Free trial · from $19/mo
Freshdesk
Email ticketing help desk with a knowledge base and AI agents
- Freshdesk starts at $19 per agent / month, billed annually. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Freshdesk lists iOS and Android apps.
- Freshdesk also covers shared inbox, reports, help desk and help center.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Tidio has a free plan. Siena AI does not.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Tidio also covers help desk and live chat.
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Zoho Desk has a free plan. Siena AI does not.
- Only Zoho Desk lists iOS and Android apps.
- Zoho Desk also covers reports, help desk, live chat and help center.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Crisp has a free plan. Siena AI does not.
- Only Crisp lists macOS, Windows, iOS and Android apps.
- Crisp also covers shared inbox, live chat and help center.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
- Text by LiveChat also covers help desk and live chat.
- From $39/mo
Deskpro
Help desk for cloud or self-hosted use, with seat minimums
- Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Deskpro lists iOS and Android apps.
- Deskpro is self-hostable, according to its own site.
- Deskpro also covers help desk, live chat and help center.
- Free plan · from $17/mo
Smartsupp
Live chat, WhatsApp and email inbox with the Mira AI shopping agent
- Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Smartsupp has a free plan. Siena AI does not.
- Only Smartsupp lists iOS and Android apps.
- Smartsupp also covers shared inbox and live chat.
- Free trial · from $19/mo
Freshservice
IT service desk for employee requests, assets and changes
- Freshservice starts at $19 per agent / month, billed annually ($29 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Freshservice lists iOS and Android apps.
- Freshservice also covers workflow automation, help desk and help center.
- Free trial · from $39/mo
SiteGPT
AI chatbot trained on your site and docs, priced by messages
- SiteGPT starts at $39 per month, billed annually ($59 billed monthly), for up to 4k messages. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only SiteGPT lists an iOS app.
- SiteGPT also covers whatsApp messaging and chatbots.
- Free trial · from $19/mo
Zendesk
Ticketing, messaging, help center and AI agents for support teams
- Zendesk starts at $19 per agent / month, billed annually ($25 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Only Zendesk lists iOS and Android apps.
- Zendesk also covers reports, help desk, live chat and help center.
Common questions
Which Siena AI alternatives have an iPhone and iPad app?
Gorgias, Intercom, Freshdesk, Tidio, Zoho Desk, Crisp, Text by LiveChat, Deskpro and 22 more list an iPhone and iPad app.
Does Siena AI have an iPhone and iPad app?
The Siena AI listing does not include an iPhone and iPad app. It lists Web.
Which of these help desk and live chat tools are free?
Tidio, Zoho Desk, Crisp, Smartsupp, Chatwoot, tawk.to, JivoChat, Chatra and 4 more are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Siena AI: the alternatives its listing names first, then the tools that share the most features with it.