Mopinion vs Zonka Feedback (2026): which should you pick?
As of Nov 13, 2026, Mopinion and Zonka Feedback share a 2.2 GPA, neither has a free plan and their prices can't be set side by side, so the choice depends on whether you care more about features, where Mopinion grades higher, or value for money, where Zonka Feedback does.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Mopinion
Feedback forms for websites, apps and email, now Netigate Digital
Zonka Feedback
Customer feedback surveys with AI analysis of what people say
Which one is for you
Pick Mopinion if
- Fits if you want a feedback button on a website and inside a mobile app
- Works for mid-sized sites that want answers sorted into categories
Look elsewhere if
- Pricey if you're small: €279 a month and up, billed yearly
- Watch out: when the trial ends, feedback reports go offline until you upgrade
- Watch out: annual plans aren't refundable, and prices are in euros
- Watch out: the site says Mopinion is now Netigate Digital, so the name may change
Pick Zonka Feedback if
- Fits if you run NPS or CSAT surveys for customers in stores or by email
- Works for support teams that want feedback tied to Zendesk or Salesforce
Look elsewhere if
- Skip it if you want to see a price, because plans are quoted by sales
- Watch out: survey pricing follows responses and AI pricing follows data credits, so costs can climb
- Too light for general forms, as it is built for customer experience programs
- Watch out: Feedback Management and AI Feedback Intelligence are separate plans
How we grade them
| 2.2GPAMopinionFair | 2.2GPAZonka FeedbackFair | |
|---|---|---|
| Value for money | D€279 a month and up on yearly billing, priced by a calculator of domains, pageviews and apps. That's far above the forms category's dearest tenth start of $119. | CNo price is published; plans are quoted by the sales team, by responses and data credits. |
| Free plan and trial | C14-day trial with full access and no card needed. No free plan afterwards. | C14-day free trial, no free plan. The page does not say whether a card is needed. |
| Features | BWeb, in-app and email feedback forms, AI categorisation and custom form design. The listing shows no gap in the job. | CMultichannel surveys, NPS, CSAT and CES, case management and regional hosting. AI Feedback Intelligence is a separate plan, and it isn't a general form builder. |
| Ease of use | CNo store rating on record. You design forms and place them on each site or app. | CNo store rating on record. Surveys and cases have to be set up for each channel. |
| Platforms and integrations | BWeb, iOS and Android feedback. No integrations are named. | BWeb, iOS and Android, with Salesforce, HubSpot, Zendesk, Intercom, Slack, Jira, Zapier and Make. |
| Best for | website and in-app feedback forms | customer feedback surveys with NPS and CSAT |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Mopinion and Zonka Feedback. How we grade
Where they differ
- Mopinion also covers templates.
- Zonka Feedback also covers workflow automation.
At a glance
| Mopinion | Zonka Feedback | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | €279 per month and up, billed annually | Not published |
| Free plan | None | None |
| Free trial | 14-day free trial with full access, no credit card needed. | 14-day free trial |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Mopinion | Zonka Feedback |
| Price read from | mopinion.com | Not confirmed |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Mopinion
- Prices are in euros; USD and GBP figures on the page are indications converted at charge time.
- The price depends on a calculator of domains, pageviews, apps and emails, so the starting figure may not fit larger sites.
- After the trial ends, feedback reports go offline until you upgrade, and annual plans are not refundable.
- The site says Mopinion is now Netigate Digital, so the product name may change.
Zonka Feedback
- No prices are published; plans are quoted by the sales team.
- The page says survey pricing follows the number of responses and AI pricing follows data credits.
- Feedback Management and AI Feedback Intelligence are separate plans that can be bundled.
- It is built for customer experience programs, not general-purpose form building.
Key features
Mopinion
- Website feedback forms
- Forms are added with a JavaScript tag and can be triggered by events, user behavior or specific pages such as checkout.
- In-app feedback
- Native iOS and Android SDKs collect feedback from mobile apps.
- Email feedback
- Feedback questions can be placed inside email campaigns, priced by number of brands and monthly emails.
- AI categorization
- Automated tools categorize and visualize qualitative and quantitative answers and summarize trends and sentiment.
- Custom form design
- Question types, smileys and image assets can be tailored to a brand, with templates available.
- Enterprise options
- White label, feedback translations, single sign-on, a dedicated domain and bespoke training are listed as enterprise options.
Zonka Feedback
- Multichannel surveys
- Surveys go out by email, SMS and WhatsApp, appear on websites and in products, and run offline on Android or iOS devices used as kiosks.
- NPS, CSAT and CES
- Templates and reporting cover the standard customer experience metrics, with dashboards and digest emails.
- Case management
- Feedback can be turned into cases that are assigned and tracked to resolution, with alerts and automated follow-ups.
- AI Feedback Intelligence
- A separate product that unifies feedback from surveys, tickets and reviews and analyzes themes, sentiment and trends. Priced separately from surveys.
- Integrations
- Connects to CRMs, helpdesks and collaboration tools, and to Zapier, Make and webhooks for anything else.
- Regional data hosting
- Data can be stored in the US, Europe, Australia or India, and the company says it is ISO 27001:2022 certified.
Plans
Mopinion
Standard€279
per month and up, billed annually
Price depends on the channels, domains, pageviews, apps and email volume chosen in the calculator. Euro prices.
Enterprise€999
per month and up, billed annually
Custom quote; adds options such as white label, SSO, a dedicated domain, a custom DPA and personal onboarding.
Zonka Feedback
Pricing could not be confirmed. See zonkafeedback.com.
Ways to pay less
Mopinion
- Annual discount
Discounted annual billing
Mopinion's pricing page offers a discounted Annually option beside Monthly billing; the page does not state the percentage.
Zonka Feedback
No public discounts listed.
Common questions
Which is cheaper, Mopinion or Zonka Feedback?
As of Nov 13, 2026, Mopinion starts at €279 per month and up, billed annually, and Zonka Feedback has no price we could confirm.
Which has a free plan, Mopinion or Zonka Feedback?
As of Nov 13, 2026, neither Mopinion nor Zonka Feedback has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.