Gong vs Oliv AI (2026): which should you pick?

Pick Gong if

• Fits if you run a sales team and want every call analysed
• Works for revenue and customer success teams that live in a CRM

Look elsewhere if

• Skip it if you want a price before talking to anyone, as it's a custom proposal
• Not for you if you want notes from internal meetings, as it's for revenue teams
• Skip it if you want to try it free, as no trial is listed
• Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
• Watch out: pricing starts by asking how big your team is, with a platform fee on top

Pick Oliv AI if

• Fits if your sales team runs on Salesforce or HubSpot and wants calls matched to deals
• Works for managers who want deal risk and forecast notes drawn from calls

Look elsewhere if

• Skip it if you want to try before you pay, as no free plan or trial is listed
• Pricey if you add what most teams need: bot capture is $10 a user, Engage $29 and Dialer $10, a month
• Watch out: agent actions cost $0.01 a credit on top of seat prices
• Watch out: the pricing page does not say if seat prices are monthly or yearly
• Too heavy for a solo person wanting plain meeting notes, as it is aimed at sales and customer teams

Gong

• No prices are published; the page says licenses are priced per user plus a platform fee by team size.
• Pricing is a customized proposal, requested through a form that first asks the size of your team.
• It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
• Built for revenue teams; it is not a general notetaker for internal meetings.

Oliv AI

• Agent actions cost $0.01 per credit, billed on top of seat prices.
• Bot-based capture, Slack, WhatsApp and LinkedIn capture are $10 per user a month add-ons.
• The Engage add-on is another $29 per user a month; Dialer adds $10.
• The pricing page does not say whether seat prices are billed monthly or annually.

Gong

Call and meeting capture

Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.

Conversation analysis

Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.

Deal and pipeline risk

Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.

AI agents

Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.

Coaching and enablement

Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.

Engage and Forecast

Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.

Oliv AI

Botless or bot capture

Records online meetings through the desktop app with no bot, or with a bot that joins; the bot option adds $10 per user a month.

In-person and phone capture

A mobile app records face-to-face meetings, and Sell and Grow also take Plaud recordings; Plaud hardware is bought separately.

CRM matching

Links meeting, phone, email and Slack activity to the right accounts, contacts and opportunities in your existing CRM.

Forecasting and deal risks

Sell adds a forecast app, sales methodologies and deal risk flags drawn from captured conversations.

Customer health scorecards

Grow adds a retention app with health scorecards and churn risks for customer success teams.

Custom agents

Super Agents named Oliver and Olivia answer questions on conversations and build custom agents, billed in credits.

Gong

Pricing could not be confirmed. See gong.io.

Oliv AI

• Converse$19

  per user / month, billing period not stated

  Online and in-person meeting capture, with or without a bot, and opportunity management.

• Sell$49

  per user / month, billing period not stated

  Everything in Converse plus email and Slack capture, a forecast app, sales methodologies and deal risks.

• Grow$79

  per user / month, billing period not stated

  Everything in Sell plus a retention app, customer health scorecards and churn risks.

• Amplify$0

  per user / month

  No seat fee for executives, product and engineering to ask questions and use the agents; agent use costs credits.