Avoma vs Spiky (2026): which should you pick?

Pick Avoma if

• Fits if your sales or customer success team logs meeting notes to a CRM
• Works for companies where many people only watch recordings, since viewer seats are free

Look elsewhere if

• Pricey if you're one person who wants meeting notes, at $19 a month billed yearly or $29 monthly
• Not for you if you want a free plan, as the account turns view-only when the 14-day trial ends
• Skip it if you want coaching and forecasting in the base price, as those are $29-a-seat add-ons
• Tight if your team grows: Startup stops at 25 recorder seats and Organization at 100, and every recorder must share one plan
• Watch out: SSO and HIPAA need Enterprise, with a 10-seat minimum and yearly billing only

Pick Spiky if

• Fits if your reps sell over Dialpad, RingCentral or Aircall and want calls scored live
• Works for a manager who wants playbooks and trackers on every call

Look elsewhere if

• Tight if you stay free: 3 meetings per user
• Tight if you pay for Plus or Pro, as both cap at 30 meetings per user
• Watch out: CRM and Slack integrations start on Pro, and custom CRM fields on Premium
• Watch out: the pricing page shows two price sets, and we read the lower as annual
• Pricey if you add managers, as Premium includes only 5 passive seats and more need Enterprise

Avoma

• There is no free plan. When the 14-day trial ends, the account drops to a viewer role that cannot record new meetings.
• Call scoring, coaching, deal risk alerts and forecasting are add-ons at $29 per seat a month (annual), on top of a base plan.
• Startup is capped at 25 recorder seats and Organization at 100. Enterprise needs at least 10 seats and is billed annually only.
• Every recording user in an account must be on the same base plan.

Spiky

• Free allows only 3 meetings per user; Plus and Pro cap at 30 meetings per user.
• CRM and Slack integrations start on Pro, and custom CRM fields on Premium.
• The pricing page shows two price sets; the lower set is read as annual billing and the higher as monthly.
• Premium includes only 5 passive seats; more need Enterprise.

Avoma

Recording and live transcription

Records audio and video on Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting, with or without a bot, and transcribes in more than 70 languages with speakers named.

AI notes and templates

Notes come with key takeaways, action items and more than 40 default topics, using 10+ built-in templates such as MEDDIC and SPICED. Custom templates and topics start on Organization.

CRM note sync

Saves meeting notes to the matching account, opportunity or contact in Salesforce, HubSpot, Zoho, Pipedrive or Copper without manual entry.

Scheduler

Unlimited 1:1 scheduling links are on every plan. Group and round-robin scheduling need Organization, and rule-based lead routing is a separate add-on.

Ask Avoma

An AI assistant that answers questions about a single meeting on every plan. Asking across all conversations is listed with Enterprise and with the Conversation Intelligence add-on.

Conversation and revenue intelligence

Add-ons for AI call scoring, coaching recommendations, deal risk alerts, win-loss analysis and forecasting, each priced at $29 per seat a month on annual billing.

Spiky

Spiky Scribe

Transcribes meetings, writes summaries and action items, and answers questions through Ask Scribe, with a monthly question quota that rises by plan.

Real-time coaching

Premium adds live prompts, playbook tracking and battlecards during a call; Pro includes advanced participant insights.

Playbooks and trackers

Track keywords across meetings and follow pre-built playbooks, with custom playbooks on Premium.

Spiky Agent

Automates follow-up emails, Slack messages, CRM updates and Google Docs sync after a meeting, from Plus upward.

Dialer and phone capture

Captures phone conversations through dialers such as Dialpad, RingCentral and Aircall, alongside video meetings.

Integrations and API

Connects to Zapier, n8n and an MCP server for AI assistants; the Platform API is limited to Enterprise teams.

Avoma

• Startup$19

  per recorder seat / month, billed annually ($29 billed monthly)

  Up to 25 paid seats: video recording, unlimited transcription and AI notes, Ask Avoma for a meeting, CRM note sync and 1:1 scheduling.

• Organization$29

  per recorder seat / month, billed annually ($39 billed monthly)

  Up to 100 paid seats: adds custom AI topics and templates, group and round-robin scheduling, translation, API access and webhooks.

• Enterprise$39

  per recorder seat / month, billed annually only

  Minimum 10 paid seats: adds SAML or OIDC single sign-on, data retention policies, HIPAA compliance and a designated success manager.

Spiky

• Free$0

  per month

  3 meetings per user with Scribe, transcription, topic detection and summaries, with email support.

• Plus$15

  per user / month, billed annually ($18 billed monthly)

  30 meetings per user, Spiky Agent, snippets library, keyword tracking, team management and custom branding.

• Pro$24

  per user / month, billed annually ($29 billed monthly)

  30 meetings per user, CRM and Slack integrations, playbooks, AI coaching and report customization.

• Premium$40

  per user / month, billed annually ($49 billed monthly)

  Unlimited meetings, executive dashboard, sentiment reporting, real-time coaching and battlecards, 5 passive seats.

• EnterpriseCustom

  Premium plus more passive seats, priority Slack support, a dedicated channel, 1 working day SLA and customization.

Avoma

• Annual discount

  Up to 33% off with yearly billing

  Avoma offers up to 33% off the base plan when paid yearly upfront: Startup is $19 instead of $29 per recorder seat a month, and Organization $29 instead of $39.

Spiky

• Annual discount

  Save up to 18% with annual billing

  The pricing page offers a discount of up to 18% when paying annually rather than monthly.