Smartsupp alternatives · Help Desks
Self-hosted alternatives to Smartsupp
The Smartsupp listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.
Smartsupp has a free plan. Paid plans start at $17 per month for 1 operator, billed annually ($24 billed monthly). 7 of them are free or have a free plan.
10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Smartsupp
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Chatwoot is open source and self-hostable, according to its own site.
- Chatwoot also covers help center.
- From $39/mo
Deskpro
Help desk for cloud or self-hosted use, with seat minimums
- Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Smartsupp has a free plan. Deskpro does not.
- Deskpro is self-hostable, according to its own site.
- Deskpro also covers help desk and help center.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Smartsupp lists iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Zammad also covers help desk.
- Free
FreeScout
Free open-source help desk and shared mailbox you host yourself
- FreeScout is free. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- FreeScout is open source and self-hostable, according to its own site.
- FreeScout also covers help desk and help center.
- Smartsupp also covers AI support agent.
- Free plan · from $12/mo
osTicket
Open-source support ticketing, self-hosted or as a cloud edition
- osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Smartsupp lists iOS and Android apps.
- osTicket is open source and self-hostable, according to its own site.
- osTicket also covers workflow automation and help desk.
- Free trial · from $24.92/mo
Jitbit Help Desk
Ticketing system with cloud plans and a self-hosted license
- Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Smartsupp has a free plan. Jitbit Help Desk does not, though it has a free trial.
- Jitbit Help Desk is self-hostable, according to its own site.
- Jitbit Help Desk also covers help desk, help center and ticketing.
- Free trial · from $29.95/mo
SupportPal
Self-hosted help desk with flat pricing and unlimited agents
- SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Smartsupp has a free plan. SupportPal does not, though it has a free trial.
- Only Smartsupp lists iOS and Android apps.
- SupportPal is self-hostable, according to its own site.
- Free plan · from $8/mo
UVdesk
Open-source help desk for online stores with hosted Pro and Enterprise
- UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Smartsupp lists iOS and Android apps.
- UVdesk is open source and self-hostable, according to its own site.
- UVdesk also covers forms, help desk and help center.
- Free plan · from $6/mo
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Smartsupp lists iOS and Android apps.
- Faveo Helpdesk is open source and self-hostable, according to its own site.
- Faveo Helpdesk also covers workflow automation, reports, help desk and ticketing.
- Free plan · from $29.99/mo
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Smartsupp lists iOS and Android apps.
- Hesk is self-hostable, according to its own site.
- Hesk also covers help desk, help center and ticketing.
Common questions
Is there a self-hosted alternative to Smartsupp?
Yes. Chatwoot, Deskpro, Zammad, FreeScout, osTicket, Jitbit Help Desk, SupportPal, UVdesk and 2 more can be self-hosted, according to their own sites.
Can Smartsupp be self-hosted?
The Smartsupp listing does not say it can be self-hosted. The listing was checked on Oct 17, 2026 against the pages it cites.
Which of these help desk and live chat tools are free?
Chatwoot, Zammad, FreeScout, osTicket, UVdesk, Faveo Helpdesk and Hesk are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Smartsupp: the alternatives its listing names first, then the tools that share the most features with it.