Siena AI alternatives · Help Desks
Free alternatives to Siena AI
Siena AI has no free plan. 22 of the 66 other help desk and live chat tools in this directory are free or have a free plan.
Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket. 1 of them has no paid plan at all; the rest pair a free plan with paid ones.
22 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
The 12 closest to Siena AI
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Tidio has a free plan. Siena AI does not.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Tidio also covers help desk and live chat.
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Zoho Desk has a free plan. Siena AI does not.
- Only Zoho Desk lists iOS and Android apps.
- Zoho Desk also covers reports, help desk, live chat and help center.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.
- Crisp starts at $45 per workspace / month, with 4 seats. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Crisp has a free plan. Siena AI does not.
- Only Crisp lists macOS, Windows, iOS and Android apps.
- Crisp also covers shared inbox, live chat and help center.
- Free plan · from $17/mo
Smartsupp
Live chat, WhatsApp and email inbox with the Mira AI shopping agent
What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.
- Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Smartsupp has a free plan. Siena AI does not.
- Only Smartsupp lists iOS and Android apps.
- Smartsupp also covers shared inbox and live chat.
- Free plan · from $32/mo
Denser
AI chatbot with cited answers and a helpdesk for handoffs
What is free: 1 DenserBot, 1 team member, 50 queries a month, unlimited Ask AI messages and 100 pages or 50 MB per bot.
- Denser starts at $32 per month, billed annually ($39 billed monthly), for 1,500 queries. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Denser has a free plan. Siena AI does not.
- Denser also covers AI search, help desk and chatbots.
- Free plan · from $12/mo
Desk365
Help desk built around Microsoft Teams, with a lifetime free plan
What is free: Up to 50 tickets a month, for solo use or personal projects. It starts automatically at the end of the trial and has no end date.
- Desk365 starts at $12 per agent / month, billed annually ($16 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Desk365 has a free plan. Siena AI does not.
- Desk365 also covers shared inbox, workflow automation, help desk and help center.
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
What is free: Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free.
- Chatwoot starts at $19 per agent / month, billing term not stated. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Chatwoot has a free plan. Siena AI does not.
- Only Chatwoot lists iOS and Android apps.
- Chatwoot is open source and self-hostable, according to its own site.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- tawk.to has a free plan. Siena AI does not.
- Only tawk.to lists Windows, macOS, iOS and Android apps.
- tawk.to also covers help desk, live chat and help center.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
What is free: Website live chat, Telegram, Facebook, Instagram and Viber channels, callback, offline forms and the desktop, mobile and browser apps.
- JivoChat starts at $28 per agent / month, billed annually. Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- JivoChat has a free plan. Siena AI does not.
- Only JivoChat lists macOS, Windows, Linux, iOS and Android apps.
- JivoChat also covers shared inbox, live chat, whatsApp messaging and chatbots.
- Free plan · from $29/mo
Featurebase
Help desk, chat and feedback boards with a per-resolution AI agent
What is free: 1 seat with live chat, inbox and ticketing, unlimited conversations, a help center and the mobile app.
- Featurebase starts at $29 per seat / month, billed yearly ($37 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Featurebase has a free plan. Siena AI does not.
- Featurebase also covers shared inbox, help desk, live chat and help center.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
What is free: The open-source software is free to download and run on your own servers; you handle updates, backups and availability.
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Zammad has a free plan. Siena AI does not.
- Zammad is open source and self-hostable, according to its own site.
- Zammad also covers shared inbox, help desk and live chat.
- Free plan · from $85/mo
Talkdesk
Cloud contact center for voice and digital channels, with AI agents
What is free: Talkdesk Express, for US and Canadian businesses under 50 employees: 25 free licenses and $100 in free credit, pay-as-you-go after that.
- Talkdesk starts at $85 per user / month (billing basis not stated). Siena AI starts at $750 per month platform fee, plus $0.90 per automated ticket.
- Talkdesk has a free plan. Siena AI does not.
- Talkdesk also covers workflow automation, reports, live chat and business phone line.
10 more that are free or have a free plan
All 22 in one tableCommon questions
Is there a free alternative to Siena AI?
Yes. Tidio, Zoho Desk, Crisp, Smartsupp, Denser, Desk365, Chatwoot, tawk.to and 14 more are free or have a free plan.
Does Siena AI have a free plan?
Siena AI has no free plan. Siena AI is a paid product, starting at $750 per month platform fee, plus $0.90 per automated ticket.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Siena AI: the alternatives its listing names first, then the tools that share the most features with it.