FreeScout alternatives · Help Desks
FreeScout alternatives with a Mac app
The FreeScout listing does not include a Mac app. 7 of the 66 other help desk and live chat tools in this directory list a Mac app.
FreeScout is free to use. 5 of them are free or have a free plan.
7 tools · Listings checked up to Nov 12, 2026 · Where the facts come from
How each one differs from FreeScout
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
- Crisp starts at $45 per workspace / month, with 4 seats. FreeScout is free.
- Only Crisp lists macOS and Windows apps.
- FreeScout is open source and self-hostable, according to its own site.
- Crisp also covers AI support agent.
- Free trial
Richpanel
AI agents, help desk and a self-service portal for online stores
- FreeScout has a free plan. Richpanel does not, though it has a free trial.
- Only Richpanel lists macOS and Windows apps.
- FreeScout is open source and self-hostable, according to its own site.
- Richpanel also covers AI support agent.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. FreeScout is free.
- Only tawk.to lists Windows and macOS apps.
- FreeScout is open source and self-hostable, according to its own site.
- tawk.to also covers AI support agent.
- Free plan · from $29/mo
Chaport
Live chat with a free plan, chatbots and a knowledge base
- Chaport starts at $29 per month, billed annually ($39 billed monthly), with 4 operators. FreeScout is free.
- Only Chaport lists Windows and macOS apps.
- FreeScout is open source and self-hostable, according to its own site.
- Chaport also covers chatbots.
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). FreeScout is free.
- Only Tidio lists macOS and Windows apps.
- FreeScout is open source and self-hostable, according to its own site.
- Tidio also covers AI support agent.
- Free trial · from $19/mo
Text by LiveChat
Website chat, ticketing and an AI agent from the LiveChat team
- Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly). FreeScout is free.
- FreeScout has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS and Windows apps.
- FreeScout is open source and self-hostable, according to its own site.
- Free plan · from $28/mo
JivoChat
Live chat and messenger inbox with a free plan and paid add-on modules
- JivoChat starts at $28 per agent / month, billed annually. FreeScout is free.
- Only JivoChat lists macOS, Windows and Linux apps.
- FreeScout is open source and self-hostable, according to its own site.
- JivoChat also covers AI support agent, whatsApp messaging and chatbots.
Common questions
Which FreeScout alternatives have a Mac app?
Crisp, Richpanel, tawk.to, Chaport, Tidio, Text by LiveChat and JivoChat list a Mac app.
Does FreeScout have a Mac app?
The FreeScout listing does not include a Mac app. It lists Web, iOS and Android.
Which of these help desk and live chat tools are free?
Crisp, tawk.to, Chaport, Tidio and JivoChat are free or have a free plan.
When was this checked?
Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to FreeScout: the alternatives its listing names first, then the tools that share the most features with it.