Intercom pricing
Intercom is a paid product with a free trial, starting at $29 per seat / month, billed annually ($39 billed monthly).
Plans and prices
- Starts at
- $29 per seat / month, billed annually ($39 billed monthly)
- Free plan
- None
- Free trial
- 14-day free trial with all features, Fin and add-ons, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Essential | $29per seat / month, billed annually ($39 billed monthly) | Messenger live chat, a shared inbox and tickets, pre-built reports, a public help center and basic automation. Fin costs $0.99 per outcome on top. |
| Advanced | $85per seat / month, billed annually ($99 billed monthly) | Adds a workflow automation builder, multiple team inboxes, round-robin assignment, a private and multilingual help center and 20 free Lite seats. |
| Expert | $132per seat / month, billed annually ($139 billed monthly) | Adds SSO and identity management, HIPAA support, SLAs, a multibrand Messenger and help center, and 50 free Lite seats. |
Read from intercom.com on Oct 17, 2026. Prices change, so confirm with Intercom before you buy.
Ways to pay less for Intercom
- Annual discountSave up to 26% with annual billing
Intercom's pricing page says paying annually saves up to 26%: Essential is $29 per seat a month billed annually against $39 billed monthly.
Stated on intercom.com - StartupsEarly Stage: 93% off the first year
Startups with under $10M raised and fewer than 15 employees get 93% off in year one, 50% in year two and 25% in year three, plus a year of Fin with 300 outcomes.
Stated on intercom.com
How Intercom's price compares
| Tool | Starts at | Free plan | |
|---|---|---|---|
| Intercom | $29 per seat / month, billed annually ($39 billed monthly) | No | |
| Zendesk | $19 per agent / month, billed annually ($25 billed monthly) | No | Compare |
| Help Scout | $25 per user / month, billed annually ($30 billed monthly) | Yes | Compare |
| Front | $25 per seat / month, billed annually | No | Compare |
| Freshdesk | $19 per agent / month, billed annually | No | Compare |
| Crisp | $45 per workspace / month, with 4 seats | Yes | Compare |
Each price is the vendor’s own, with its billing basis as stated. Check dates are on each tool’s page.
Intercom pricing questions
Is Intercom free?
No, Intercom is a paid product, but you can try it first. 14-day free trial with all features, Fin and add-ons, no credit card required.
How much does Intercom cost?
Intercom lists 3 plans. Essential: $29 per seat / month, billed annually ($39 billed monthly). Advanced: $85 per seat / month, billed annually ($99 billed monthly). Expert: $132 per seat / month, billed annually ($139 billed monthly). Prices were read from intercom.com on Oct 17, 2026.
Does Intercom have a free trial?
Yes. 14-day free trial with all features, Fin and add-ons, no credit card required.
Is Intercom cheaper with annual billing?
Save up to 26% with annual billing. Intercom's pricing page says paying annually saves up to 26%: Essential is $29 per seat a month billed annually against $39 billed monthly.
Does Intercom have a startup program?
Early Stage: 93% off the first year. Startups with under $10M raised and fewer than 15 employees get 93% off in year one, 50% in year two and 25% in year three, plus a year of Fin with 300 outcomes.
When were Intercom's prices last checked?
On Oct 17, 2026, against intercom.com. Vendors change prices without notice, so confirm on their site before you buy.