Trainual vs Zoho Learn

Trainual

• Companies of roughly 25 to 1,000 employees documenting how work gets done
• Onboarding new hires with role-based training and tests
• Field and multi-location teams that train on phones

Zoho Learn

• Companies that want SOPs and employee training in the same tool
• Small teams: the Free plan covers 5 users
• Organizations training customers or partners through branded portals

Trainual

• Trainual lists no prices: plans are quoted on a demo call according to team size and the features needed.
• A one-time implementation fee of $1,000 applies, and there is no self-serve free trial; evaluation starts with a demo.
• Individual training paths, video hosting and the org chart need Pro; custom branding, a custom domain and single sign-on need Premium.
• API access and custom integration support are limited to the Enterprise plan.

Zoho Learn

• The Free plan stops at 5 users, 3 spaces, 5 manuals and 5 courses, and has no external sharing, version history or PDF export.
• Article drafts, templates, verification reminders, mandatory reads, knowledge reports and a custom domain are limited to Professional.
• Custom portals are a paid add-on on Express, from $0.50 per portal user a month; Professional includes one portal with five portal users.
• The signup page offers a 7-day free trial, while the pricing FAQ describes a 30-day trial of the Professional plan.

Trainual

Process docs and SOPs

Processes, policies and SOPs are written in a built-in editor with AI drafting or uploaded from existing documents, and can include flowcharts, video, screen recordings and embeds.

Role-based training

Content is assigned by role, department or location and given due dates. Individual training paths that sequence content for each person start on the Pro plan.

Tests, e-signatures and tracking

AI-generated tests and e-signatures confirm that training was understood, and reports show completions and overdue assignments. Pro includes 300 e-signatures a year.

AI knowledge search

Employees ask a question and get an answer drawn from the company's own documented content, on the web and in the iOS and Android apps.

Templates and courses

More than 500 customizable templates are included. The FAQ describes a library of 400+ expert-built compliance and upskilling courses as a premium add-on.

Roles and org chart

A roles and responsibilities builder records who owns what and links each role to its training. The org chart and accountability chart start on Pro.

Zoho Learn

Spaces, manuals and articles

Knowledge sits in a built-in hierarchy: spaces for teams or departments, manuals for topics, and articles that can be grouped into chapters.

Collaborative editor

Several authors can edit an article at once and discuss it in inline comments. Articles take tables, embedded video, syntax-highlighted code blocks, drawings and flowcharts.

Verification and mandatory reads

Verification reminders prompt authors to review articles, and mandatory reads confirm that people have read them. Both are on Professional, which also keeps unlimited version history.

Course builder

Courses combine text, video and document lessons with quizzes and accept imported SCORM packages. Learning paths chain courses together, and certificates are issued on completion.

Zia AI assistant

Zia drafts an SOP from a single prompt, rephrases and summarizes articles, and generates course outlines, text lessons and assignment questions.

Custom portals

Branded public or private portals share manuals and deliver training to customers, partners and other people outside the organization.

Trainual

• CoreCustom

  AI-assisted documentation, AI knowledge search, 500+ templates, tests and tracking, built-in screen recording, 2 GB of video storage and 30-day version history.

• ProCustom

  Adds individual training paths, video hosting with 15 GB of storage, 300 e-signatures a year, an org chart and 90-day version history.

• PremiumCustom

  Adds unlimited video storage, version history and e-signatures, custom branding and domain, single sign-on and an MCP server for custom AI agents.

• EnterpriseCustom

  Adds API access and custom integration support, SOC 2 documentation, extended implementation and migration, and priority support.

Zoho Learn

• Free$0

  5 users, 3 spaces, 5 manuals, 5 courses, 2 learning paths and 1 GB of storage, with one question bank of 20 questions.

• Express$0.83

  per user / month, billed annually ($1 billed monthly)

  10 spaces, 50 manuals, 25 courses and 1 GB per user, plus password-protected external sharing, 30 days of version history and PDF export.

• Professional$2.50

  per user / month, billed annually ($3 billed monthly)

  Unlimited spaces, manuals and courses with 5 GB per user, plus assignments, article drafts and templates, verification and mandatory reads.

Trainual

No public discounts listed.

Zoho Learn

• Annual discount

  Save 17% with yearly billing

  The pricing page marks yearly billing as saving 17%: Express drops from $1 to $0.83 and Professional from $3 to $2.50 per user a month.

• Nonprofit

  Special pricing for nonprofits

  The pricing FAQ says Zoho Learn has special pricing for non-profit organizations. No rate is published, so it has to be requested.

• Education

  Special pricing for educational institutions

  The pricing FAQ says Zoho Learn has special pricing for educational institutions. No rate is published, so it has to be requested.