Skip to content
ToolGPA

Freshdesk alternatives · Help Desks

Self-hosted alternatives to Freshdesk

The Freshdesk listing does not say it can be self-hosted. 10 of the 66 other help desk and live chat tools in this directory can be self-hosted, according to their own sites.

Freshdesk is a paid product with a free trial, starting at $19 per agent / month, billed annually. 7 of them are free or have a free plan.

10 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Freshdesk

  1. Deskpro

    Help desk for cloud or self-hosted use, with seat minimums

    • Deskpro starts at $39 per agent / month, billed annually (minimum 5 agents). Freshdesk starts at $19 per agent / month, billed annually.
    • Deskpro is self-hostable, according to its own site.
    • Deskpro also covers live chat.
    • Freshdesk also covers shared inbox and reports.
    Deskpro vs FreshdeskDeskpro pricing and details

  2. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Freshdesk starts at $19 per agent / month, billed annually.
    • Chatwoot has a free plan. Freshdesk does not, though it has a free trial.
    • Chatwoot is open source and self-hostable, according to its own site.
    • Chatwoot also covers live chat.
    Chatwoot pricing and details

  3. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Freshdesk starts at $19 per agent / month, billed annually.
    • Zammad has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Zammad pricing and details

  4. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Freshdesk starts at $19 per agent / month, billed annually.
    • FreeScout has a free plan. Freshdesk does not, though it has a free trial.
    • FreeScout is open source and self-hostable, according to its own site.
    • FreeScout also covers live chat.
    FreeScout pricing and details

  5. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Freshdesk starts at $19 per agent / month, billed annually.
    • UVdesk has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • UVdesk is open source and self-hostable, according to its own site.
    UVdesk pricing and details

  6. Jitbit Help Desk

    Ticketing system with cloud plans and a self-hosted license

    • Jitbit Help Desk starts at $24.92 per month for 1 agent, billed annually ($29 billed monthly). Freshdesk starts at $19 per agent / month, billed annually.
    • Jitbit Help Desk is self-hostable, according to its own site.
    • Jitbit Help Desk also covers live chat and ticketing.
    • Freshdesk also covers shared inbox, reports and AI support agent.
    Jitbit Help Desk pricing and details

  7. SupportPal

    Self-hosted help desk with flat pricing and unlimited agents

    • SupportPal starts at $29.95 per month, self-hosted license for unlimited operators. Freshdesk starts at $19 per agent / month, billed annually.
    • Only Freshdesk lists iOS and Android apps.
    • SupportPal is self-hostable, according to its own site.
    • SupportPal also covers ticketing.
    SupportPal pricing and details

  8. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Freshdesk starts at $19 per agent / month, billed annually.
    • Faveo Helpdesk has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    Faveo Helpdesk pricing and details

  9. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Freshdesk starts at $19 per agent / month, billed annually.
    • osTicket has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    osTicket pricing and details

  10. Hesk

    PHP help desk you host yourself, or a flat-fee cloud version

    • Hesk starts at $29.99 per month for up to 10 agents (Hesk Cloud). Freshdesk starts at $19 per agent / month, billed annually.
    • Hesk has a free plan. Freshdesk does not, though it has a free trial.
    • Only Freshdesk lists iOS and Android apps.
    • Hesk is self-hostable, according to its own site.
    Hesk pricing and details

Common questions

Is there a self-hosted alternative to Freshdesk?

Yes. Deskpro, Chatwoot, Zammad, FreeScout, UVdesk, Jitbit Help Desk, SupportPal, Faveo Helpdesk and 2 more can be self-hosted, according to their own sites.

Can Freshdesk be self-hosted?

The Freshdesk listing does not say it can be self-hosted. The listing was checked on Oct 17, 2026 against the pages it cites.

Which of these help desk and live chat tools are free?

Chatwoot, Zammad, FreeScout, UVdesk, Faveo Helpdesk, osTicket and Hesk are free or have a free plan.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Freshdesk: the alternatives its listing names first, then the tools that share the most features with it.