Avoma vs Fathom

Avoma

• Sales and customer success teams that log meeting notes to a CRM
• Teams that want note-taking, scheduling and call coaching from one vendor
• Organizations with many view-only users, since viewer seats are free

Fathom

• Individuals who want unlimited recording and transcription without paying
• Sales teams that log calls to HubSpot or Salesforce
• Teams that share clips and highlights from customer calls

Avoma

• There is no free plan. When the 14-day trial ends, the account drops to a viewer role that cannot record new meetings.
• Call scoring, coaching, deal risk alerts and forecasting are add-ons at $29 per seat a month (annual), on top of a base plan.
• Startup is capped at 25 recorder seats and Organization at 100. Enterprise needs at least 10 seats and is billed annually only.
• Every recording user in an account must be on the same base plan.

Fathom

• On the Free plan, advanced summaries cover only the first 5 calls each month, and action items and Ask Fathom are limited.
• Team and Business plans have a 2-user minimum.
• Bot-free capture is Mac only for now. There is no Android app, and Linux, Chromebooks and iPads are not supported.
• CRM field sync, deal view and coaching scorecards require the Business plan.

Avoma

Recording and live transcription

Records audio and video on Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting, with or without a bot, and transcribes in more than 70 languages with speakers named.

AI notes and templates

Notes come with key takeaways, action items and more than 40 default topics, using 10+ built-in templates such as MEDDIC and SPICED. Custom templates and topics start on Organization.

CRM note sync

Saves meeting notes to the matching account, opportunity or contact in Salesforce, HubSpot, Zoho, Pipedrive or Copper without manual entry.

Scheduler

Unlimited 1:1 scheduling links are on every plan. Group and round-robin scheduling need Organization, and rule-based lead routing is a separate add-on.

Ask Avoma

An AI assistant that answers questions about a single meeting on every plan. Asking across all conversations is listed with Enterprise and with the Conversation Intelligence add-on.

Conversation and revenue intelligence

Add-ons for AI call scoring, coaching recommendations, deal risk alerts, win-loss analysis and forecasting, each priced at $29 per seat a month on annual billing.

Fathom

Bot or bot-free capture

Record with a meeting bot that joins the call, or capture from the desktop app with nothing added to the meeting. Bot-free capture is in beta and currently works on Mac only.

AI summaries and action items

A summary is ready when the call ends. Free accounts get advanced summary templates on their first 5 calls each month; paid plans remove the cap and add AI action items.

Ask Fathom

Ask questions about a single call or across the calls in your account and get answers drawn from the transcripts. Use is limited on the Free plan.

Clips and playlists

Cut highlights out of a recording and group them into playlists to share with people who missed the meeting. Included on every plan.

CRM sync

Sends call notes to HubSpot, Salesforce or Close. The Business plan adds CRM field sync, a deal view, and coaching metrics with AI scorecards.

Team workspace

Team plans add global search across everyone's calls, comments, folders and keyword alerts that flag when chosen terms come up.

Avoma

• Startup$19

  per recorder seat / month, billed annually ($29 billed monthly)

  Up to 25 paid seats: video recording, unlimited transcription and AI notes, Ask Avoma for a meeting, CRM note sync and 1:1 scheduling.

• Organization$29

  per recorder seat / month, billed annually ($39 billed monthly)

  Up to 100 paid seats: adds custom AI topics and templates, group and round-robin scheduling, translation, API access and webhooks.

• Enterprise$39

  per recorder seat / month, billed annually only

  Minimum 10 paid seats: adds SAML or OIDC single sign-on, data retention policies, HIPAA compliance and a designated success manager.

Fathom

• Free$0

  Unlimited recordings and transcription, instant AI summaries, clips, playlists and search across calls.

• Team$15

  per user / month, billed annually ($19 monthly), 2-user minimum

  Everything in Premium, plus global search across calls, comments, folders and keyword alerts.

• Premium$16

  per user / month, billed annually ($20 monthly)

  For individuals: advanced call summaries, AI action items, the conversational assistant and a custom meeting bot.

• Business$25

  per user / month, billed annually ($34 monthly), 2-user minimum

  Everything in Team, plus CRM field sync, deal view, coaching metrics with AI scorecards and custom summaries.

• EnterpriseCustom

  Everything in Business, plus SSO, SCIM provisioning, custom retention, dedicated support and an onboarding program.

Avoma

• Annual discount

  Up to 33% off with yearly billing

  Avoma offers up to 33% off the base plan when paid yearly upfront: Startup is $19 instead of $29 per recorder seat a month, and Organization $29 instead of $39.

Fathom

• Annual discount

  Lower per-user price on annual billing

  Fathom labels annual billing "save 25%+". At listed prices Premium drops from $20 to $16, Team from $19 to $15 and Business from $34 to $25 per user per month.

• Nonprofit

  10 free seats for nonprofits

  Fathom's pricing page offers nonprofits 10 free seats. An application is required.

• Startups

  Up to 2 years of Team free for startups

  Under the Qualified Portfolio Program, startups affiliated with select venture firms and accelerators get up to 2 years of Fathom Team free.