Smartsupp alternatives · Help Desks
Smartsupp alternatives with a Mac app
The Smartsupp listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.
Smartsupp has a free plan. Paid plans start at $17 per month for 1 operator, billed annually ($24 billed monthly). 5 of them are free or have a free plan.
7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Smartsupp
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Tidio lists macOS and Windows apps.
- Tidio also covers help desk.
- Smartsupp also covers shared inbox.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only tawk.to lists Windows and macOS apps.
- tawk.to also covers help desk and help center.
- Smartsupp also covers shared inbox.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Crisp lists macOS and Windows apps.
- Crisp also covers help center.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Smartsupp has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS and Windows apps.
- Text by LiveChat also covers help desk.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only JivoChat lists macOS, Windows and Linux apps.
- JivoChat also covers whatsApp messaging and chatbots.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- Smartsupp has a free plan. Richpanel does not, though it has a free trial.
- Only Richpanel lists macOS and Windows apps.
- Richpanel also covers help desk and help center.
- Smartsupp also covers shared inbox.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly).
- Only Chaport lists Windows and macOS apps.
- Chaport also covers help center and chatbots.
- Smartsupp also covers AI support agent.
Common questions
Which Smartsupp alternatives have a Mac app?
Tidio, tawk.to, Crisp, Text by LiveChat, JivoChat, Richpanel and Chaport list a Mac app.
Does Smartsupp have a Mac app?
The Smartsupp listing does not include a Mac app. It lists Web, iOS and Android.
Which of these help desk and live chat tools are free?
Tidio, tawk.to, Crisp, JivoChat and Chaport are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Smartsupp: the alternatives its listing names first, then the tools that share the most features with it.