Gong vs Spiky (2026): which should you pick?

Pick Gong if

• Fits if you run a sales team and want every call analysed
• Works for revenue and customer success teams that live in a CRM

Look elsewhere if

• Skip it if you want a price before talking to anyone, as it's a custom proposal
• Not for you if you want notes from internal meetings, as it's for revenue teams
• Skip it if you want to try it free, as no trial is listed
• Watch out: it needs a Microsoft 365 or Google Workspace email and calendar connection
• Watch out: pricing starts by asking how big your team is, with a platform fee on top

Pick Spiky if

• Fits if your reps sell over Dialpad, RingCentral or Aircall and want calls scored live
• Works for a manager who wants playbooks and trackers on every call

Look elsewhere if

• Tight if you stay free: 3 meetings per user
• Tight if you pay for Plus or Pro, as both cap at 30 meetings per user
• Watch out: CRM and Slack integrations start on Pro, and custom CRM fields on Premium
• Watch out: the pricing page shows two price sets, and we read the lower as annual
• Pricey if you add managers, as Premium includes only 5 passive seats and more need Enterprise

Gong

• No prices are published; the page says licenses are priced per user plus a platform fee by team size.
• Pricing is a customized proposal, requested through a form that first asks the size of your team.
• It needs a Microsoft 365 or Google Workspace email and calendar connection to capture interactions.
• Built for revenue teams; it is not a general notetaker for internal meetings.

Spiky

• Free allows only 3 meetings per user; Plus and Pro cap at 30 meetings per user.
• CRM and Slack integrations start on Pro, and custom CRM fields on Premium.
• The pricing page shows two price sets; the lower set is read as annual billing and the higher as monthly.
• Premium includes only 5 passive seats; more need Enterprise.

Gong

Call and meeting capture

Records and transcribes calls, meetings and emails, and ties them to the CRM and to the connected email and calendar.

Conversation analysis

Models look for topics, objections, competitor mentions, talk ratios and buying signals across recorded conversations.

Deal and pipeline risk

Flags deals that have gone quiet or have unresolved objections, and feeds Gong Forecast for pipeline views.

AI agents

Gong Agents draft follow-ups, update CRM fields, make pipeline edits and trigger enablement steps.

Coaching and enablement

Scorecards and call libraries support coaching; Gong Enable builds training from real customer conversations.

Engage and Forecast

Separate products for personalizing sales outreach (Engage) and for forecasting (Forecast) sit on the same data.

Spiky

Spiky Scribe

Transcribes meetings, writes summaries and action items, and answers questions through Ask Scribe, with a monthly question quota that rises by plan.

Real-time coaching

Premium adds live prompts, playbook tracking and battlecards during a call; Pro includes advanced participant insights.

Playbooks and trackers

Track keywords across meetings and follow pre-built playbooks, with custom playbooks on Premium.

Spiky Agent

Automates follow-up emails, Slack messages, CRM updates and Google Docs sync after a meeting, from Plus upward.

Dialer and phone capture

Captures phone conversations through dialers such as Dialpad, RingCentral and Aircall, alongside video meetings.

Integrations and API

Connects to Zapier, n8n and an MCP server for AI assistants; the Platform API is limited to Enterprise teams.

Gong

Pricing could not be confirmed. See gong.io.

Spiky

• Free$0

  per month

  3 meetings per user with Scribe, transcription, topic detection and summaries, with email support.

• Plus$15

  per user / month, billed annually ($18 billed monthly)

  30 meetings per user, Spiky Agent, snippets library, keyword tracking, team management and custom branding.

• Pro$24

  per user / month, billed annually ($29 billed monthly)

  30 meetings per user, CRM and Slack integrations, playbooks, AI coaching and report customization.

• Premium$40

  per user / month, billed annually ($49 billed monthly)

  Unlimited meetings, executive dashboard, sentiment reporting, real-time coaching and battlecards, 5 passive seats.

• EnterpriseCustom

  Premium plus more passive seats, priority Slack support, a dedicated channel, 1 working day SLA and customization.

Gong

No public discounts listed.

Spiky

• Annual discount

  Save up to 18% with annual billing

  The pricing page offers a discount of up to 18% when paying annually rather than monthly.