Avoma vs Fireflies.ai

Avoma

• Sales and customer success teams that log meeting notes to a CRM
• Teams that want note-taking, scheduling and call coaching from one vendor
• Organizations with many view-only users, since viewer seats are free

Fireflies.ai

• Teams that want every call transcribed and searchable in one place
• People who want apps on web, desktop, phone and a Chrome extension
• Sales and recruiting teams that log calls to a CRM or applicant tracker

Avoma

• There is no free plan. When the 14-day trial ends, the account drops to a viewer role that cannot record new meetings.
• Call scoring, coaching, deal risk alerts and forecasting are add-ons at $29 per seat a month (annual), on top of a base plan.
• Startup is capped at 25 recorder seats and Organization at 100. Enterprise needs at least 10 seats and is billed annually only.
• Every recording user in an account must be on the same base plan.

Fireflies.ai

• The Free plan stores 400 minutes per team, limits AI summaries and does not include transcript downloads or video recording.
• AI Skills, custom summary sections and soundbites draw on AI credits; plans include only a one-time allowance and extra packs start at $5 a month.
• Conversation intelligence starts on Business. SSO, SCIM and HIPAA compliance are Enterprise only, and Enterprise is billed annually.
• Every teammate added to a workspace counts as a paid seat on paid plans.

Avoma

Recording and live transcription

Records audio and video on Zoom, Google Meet, Microsoft Teams, Webex and GoToMeeting, with or without a bot, and transcribes in more than 70 languages with speakers named.

AI notes and templates

Notes come with key takeaways, action items and more than 40 default topics, using 10+ built-in templates such as MEDDIC and SPICED. Custom templates and topics start on Organization.

CRM note sync

Saves meeting notes to the matching account, opportunity or contact in Salesforce, HubSpot, Zoho, Pipedrive or Copper without manual entry.

Scheduler

Unlimited 1:1 scheduling links are on every plan. Group and round-robin scheduling need Organization, and rule-based lead routing is a separate add-on.

Ask Avoma

An AI assistant that answers questions about a single meeting on every plan. Asking across all conversations is listed with Enterprise and with the Conversation Intelligence add-on.

Conversation and revenue intelligence

Add-ons for AI call scoring, coaching recommendations, deal risk alerts, win-loss analysis and forecasting, each priced at $29 per seat a month on annual billing.

Fireflies.ai

Notetaker bot or bot-free capture

Invite the Fireflies notetaker to a call or let it auto-join meetings on your calendar. The desktop app can instead take notes from device audio with no bot in the meeting.

Transcripts and AI summaries

Every plan includes unlimited transcription, and paid plans add unlimited AI summaries with an overview, notes and action items. Fireflies lists support for 100+ languages.

AskFred and Live Assist

AskFred is an AI assistant for questions about meeting content. In the desktop app, a floating Live Assist pane shows notes, the transcript and AskFred during the call.

Fireflies Talk dictation

Hold a key and speak to dictate text into any app from the desktop app. Fireflies says this is free and unlimited on every plan, including Free.

Conversation intelligence

Business and Enterprise add analytics on team and individual conversations. Free and Pro do not include them.

Integrations and MCP server

Connects to CRMs, project tools, applicant tracking systems and dialers such as Aircall and RingCentral. An MCP server exposes meeting data to assistants like Claude and ChatGPT.

Avoma

• Startup$19

  per recorder seat / month, billed annually ($29 billed monthly)

  Up to 25 paid seats: video recording, unlimited transcription and AI notes, Ask Avoma for a meeting, CRM note sync and 1:1 scheduling.

• Organization$29

  per recorder seat / month, billed annually ($39 billed monthly)

  Up to 100 paid seats: adds custom AI topics and templates, group and round-robin scheduling, translation, API access and webhooks.

• Enterprise$39

  per recorder seat / month, billed annually only

  Minimum 10 paid seats: adds SAML or OIDC single sign-on, data retention policies, HIPAA compliance and a designated success manager.

Fireflies.ai

• Free$0

  Unlimited transcription and limited AI summaries, with 400 minutes of storage per team and 20 AI credits.

• Pro$10

  per seat / month, billed annually ($18 billed monthly)

  Unlimited AI summaries, 8,000 minutes of storage per seat, video recording, and transcript and recording downloads.

• Business$19

  per seat / month, billed annually ($29 billed monthly)

  Unlimited storage plus team and individual conversation intelligence.

• Enterprise$39

  per seat / month, billed annually only

  Adds SSO and SCIM, HIPAA and FERPA compliance, with volume discounts as the team grows.

Avoma

• Annual discount

  Up to 33% off with yearly billing

  Avoma offers up to 33% off the base plan when paid yearly upfront: Startup is $19 instead of $29 per recorder seat a month, and Organization $29 instead of $39.

Fireflies.ai

• Annual discount

  Save up to 44% with annual billing

  Fireflies' pricing page says annual billing saves up to 44%: Pro is $10 instead of $18 per seat a month, and Business is $19 instead of $29.

• Education

  10% off paid plans for students

  Fireflies' help center lists a 10% discount on Pro, Business or Enterprise for students, on monthly or yearly plans. It is claimed by emailing support from a school address.

• Nonprofit

  10% off paid plans for NGOs and nonprofits

  The same help article lists a 10% discount on Pro, Business or Enterprise for NGOs and non-profit organizations, requested by emailing support from the organization's email domain.