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Process Street vs SmartSuite

We give Process Street a 2.2 GPA and SmartSuite a 2.4, out of 4.0. SmartSuite grades higher on features. They get the same grade on value for money, the free plan, ease of use and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

Process Street

Checklist-based workflows, SOPs and approvals for operations teams

Free trial

SmartSuite

No-code work platform built on linked tables, views and automations

Free trial · from $15/mo

How we grade them

2.2GPAProcess StreetFair2.4GPASmartSuiteFair
Value for money
CWe couldn't confirm a price: none is published. Startup, Pro and Enterprise are all quoted through sales, and Startup is only for firms under 15 people and $2 million in revenue. C is the grade when no price is on record.
CTeam is $15 a seat a month billed yearly, $20 monthly, above this category's dear quarter but short of its dearest tenth. It bills at least 3 seats, so you pay for three even on your own. Viewers, commenters and people filling in forms are free, which softens it.
Free plan and trial
CNo free plan, but a 14-day trial of Pro with no credit card. When it ends, you buy a plan to keep going.
CNo free plan, but a 14-day trial of Professional with no card and no automatic charge. If it ends without a plan, the account is switched off, though your data is kept.
Features
CIt does the run-a-process job fully: checklists with forms, approvals, conditional logic and enforced order, schedules, controlled documents and Data Sets. But that's a smaller job than planning projects, with no boards or Gantt charts on record, and the apps don't work offline.
BThe whole job and more: 40+ field types in linked tables, grid, kanban, calendar, timeline, Gantt and map views, dashboards, multi-step automations, branded forms and an AI copilot that builds tables from a prompt. Team does cap a Solution at 5,000 records.
Ease of use
CNo rating on record, and the work is turning your procedures into workflows: steps, form fields, approvals and rules. The AI can draft a workflow from a description, which shortens it.
CNo rating on record, and this is a kit you build before you use: tables, links, views and automations. The 200+ templates and the copilot get you a first draft quickly.
Platforms and integrations
BWeb, iPhone and Android, with Slack, Microsoft Teams, Salesforce, Google Sheets, Jira, DocuSign, Zapier and Power Automate, plus an API and webhooks. No desktop app, so it stops at B.
BWeb, iPhone and Android, with Slack, Microsoft Teams, Jira, Salesforce, HubSpot, Gmail, Zapier and Make, and a REST API. No desktop app, which is what keeps it off an A.
Best forchecklists teams run the same way every timebuilding your own tracker from tables

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Process Street and SmartSuite. How we grade

Where they differ

  • Process Street also covers templates, tasks and forms.
  • SmartSuite also covers databases, kanban boards, Gantt & timelines and no-code.
In commonWebiOSAndroidPublic APIAI featuresWorkflow automation

At a glance

Process StreetSmartSuite
PricingFree trialFree trial
Starts atNot published$15 per seat / month, billed annually ($20 billed monthly)
Free planNoneNone
Free trial14-day free trial of the Pro plan, no credit card required14-day free trial of Professional, no credit card required and no automatic charge
Web
iOS
Android
Made byProcess Street, Inc.SmartSuite Holdings, Inc.
Price read fromNot confirmedsmartsuite.com
CheckedOct 18, 2026Oct 18, 2026

Who each one suits

Process Street

  • Operations teams that run the same onboarding or compliance steps many times
  • Regulated businesses that need an audit trail for each completed process
  • Teams turning written SOPs into checklists people actually follow

SmartSuite

  • Teams that want Airtable-style tables with project views and automations
  • Risk, compliance and IT teams starting from ready-made templates
  • Organizations with many viewers and form submitters who should not need paid seats

Worth knowing

Process Street

  • No prices are published: the Startup, Pro and Enterprise plans are all quoted through sales, and card payments are charged in US dollars.
  • The Startup plan is limited to 5 users, 10 guests, 100 automation actions and 50 API calls a month, and 5 MB per file.
  • Process Street says its apps do not work offline.
  • Startup pricing is limited to businesses with fewer than 15 employees and under $2 million in revenue.

SmartSuite

  • There is no free plan; Team needs at least 3 billable users and Professional at least 5.
  • Team is capped at 5,000 records per Solution; at the limit you cannot add records until you upgrade.
  • Two-factor authentication starts on Professional, and SSO, SCIM, audit logs and HIPAA support are Enterprise only.
  • When the trial ends without a plan, the account is disabled, though its data is kept.

Key features

Process Street

Workflows with forms and approvals
Each run of a workflow is a checklist of tasks with form fields, approvals, conditional logic, enforced task order, dynamic due dates and role assignments.
Scheduled workflows and run links
Start workflows on a schedule or from a shared link, and restore an earlier revision of a workflow if a change goes wrong.
Docs for policies and SOPs
An in-browser editor and document control for policies and SOPs, with version history, approval workflows, role-based access and an audit trail.
Data Sets
Structured records that workflows read from and write to, kept in sync with other systems; the Startup plan holds 5,000 records and Pro 10,000.
Cora and AI workflow generation
Cora is an AI agent that monitors regulations, builds and adjusts workflows and flags risks; workflows can also be drafted with AI from a description.
Automations and integrations
Native automations send data to Google Sheets, Slack, Salesforce, DocuSign and Jira, alongside Zapier, Make and Power Automate connectors, an API and webhooks.

SmartSuite

Solutions and linked tables
Model work as tables of records with more than 40 field types and links between tables, grouped into Solutions that can start from 200+ templates.
Grid, kanban, Gantt and other views
Show the same records as a grid, kanban board, calendar, timeline, Gantt chart or map, and build dashboards from widgets.
Automations
Triggers, conditions and multi-step actions run routine work; plans allow 25,000, 100,000 or 500,000 automation runs and API calls a month.
AI copilot and agents
The Workflow Builder Copilot creates tables, fields and views from a written prompt, and AI agents can make choices and generate content inside workflows.
Forms and collaboration
Branded forms collect records from people who are not billed, and comments with @mentions, record following and notifications keep discussion on the record.
Permissions and history
Account, Solution and record permissions on every plan, field and view permissions from Professional, and change history kept 1, 2 or 3 years by plan.

Plans

Process Street

Pricing could not be confirmed. See process.st.

SmartSuite

  • Team$15

    per seat / month, billed annually ($20 billed monthly)

    Minimum 3 billable users. 5,000 records per Solution, 50 GB of storage, 25,000 automation runs and API calls a month, 1 year of history.

  • Professional$32

    per seat / month, billed annually ($36 billed monthly)

    Minimum 5 billable users. 100,000 records per Solution, 100 GB, 100,000 runs a month, folders, Gmail and Outlook, advanced permissions.

  • EnterpriseCustom

    400,000 records per Solution, 500 GB and 500,000 runs a month, with SSO, SCIM, audit logs, DLP, EU data residency and a HIPAA BAA.

  • SignatureCustom

    Priced per solution rather than per user, for organizations rolling a solution such as GRC or ITSM out to hundreds or thousands of people.

Ways to pay less

Process Street

  • Startups

    Startup plan at a reduced Pro price

    Businesses with fewer than 15 employees and under $2 million in revenue can buy a simplified Pro plan at what Process Street calls a significantly reduced price.

  • Nonprofit

    Discounts for registered nonprofits

    The pricing page says discounts are available to registered non-profits on request to the sales team.

SmartSuite

  • Annual discount

    Lower per-seat rates on annual billing

    Billed annually, Team is $15 per seat a month instead of $20 and Professional is $32 instead of $36.

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