Faxage vs MetroFax (2026): which should you pick?

Pick Faxage if

• Fits if you want a small base fee and mostly receive faxes
• Works for offices that want unlimited users and an API on one account

Look elsewhere if

• Skip it if you fax outside the US and Canada, as only those two are covered
• Pricey if you send a lot: Lite and most plans charge 5 cents a minute past any allowance
• Watch out: a $5 setup fee on every plan and $3.49 a month for each extra number
• Tight if you have many lines: Volume plans are capped at three, and Carrier plans need at least three

Pick MetroFax if

• Fits if you send and receive a few hundred pages a month, in uneven amounts
• Works for small offices where up to five people share one fax number by email

Look elsewhere if

• Skip it if you want time to try it, as the trial lasts 3 days
• Not for you if you need an API, a signed BAA or a desktop app, as none is on record
• Watch out: email faxing fails unless your sending address has SPF records set up
• Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
• Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online

Faxage

• Faxing is limited to the US and Canada; the home page says faxes can be sent to those two countries.
• Most plans charge by the minute: 5 cents over the included minutes, and 4 cents on Volume plans.
• There is a $5 setup fee on every plan, and extra virtual numbers cost $3.49 a month each.
• Volume plans are capped at three lines, and Carrier plans need at least three lines at $15.00 each.

MetroFax

• Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
• International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
• Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
• Fax by email needs SPF records set up on the sending address, or the fax fails.

Faxage

Every channel on every plan

Web faxing, email to fax, fax to email and the API are included on all plans, with unlimited users and email addresses.

Mobile app

iOS and Android apps send PDF, PNG or JPG files, scan photos as faxes, and let you sign and annotate received faxes.

Print to Fax driver

A Windows print driver for Windows 7 through 11 sends a fax from any program that can print, over an encrypted connection.

HIPAA options

Faxage says every plan is HIPAA compliant, offers a BAA on request, and says its in-scope facilities are HITRUST certified.

Number portability

Local and toll-free numbers cover the US and Canada, and the site lists porting in more than 137,000 exchanges.

MetroFax

Fax by email and Outlook

Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.

Web and mobile apps

Send and receive in a browser after logging in, or from the iPhone and Android apps.

Dedicated or ported number

Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.

Combined page allowance

Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.

Retries and confirmations

A failed fax is retried up to five times, and an email confirms each sent or received fax.

Shared number for 5 addresses

Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.

Faxage

• Lite$3.49

  per month per line, plus 5 cents a minute used

  No minutes included, local number, $5 setup fee. A toll-free Lite plan costs the same.

• Professional$7.95

  per month per line, 300 minutes in and 300 out

  Local number, then 5 cents a minute over the allowance; $5 setup fee. Toll-free version at the same price.

• Unlimited Inbound$19.95

  per month per line, unlimited minutes in

  Local number with unlimited inbound minutes and 5 cents a minute outbound; $5 setup fee.

• Small Office$29.95

  per month per line, unlimited in and 400 out

  Local number, unlimited inbound minutes, 400 outbound, then 5 cents a minute; $5 setup fee.

• Local Volume$64.95

  per month per line, unlimited in and 5,000 out

  Up to three lines, overage at 4 cents a minute. A Toll-Free Volume plan has the same price.

MetroFax

• Essential$9.96

  per month for 550 pages, billed annually ($11.95 billed monthly)

  550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23.

• Best Value$12.46

  per month for 1,050 pages, billed annually ($14.95 billed monthly)

  1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing.

• Professional$31.63

  per month for 3,000 pages, billed annually ($37.95 billed monthly)

  3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75.

Faxage

No public discounts listed.

MetroFax

• Annual discount

  Save 17% with annual billing

  MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.