MetroFax vs MyFax (2026): which should you pick?
As of Nov 12, 2026, MyFax grades higher than MetroFax: 2.4 against 2.2 out of 4.0.
Checked Oct 23, 2026 and Nov 12, 2026 · graded Oct 24, 2026 and Nov 12, 2026 by ToolGPA
MetroFax grades higher on ease of use. MyFax grades higher on the free plan and features. They get the same grade on value for money and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
MetroFax
Low-cost online fax by email, web and mobile app for small businesses
MyFax
Online fax by email and mobile app, from $12 a month
Which one is for you
Pick MetroFax if
- Fits if you send and receive a few hundred pages a month, in uneven amounts
- Works for small offices where up to five people share one fax number by email
Look elsewhere if
- Skip it if you want time to try it, as the trial lasts 3 days
- Not for you if you need an API, a signed BAA or a desktop app, as none is on record
- Watch out: email faxing fails unless your sending address has SPF records set up
- Watch out: overage comes from a prepaid balance that tops up in $10 steps, and faxes outside the US and Canada cost extra
- Tight if you need more numbers, as extras, up to 10, are added by a specialist after sign-up, not online
Pick MyFax if
- Fits if you fax a few times a month from a home office
- Works for small businesses that want a local or toll-free number and phone apps
Look elsewhere if
- Skip it if you want an API, as none is shown on the pricing page
- Pricey if you go over: extra pages are $0.10 each within the US
- Watch out: the 14-day trial is on the Home Office User plan only
- Tight if you need international sending, which is priced separately
How we grade them
| 2.2GPAMetroFaxFair | 2.4GPAMyFaxFair | |
|---|---|---|
| Value for money | CEssential is $9.96 a month billed yearly ($11.95 monthly) for 550 pages, exactly this category's middle. Pages over the plan come out of a prepaid balance that tops up in $10 steps. | C$8.25 a month on yearly billing for 100 pages ($12 monthly), inside the category's middle. Each plan differs only in pages, and extra US pages cost $0.10. |
| Free plan and trial | DOnly a 3-day trial of the monthly Essential plan, with no free plan behind it. That's shorter than a week. | CA 14-day free trial on the Home Office User plan only. The listing doesn't say if a card is needed, and there is no free plan. |
| Features | CFax by email, Outlook, the web and phone apps, a dedicated or ported number, five email addresses on one number, retries and confirmations. The gaps: no API, BAA or e-signing on record, and the plans differ only in pages. | BEmail-to-fax, local, toll-free and international numbers, number porting, and a searchable archive kept for the life of the account. The listing shows no gap in the core fax job. |
| Ease of use | BMetroFax rates 4.7 on the US App Store from 3,214 ratings, which puts it at B on our ease ladder. | CNo store rating on record. Email faxing is simple, but you choose a number and a page plan first. |
| Platforms and integrations | BWeb, iPhone and Android, plus Microsoft Outlook. No desktop app, no API and no other integrations on record. | BWeb plus iPhone and Android apps that send, receive and photograph documents. The pricing page lists no API or integrations. |
| Best for | a fax number with a few hundred pages a month | a fax number for a home office |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: MetroFax and MyFax. How we grade
Price against what you get
MetroFax starts at $9.96 a month and scores 2.7 out of 4 on features, ease of use and platforms. MyFax starts at $8.25 a month and scores 2.7.
They score the same, and MyFax starts $1.71 a month lower. Of the other online fax services on the chart, 2 score higher than MetroFax for less, and 2 score higher than MyFax for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- MetroFax also covers shared inbox.
- MyFax also covers reports.
At a glance
| MetroFax | MyFax | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $9.96 per month for 550 pages, billed annually ($11.95 billed monthly) | $8.25 per month for 100 pages, billed annually ($12 billed monthly) |
| Free plan | None | None |
| Free trial | 3-day free trial of the Essential monthly plan | 14-day free trial on the Home Office User plan |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Consensus Cloud Solutions, Inc. | Consensus Cloud Solutions, Inc. |
| Price read from | metrofax.com | myfax.com |
| Checked | Oct 23, 2026 | Nov 12, 2026 |
Worth knowing
MetroFax
- Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
- International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
- Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
- Fax by email needs SPF records set up on the sending address, or the fax fails.
MyFax
- The 14-day free trial is listed on the Home Office User plan only.
- Pages over the allowance cost $0.10 each within the United States; international send rates are priced separately.
- The pricing page shows only page limits, with no API or per-user breakdown; larger needs go to a separate Enterprise page.
- MyFax is sold by the same company as eFax, and both offer similar plans.
Key features
MetroFax
- Fax by email and Outlook
- Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.
- Web and mobile apps
- Send and receive in a browser after logging in, or from the iPhone and Android apps.
- Dedicated or ported number
- Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.
- Combined page allowance
- Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.
- Retries and confirmations
- A failed fax is retried up to five times, and an email confirms each sent or received fax.
- Shared number for 5 addresses
- Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.
MyFax
- Fax by email
- Send a fax by emailing a document to the recipient's number at send.myfax.com. Received faxes arrive in the designated inbox.
- Local, toll-free and international numbers
- Pick a local or toll-free number, an international number in a range of countries, or port in a number you already use.
- Mobile apps
- iPhone and Android apps send, receive and view faxes, and can send a photo of a document taken with the phone camera.
- Fax archive
- Faxes are stored online for the life of the account and can be searched by name, date or number and tagged with keywords.
- Page-based plans
- Every plan has the same features; they differ only in monthly page allowance. Extra pages within the United States cost $0.10 each.
Plans
MetroFax
Essential$9.96
per month for 550 pages, billed annually ($11.95 billed monthly)
550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23.
Best Value$12.46
per month for 1,050 pages, billed annually ($14.95 billed monthly)
1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing.
Professional$31.63
per month for 3,000 pages, billed annually ($37.95 billed monthly)
3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75.
MyFax
Home Office User$8.25
per month for 100 pages, billed annually ($12 billed monthly)
100 pages sent and 100 received a month. Monthly billing starts at $5 for the first month.
Small Business User$20.83
per month for 300 pages, billed annually ($25 billed monthly)
300 pages sent and 300 received a month.
Power User$37.50
per month for 600 pages, billed annually ($45 billed monthly)
600 pages sent and 600 received a month, aimed at teams sharing one account.
Ways to pay less
MetroFax
- Annual discount
Save 17% with annual billing
MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing.
MyFax
- Annual discount
Lower monthly price on annual billing
The annual tab shows $8.25, $20.83 and $37.50 a month, against $12, $25 and $45 on monthly billing.
Common questions
Which is cheaper, MetroFax or MyFax?
As of Nov 12, 2026, MyFax is cheaper to start with: $8.25 a month, against $9.96 a month for MetroFax. MetroFax starts at $9.96 per month for 550 pages, billed annually ($11.95 billed monthly), and MyFax starts at $8.25 per month for 100 pages, billed annually ($12 billed monthly).
Which has a free plan, MetroFax or MyFax?
As of Nov 12, 2026, neither MetroFax nor MyFax has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.