Tidio alternatives · Help Desks
Self-hosted alternatives to Tidio
The Tidio listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.
Tidio has a free plan. Paid plans start at $24.17 per month for 100 conversations, billed annually ($29 monthly). 7 of them are free or have a free plan.
10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from Tidio
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
- Chatwoot starts at $19 per agent / month, billing term not stated. Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS and Windows apps.
- Chatwoot is open source and self-hostable, according to its own site.
- Chatwoot also covers shared inbox and help center.
- From $39/mo
Deskpro
Help desk for cloud or self-hosted use, with seat minimums
- Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan. Deskpro does not.
- Only Tidio lists macOS and Windows apps.
- Deskpro is self-hostable, according to its own site.
- Free plan · from €7/mo
Zammad
Open-source help desk, hosted in Germany or run on your own server
- Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Zammad is open source and self-hostable, according to its own site.
- Zammad also covers shared inbox.
- Free trial · from $24.92/mo
Jitbit Help Desk
Ticketing system with cloud plans and a self-hosted license
- Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan. Jitbit Help Desk does not, though it has a free trial.
- Only Tidio lists macOS and Windows apps.
- Jitbit Help Desk is self-hostable, according to its own site.
- Free
FreeScout
Free open-source help desk and shared mailbox you host yourself
- FreeScout is free. Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS and Windows apps.
- FreeScout is open source and self-hostable, according to its own site.
- FreeScout also covers shared inbox and help center.
- Free plan · from $12/mo
osTicket
Open-source support ticketing, self-hosted or as a cloud edition
- osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- osTicket is open source and self-hostable, according to its own site.
- osTicket also covers shared inbox and workflow automation.
- Free trial · from $29.95/mo
SupportPal
Self-hosted help desk with flat pricing and unlimited agents
- SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Tidio has a free plan. SupportPal does not, though it has a free trial.
- Only Tidio lists macOS, Windows, iOS and Android apps.
- SupportPal is self-hostable, according to its own site.
- Free plan · from $6/mo
Faveo Helpdesk
Help desk and service desk, cloud-hosted or self-hosted
- Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Faveo Helpdesk is open source and self-hostable, according to its own site.
- Faveo Helpdesk also covers workflow automation, reports and ticketing.
- Free plan · from $8/mo
UVdesk
Open-source help desk for online stores with hosted Pro and Enterprise
- UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- UVdesk is open source and self-hostable, according to its own site.
- UVdesk also covers shared inbox, forms and help center.
- Free plan · from $29.99/mo
Hesk
PHP help desk you host yourself, or a flat-fee cloud version
- Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly).
- Only Tidio lists macOS, Windows, iOS and Android apps.
- Hesk is self-hostable, according to its own site.
- Hesk also covers help center and ticketing.
Common questions
Is there a self-hosted alternative to Tidio?
Yes. Chatwoot, Deskpro, Zammad, Jitbit Help Desk, FreeScout, osTicket, SupportPal, Faveo Helpdesk and 2 more can be self-hosted, according to their own sites.
Can Tidio be self-hosted?
The Tidio listing does not say it can be self-hosted. The listing was checked on Oct 17, 2026 against the pages it cites.
Which of these help desk and live chat tools are free?
Chatwoot, Zammad, FreeScout, osTicket, Faveo Helpdesk, UVdesk and Hesk are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Tidio: the alternatives its listing names first, then the tools that share the most features with it.