Customerly pricing
Customerly is a paid product with a free trial, starting at €16 per seat / month, billed annually.
Black Friday: is there a Customerly sale?
Plans and prices
- Starts at
- €16 per seat / month, billed annually
- Free plan
- None
- Free trial
- 14-day free trial on all plans
| Plan | Price | What you get |
|---|---|---|
| Core | €16per seat / month, billed annually | 500 interactions and 10 AI conversations a month, 30-day history, AI-only support. |
| Growth | €59per seat / month, billed annually | 1,000 interactions and 20 AI conversations a month, unlimited history, surveys, workflows, integrations. |
| Ultimate | €84per seat / month, billed annually | 5,000 interactions and 50 AI conversations a month, CSAT, live translate, team analytics, human support replies in 30 minutes. |
Read from docs.customerly.io on Nov 13, 2026. Prices change, so confirm with Customerly before you buy.
Ways to pay less for Customerly
- Annual discount2 months free on annual billing
The help center says annual billing saves the equivalent of 2 months a year compared with paying monthly.
Stated on docs.customerly.io
How Customerly's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Customerly | €16 per seat / month, billed annually | No | |
| Crisp | $45 per workspace / month, with 4 seats | Yes | Compare |
| Intercom | $29 per seat / month, billed annually ($39 billed monthly) | No | Compare |
| Tidio | $24.17 per month for 100 conversations, billed annually ($29 monthly) | Yes | Compare |
| HelpCrunch | $12 per month for 1 team member, billed annually ($15 billed monthly) | No | Compare |
| Chatwoot | $19 per agent / month, billing term not stated | Yes | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Customerly pricing questions
Is Customerly free?
No, Customerly is a paid product, but you can try it first. 14-day free trial on all plans.
How much does Customerly cost?
Customerly lists 3 plans. Core: €16 per seat / month, billed annually. Growth: €59 per seat / month, billed annually. Ultimate: €84 per seat / month, billed annually. Prices were read from docs.customerly.io on Nov 13, 2026.
Does Customerly have a free trial?
Yes. 14-day free trial on all plans.
Is Customerly cheaper with annual billing?
2 months free on annual billing. The help center says annual billing saves the equivalent of 2 months a year compared with paying monthly.
When were Customerly's prices last checked?
On Nov 13, 2026, against docs.customerly.io. Vendors change prices without notice, so confirm on their site before you buy.