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Tidio alternatives · Help Desks

Open-source alternatives to Tidio

Tidio is not described as open source on its own site. 7 of the 92 other help desk and live chat tools in this directory are open source, according to their own sites.

Tidio has a free plan. Paid plans start at $24.17 per month for 100 conversations, billed annually ($29 monthly). 6 of them are free or have a free plan.

7 tools · Listings checked up to Nov 13, 2026 · Where the facts come from

How each one differs from Tidio

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS and Windows apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    • Chatwoot also covers shared inbox and help center.
    Chatwoot vs TidioChatwoot pricing and details

  2. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    • Zammad also covers shared inbox.
    Zammad pricing and details

  3. Tiledesk

    Open-source live chat and AI agent builder for support teams

    • Tiledesk starts at €124 per month for 3 users, billed annually (€149 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Tidio has a free plan. Tiledesk does not, though it has a free trial.
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Tiledesk is open source and self-hostable, according to its own site.
    Tiledesk pricing and details

  4. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS and Windows apps.
    • FreeScout is open source and self-hostable, according to its own site.
    • FreeScout also covers shared inbox and help center.
    FreeScout pricing and details

  5. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    • osTicket also covers shared inbox and workflow automation.
    osTicket pricing and details

  6. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    • Faveo Helpdesk also covers workflow automation, reports and ticketing.
    Faveo Helpdesk pricing and details

  7. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
    • Only Tidio lists macOS, Windows, iOS and Android apps.
    • UVdesk is open source and self-hostable, according to its own site.
    • UVdesk also covers shared inbox, forms and help center.
    UVdesk pricing and details

Common questions

Is there an open-source alternative to Tidio?

Yes. Chatwoot, Zammad, Tiledesk, FreeScout, osTicket, Faveo Helpdesk and UVdesk are open source, according to their own sites.

Is Tidio open source?

Tidio is not described as open source on its own site. The listing was checked on Oct 17, 2026 against the pages it cites.

Which of these help desk and live chat tools are free?

Chatwoot, Zammad, FreeScout, osTicket, Faveo Helpdesk and UVdesk are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 13, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Tidio: the alternatives its listing names first, then the tools that share the most features with it.