AskNicely vs Survicate (2026): which should you pick?

Pick AskNicely if

• Fits if you run a service business that wants staff leaderboards from feedback
• Works for teams that want reviews requested after each job

Look elsewhere if

• Skip it if you want to try it yourself, since there's no trial, only a demo
• Not for you if you need a price up front, as none is published
• Watch out: SSO costs $1,500 a year and NiceAI and reputation management are add-ons
• Tight if you're small: plans start at 500 responses a year, and a named success manager only comes above $9,600 a year

Pick Survicate if

• Fits if you're a product team running surveys inside your app or website
• Works for customer experience teams tracking NPS, CSAT and CES alongside support tickets

Look elsewhere if

• Pricey if you collect lots of answers, since 100 responses a month already costs $56 and 1,500 costs $289
• Not for you if you want a free plan, as there's only a 10-day trial that stops at 25 responses
• Watch out: monthly Starter keeps the Survicate branding, allows 2 active surveys and charges $0.39 to $0.89 per extra response
• Skip it if you need webhooks, the Export API or Salesforce on a small budget, because those need Pro, from $349 a month
• Watch out: SAML SSO is Enterprise only, from $569 a month on an annual commitment

AskNicely

• No prices are published; plans start from 500 responses a year and are quoted through sales.
• The vendor offers no free trial, only a personalized demo.
• SSO is an add-on at $1,500 a year, and NiceAI and reputation management are optional add-ons.
• Plans above $9,600 a year come with a named customer success manager.

Survicate

• There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
• Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
• Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
• Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.

AskNicely

CSAT and NPS surveys

The Learn plan covers surveys, unlimited users, automated workflows, reports and leaderboards.

Feedback follow-up

The Grow plan adds assigning feedback to staff, AI-suggested responses and Slack and Microsoft Teams alerts.

Reviews and testimonials

Grow also lists a Google review manager, review requests and testimonial generation.

Coaching and goals

The Transform plan adds in-app and white-label surveys, unlimited API data extraction, CX goals and frontline coaching.

NiceAI add-on

NiceAI is a generative AI layer with a chat interface and AI agents, and it can be added to any plan.

Integrations by industry

Connectors cover CRMs such as Salesforce and HubSpot, Intercom, and tools for sectors like healthcare and pest control.

Survicate

Multichannel surveys

Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.

Research Hub

An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.

Targeting

Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.

AI survey creation and analysis

AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.

Integrations

Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.

Dashboards and reports

Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.

AskNicely

Pricing could not be confirmed. See asknicely.com.

Survicate

• Growth$56

  per month, billed annually; rises with response volume

  From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.

• Starter$89

  per month, billed monthly; rises with response volume

  Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.

• Pro$349

  per month, starting price on an annual commitment

  Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.

• Enterprise$569

  per month, starting price on an annual commitment

  Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.

AskNicely

No public discounts listed.

Survicate

• Annual discount

  Lower rate on the annual Growth plan

  At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.